My dad was sent there from Lehigh Valley Hospital for rehab while dying of cancer. He was in…read moreextreme pain one night and the on-call doctor said to just give him tylenol. He needed something way more powerful. He wound up calling 911 for an ambulance to take him back to Lehigh Valley Hospital for competent treatment. NEVER EVER put a loved one in this horrible place.

my father-in-law was at Phoebe rehab for a short time but passed away due to health issue, there…read moreare not enough kind things to say about how well the staff that were with him took such great care of him in his final days. I would highly recommend the Phoebe Home and staff if your loved ones need rehab or care in the valley as one of the best places to go , thank you to all the staff and aides that took care of my loved one while he was there

I had my father in Cedarbrook for several weeks of rehab after he got ill. I would give Cedarbrook…read morea solid 10 out of 10. Both the nursing staff, and the rehab staff were outstanding. Everyone was VERY nice and really good at their jobs. My dad had a recent stay in Moravian Village after an accident. This was a pretty good way to do an apples to apples comparison. The staff at Moravian has a really high turnover, they seem understaffed, and unhappy at their jobs. Supervisory staff are very unprofessional. Cedarbrook seems to have almost all people who will spend their career at the facility, have plenty of staff, even on weekends, and everyone seems legitimately happy at their job. The rehab staff, OT and PT, at Moravian were not terrible, but they did not tailor anything to my dad's needs. They seemed to be just going through the motions. Cedarbrook was just the opposite, the staff really wanted to zero in on what would help my dad to get back home and be successful. We both came away very impressed with everything at Cedarbrook. I know this sounds like an ad, but this place really is that much better than others in the area.

I wouldn't send my dying goldfish there. Patient neglect is incredible!! Staff is rude and…read moredisconcerting. I was there as a patient after surgery-- thank god I could speak. I felt very sorry for patience's who couldn't. Rang for help to get to the bathroom. Was just told to relive myself in my bed and they would get to me later!! How disgusting!! God help anyone who is a patient there.

My grandfather was here. And I just want to cry honestly the way he was treated until he passed was…read moreinhumane. I would visit him as much as possible until COVID locked everything down. There were times I would come there to visit and he would have dirty sheets things were stolen from his room like his TV remote. I asked if they could help get him a new one and they never did. Also somehow he lost his glasses and I asked his social worker numerous times if they could get him a new pair and they never would. This place is absolutely horrible. Towards the end they wouldn't help him shower for weeks or cut his hair I came in and always had to do it otherwise they would never do it. I can't imagine what happened to him while COVID locked the place down and I couldn't see him that's when he passed away. Please if you have a choice never let your loved one live here. Your better off taking them into the woods and setting them free. Please look at other places besides this one.

When you visit this home, you'll see no residents sitting in the halls just staring blankly. There…read moreare activities to engage them almost all day long. They are encouraged to take meals together. The staff is kind to the repeated requests and questions posed by the residents. This is a small home, about 45 residents, but the care given is excellent. The staff knows each resident and each resident's visitors. My mother-in-law was a resident at Mosser Nursing Home until her recent death. Throughout her entire 2+ year stay, the staff was extremely friendly and helpful. Our questions were answered and inquiries about things attended to quickly. Any time there was a change in MIL's condition, we got a phone call. During her last days, many of the staff came in to say goodbye (even though she wasn't fully conscious) and to tell her they loved her. Also during this time, our family stayed around the clock with her and we were pleased to see the care given to all the residents even in the wee hours. During a hospital stay, the medical staff commented frequently at the absence of bed sores; we know this is due to the great care my mother-in-law got at Mosser. As a family, we are glad we found Mosser.

Amazing friendly and supportive staff, I would recommend to anyone! A+ if your looking for a…read morenursing home in the Breinigsville area. Open 24 hours and always welcoming.

can't say enough about country meadows and their incredible staff. Krystal Spinella, director of…read moreresident services is amazing. she is friendly, helpful, kind, quick to respond and goes above and beyond to help her residents and their family. My mom has been a resident there since the end of march and has made lots of friends. overall, I rate them a 5

My father had his leg amputated and we were in a scurry to find a rehabilitation facility that…read morewould accept him and would not cause additional problems. After touring numerous facilities we begged for admittance at country meadows. The biggest plus there is that they are well staffed and my dad would have the proper care that was necessary, the patient to staff ratio was one of the highest I saw and this makes a big difference in the care you would receive. (previously, prior to the amputation he was at New Eastwood in Easton where he'd press a call button and over an hour and a half later would soil himself because nobody responded, so staffing number's definitely count)..... Throughout the whole stay at Country Meadows the staff all cared for my father very well, he liked some of the food and some he did not. Although he got a bed ulcer, he previously had the start of it at the hospital so CM was definitely not to blame. Their showers are clean and easy accessible and they have the staff to bathe residents twice a week. They even have a salon to get your hair washed in the interim. Everyone there was accommodating to his needs and would recommend them to anyone looking for short term rehabilitation or even long term care. I felt that my dad was safe there every time I left from a visit.

The care is horrible. My father was sent there for rehab. Left him in bed and almost no physical…read moretherapy which was required after surgery. They did not provide him ice as required. He was doing better in the hospital and went downhill in that facility! I do not recommend.

The grounds are lovely and the facility is clean and well-appointed but unfortunately, that's where…read moreit ends. My mother needed short-term rehab to adjust her meds, and some physical and occupational therapy. We brought her there on a Monday and they were not prepared for her, even though I called before we left for the 45 minute drive there. When we got there the nurse's aide made a comment that they did not know she was arriving. When I said I had called beforehand, she said, "They never tell us anything." Awesome. The afternoon nurse was unwelcoming and every time I saw her she basically had a scowl on her face. Monday through Thursday was uneventful, although the food looked unappetizing. Friday morning at 3:27 am I received a phone call that my mother had fallen while going to the bathroom alone and was being taken to LV Hospital. We well understand that my mother did not summon the nurse with a call bell. They cannot put rails on her bed because that would be considered restraining her. It's the aftermath that is extremely upsetting. Her fall left her with 7 stitches on her forehead, a bruised knee and her neck was fractured in two different places. She needed to be hospitalized for a few days before returning to Kirkland. On Sunday, Kirkland called me to inform me that insurance did not pay them while my mother was in the hospital and did I want to reserve her room for $505 a day? When I declined they said she could come back but they could not guarantee the same room. I said that was fine. They took all her belongings, and threw them in her travel bag and large garbage bags, and left them in the office until someone could pick them up. Mind you, she was returning back on Monday. Monday when I brought her back she was very weak and I was concerned about her. I continued to ask them to please keep an eye on her because she seemed "off." On Tuesday I called in the morning to check on her and they told me she was "fine" and had her in the dining area. Wednesday afternoon I got there and I could not believe how much she had deteriorated. She was confused, upset, and weak. She was in a wheelchair with food stains on her clothes and piles of books and magazines in her lap. Requests for her meds list were ignored. Around 8 pm that night I tried calling her room and the nurse's station to find out how she was doing. The phones rang for over 45 minutes and NO ONE answered. At one point I called the security number but they were useless because they said she was downstairs and they were upstairs. Finally, I found a different number, and a nurse from a different section left his area to walk to her wing and got someone for me to speak to. That was over 70 minutes from the start of my call. Thursday morning I called again and was told she was "fine." I later found out that she was behaving EXTREMELY ERRACTICALLY and they never bothered to tell me. My sister went there and asked for a meds list. Do you want to know why my mother was WORSE after being there for over a week and a half? They were giving her ALL THE OLD MEDS PLUS THE NEW ONES. So she had to be weaned all over again. She was finally going to be released because her insurance stopped covering the facility. They called on Friday afternoon to let us know she needed to be picked up by Monday. We told them we would pick her up on Sunday, 10/13. Friday evening one of the directors called, Louise. She proceeded to tell my sister and me that they were concerned about my mother being home and not with them, she used tactics like, she may fall and hit her head. Ummmmm... she FELL and hit her head at your place and YOUR people screwed up her meds so badly, she didn't know where she was. They also subtly told my mother she would not be safe at home several times. Sunday morning when my family member arrived to pick her up, my mother was in the hall, her belongings all packed on the floor. Her bed was stripped. They basically told my mother she was no longer a patient there and she had to wait in the hall for her ride home. We never moved my mother out of a building SO FAST. PS They broke her cervical collar right after she returned from her hospital visit and ordered a replacement. The replacement was 3 sizes too big. They put it on her anyway. They basically said they ordered the right size but the wrong size came. Ok, and?? You put the wrong size on her anyway?? Your people can't read? After much back and forth, they had a new one at Kirkwood the end of October. You guessed it, the new one was also THE WRONG SIZE. I give up.

Yelp is NOT the place to see reviews for Complete Care of Lehigh. Family members and visitors are…read moreasked to compete satisfaction surveys post-visit but those results wind up on the Lehigh University Student Health Center website! https://reviews.birdeye.com/lehigh-university-health-center-155753444560790?srid=102919142611031366084 Our brother, who has significant disabilities, has been a resident at Complete Care for the past 2 years. We, his siblings, believe that Complete Care is the best possible place for him. (in the process of caring for a grandmother, 2 aunts, mother, father, and brother, we've used MANY of the assisted living and skilled nursing facilities in Lehigh and Schuylkill County.) The entire staff, whether nursing, Activities, aides, PT, OT, SW, speech, or food services, has been consistently attentive, responsive, and caring. We are managing our brother's care long-distance and it gives us tremendous peace of mind to know that he is in good hands at Complete Care where they treat him like family. They deserve 5 stars!

I am an entertainer exclusively for healthcare facilities for over 25 years…read more Playing music on a synthesizer and encouraging the residents to sing a long brings back memories of their younger days with family and friends. Something that they dont get from the facility in which they have come to call home. My misfortune with Complete Care at Spring Creek was trying to get paid, which took over 7 months. I had to resend invoices numerous times and the director had passed me off to the AP person. I recently spoke to the director about coming back to perform for the residents, which by the way was told how much the residents loved the times that I was there for them. However, I was informed that the Administrator, told the Director, NOT, to have me back. And she herself apologized to me. Judgeing by reading some of the reviews about Complete Care, as well as my experience with them,this is not the place for care for your loved ones. Do your homework and choose wisely before committing your family member to a facility that has a better reputation.

This staff can not operate a vending machine correctly…read moreHow can you trust them giving medicine and drugs to your love ones. Further more the staff changes hourly, weekly, monthly, quarterly. You'll never see the same staff member when you return. It's a revolving door, they come and go. I've been there 18 years and saw all this first hand. Good quality individuals see it for the place it is, they leave and move on, for something better.

Devon House was a wonderful place for my dad to get attentive care! Before Devon House, he started…read moreat a nursing home due to having extensive scalp surgery / skin grafting and then breaking his left arm. He lost a lot of weight after being in the hospital and nursing home during the start of COVID. After two months, we felt that an assisted living community would be more stimulating for him and through much research, Devon House seemed like the perfect fit! They were so kind and definitely nursed him back to health over an eight month period. He improved so much that he now resides at an independent senior community where he lives in his own apartment and takes care of himself. My family and I are so grateful to Vivian and her staff for making this 89 year old independent again! Robyn Hines

I highly recommend you AVOID the Luther Crest Nursing Facility for your family or anyone you truly…read morecare about! My Stepmother passed away in this facility, when her belongings were returned, her wedding ring, that was on her finger for 33 yrs was GONE!!! When my Dad asked, they attempted to give him THE WRONG RING! My Dad and I have had several conversations with the administration. Today I had a conference call with 2 local admins and 2 Diakon operations folks. I was told nothing could or would be done. That if we were concerned, we should have taken the ring with us. I responded for the $45K my Dad now owes them, we had faith in the care that she was receiving and that her belongings would be cared for - they had no response. I had been told on a previous call, if we had the receipt, they could maybe do something- did I mention they were married 33 yrs ago?!?? Not even the IRS expects that level of proof of receipt.

Luthercrest Rehab center is a terrible organization. Beware Medicare and insurance patients, you'll…read morebe harassed, insulted, ignored and stuck with large uncovered bills for terrible service. There are many other rehab options avoid this unless you are very wealthy, they are not suitable for insurance patients.