Great honesty, integrity and business ethics. Excellent Service. I have lived in this house for 18 years and have used 4 other septic service providers. Some were okay to work with. I had never used Arnett Environmental, and they have been the best by far. Head and shoulders above the others. Our septic pump had stopped working over the weekend and the pump 'barrel' was full. I had just had the actual septic tank pumped out in 8 months ago. Monday morning, I called some companies I had used in the past. They said that they would need to pump out the septic tank again and install a new pump. I had never used Arnett, but I noticed they had good reviews. I spoke with Brandon on the phone about the problem. He said pumping might not be necessary, and that the current pump may still be usable. He discussed multiple options and the cost of each option. He also was very honest about services that would NOT be necessary. Brandon was able to send a crew that same day. The crew was Luke and Michael. They are very knowledgeable, their work was high quality, and they had the patience to answer my questions. While I watched, they tried multiple ways to get the current pump working. They were able to get the current pump to work, but it did not have enough power to discharge the waste at an acceptable pace. They took the time to show all of this to me. They replaced the pump with a new pump, tested and exercised the system to ensure it was fully functional. No additional tank pumping or other service was needed, and the cost estimate was exactly as Brandon had discussed. No surprises and no additional fees. The honesty and integrity displayed by Brandon, Luke and Michael made this a pleasant experience. I highly recommend them and i will definitely use their business in the future. read more

Well let me start by saying that Brandon is a true professional in his business dealings. If he tells you something then that's what it is! He sent a crew out in the rain to replace my septic pump and they did a superb job! They took time to explain how the process was going to go and left my property the same way they found it! It pays to do quality work for your customers and I believe in giving accolades when merited. I fully endorse Arnett Environmental. Thank you gentlemen for a righteous job! read more

Since I now live out of state its harder to find good contractors that communicate well and they definitely did a great job. Actually had a little issue that needed repair and the tech called me, walked me through it and got it taken care of. Will definitely use them again in the future read more

Talk about a blessing from God! Had septic problem for a week and everyone told me I needed septic tank pumped and new lines. Arnett responded immediately and said they didn't think it needed so expensive a repair. Sent out heavy equipement, dug around the tank and found a pipe clogged and collapsed by roots. Fixed the problem,cleaned up their mess and told me they were happy to have saved me hundreds of dollars and then refused to charge me because they said they wanted to do a good deed for someone who needed it! I cried and could not believe it! What business does that?? From the lady in the office to each guy in the crew, they were professional, kind, prompt , and knowledgeable. They worked for hours and absolutely would not give me a bill. They said they could tell I had had a hard time for a while and was due some kindness. They were truly sent from heaven. Problem completely fixed and my faith in people restored! I still can't believe what an amazing experience they blessed me with! read more