i rented a small storage unit from the facility is Coldwater, at first everything was great until I tried to stop service. I was behind a few months got everything caught up and got everything out of the unit. I Notified them that I had everything out and that I no longer had anything in it this was back in February. I am still getting billed I have had contact many times with management and explained this I still have our old conversations on text and email. I told him at this point it is harassment and that he could contact my lawyer with any further statements and told him I would report him to the BBB. He said that if i didn't report him that it would all go away that was back in July. this man is horrible to deal with i have all the proof I cancelled the unit and he won't stop. Would not recommend at all he doesn't even live in the area not even this state but wants to charge people who have cancelled. read more