Your staff put the D in Disinterested. I must have spent a few hundred if not thousand pounds in the store, the reason was only because I liked the clothes. However every time I have gone in the service is appealing, borders on rude and un-professional. On my most recent visit your staff were talking about holidays, rather than offering any assistance.
When taking payment there are no smiles, I feel unwelcome and not appreciated as a customer paying for your goods. Surely your staff should act as front-line ambassadors for the brand and reflect a genuine gratefulness for me choosing to purchase your item.
I will no longer be purchasing from AX your staff are too young, inexperienced and unfriendly offering poor service. read more