These could be the best doctors in the world but it doesn't really matter if you can never see them…read moreor get test results. The office never answers the phone and even after multiple messages does not return calls.

Stay away!!! Rude people at this place the drs should be ashamed at the way the front desk is…read morehandled I have never seen anything like this, they don't answer phone don't call back and pass the buck or play stupid like they don't have a clue what they are doing What a waste of time!!! Save yourselves some aggravation and just stay away

This is probably one of the worst doctor's offices I've ever been to, and considering the number of…read moredoctors I've [unfortunately] had to see in my life, that's really saying something. The doctors were extremely dismissive, brushing off my previously diagnosed medical problems as 'nothing serious' while accusing me of 'overreacting' for asking for help in managing them. Serious abnormalities in the results of bloodwork done previously were also met with a similar attitude. Any medical advice they bothered to give me came in the form of extremely basic things I was already doing ("diet/exercise/vitamins"), advice that was outdated or based on old wives' tales, and even one or two things that were downright dangerous for me -- nothing actually useful. Requests for diagnostics and evaluations recommended by a couple of my other doctors were denied, with no reason given other than, "you can't treat an incurable illness, so why bother diagnosing it?" Huh?! The bloodwork I had done previously was repeated here, but it was not drawn at my office visit -- I had to set up an appointment to come back a few days later. Which would have been fine if they didn't completely forget about my appointment, forcing me to wait a lot longer than I should have while the doctor got her act together. The disorganization didn't end there, though: they never called me with my bloodwork results, nor did they return the many calls I made asking for someone to please call me with them. I finally gave up and went to the office in person to demand a copy of results. When I saw the same abnormalities that were previously brushed off by the doctors here, I asked again for someone to please call me to go over them. Unsurprisingly, no one ever did. On top of all this (as if it wasn't bad enough), this office billed me incorrectly for a type of service I never received, and despite months of arguing AND them admitting the error was their fault, they ultimately refused to correct it, which screwed up my insurance and stuck me with a bill for a few hundred dollars. My experience here was all-around atrocious, and based on it, I highly recommend that you avoid this practice and the doctors associated with it. There are plenty of other doctors in the area who are much, much better at what they do.

I've never had a problem with Dr. Hanna. I trust her with my life, obviously. She is the main…read morehealth care provider for myself, my wife, and for a time, my parents until they moved south. I've never seen her checking webmd when I describe my ailments; that is something that causes me no small amount of trepidation. Dr Hanna looks me in the eye when we speak, and she takes the time to listen. Dr. Hanna give good advice and I do listen to her. She is always warm and friendly, good bedside manner. She makes me feel comfortable, as she is sympathetic to my ailments. The staff are great, always friendly and we have a lot of laughs (laughing is good for you, look it up). I feel sorry for the people who left bad reviews. I'm not sure if they came on an off day or maybe for some people nothing is ever good enough.

Always very helpful and friendly. I do not mind going here. Everything is explained and easy to…read moreunderstand.

Made a 8:15 am appointment for my husband who has bad poison ivy. It's now 8:30 am and the parking…read morelot is still empty...no one's answering the phone, no email stating the appointment was cancelled. Nothing. And he received an automated text message to confirm the appointment. I understand there's some snow out (nothing crazy) but it would've been nice to receive some type of response saying they're closed or delayed opening due to the weather. Smh

Dr Panezai has retired. He has sold his practice to AZZ Medical Associates. There is no longer any…read moreMD at this location only two Nurse Practitioners who complain that they are overworked. This new company believes they can practice medicine ussing virtual technology to substitute for the lack of an MD. I would seek out a board certified doctor if you need medical care, not come here now.

I started with Dr. Panezai many years ago at the recommendation of a friend. I was so happy with…read morehim. He was so knowledgeable, kind, and was an excellent diagnostician. I will miss him greatly! I don't know where I will find another doctor like him again.