Very disappointed in this office. We've been loyal customers for over 10 years. We let our current…read moredoggo's time between appts lapse and when I called to make an appt for her (They've seen her BEFORE) I was told that we'd be "new patients" and they aren't accepting "new patients". OVER 10 years with this office...... I do not recommend them at all. This is very rude.

We've only had to take 2 of our 3 cats to a full-service clinic one time each, and we chose Village…read moreEast because my employer (an animal shelter) uses them often, and they allow us to pass out discount coupons for adopters. Our personal experience has been great both times! The doctors have always been caring & compassionate, and didn't make us feel like "crazy cat people" running to the vet at the first sneeze. The price was also reasonable -- we spent less than $100 at both visits for basic exam & medication. Our most recent appointment was on New Year's Eve, which was very convenient so our sick kitty didn't have to wait 2 more days to receive treatment! Love Village East. UPDATE 11/8/15: We had to finally take the 3rd cat in for something, and still had a great experience. Even though there wasn't anything wrong and we were just being paranoid pet parents, Village East made sure to explore the possibilities without charging us an arm & a leg. They even complimented us on our cat's name (Falkor) saying, "That's an awesome name for a cat." Love this clinic and will continue to use them whenever we need to (although, hopefully that won't be very often!)

Dr Perrin and her team were very kind and professional. You can really tell that they care a lot…read moreand it doesn't go un noticed. The atmosphere was so friendly. Great experience

We just move to the area with our pug "Jack" and needed a vet to care for him. On the the first…read morevisit they did an amazing job with treating and taken care of our boy. Well, several months later age just caught up to our boy and we had to bring Jack back. We knew it was time for Jack as he has been with us for us 15 years and age just caught him up to him. After an exam the doctor gave us her opinion and reassured us with the decision we had to make.. As we had our daughter with us they brought Jack out for one last time to say good bye to our daughter and even had the tech sit in our car with her. The compassion and treatment we received was amazing. We did bring a coffin for Jack and they assisted us with making sure Jack was comfortable and even gave us a blanket to bury him in. They even did a paw print for us. I been wanting to write this review for a while, but it has been difficult. Fast forward to tonight as I open my mail and open a thank you card from Purdue University. Warrick Vet Clinic made a donation in the name of Jack for there Memoriam fund. They exceeded our expectations in so many ways and would highly recommend them to take care of your love one.

Dog has something wrong with them came all the way and it's curbside service only and then called…read moreand after we told them what's wrong they said don't accept new patients

I called Thursday 6/30/22 to get an appt. I said Hi, do you have any appts for this morning or…read moreearly...the lady cut me off and was very abrupt and flatly said NO. What kind of professionalism is that?? Not going there if my pet was dieing. No reason to be so rude!

The office staff are excellent. However, Dr Messal has an attitude problem. When I tried to asked…read morequestions during apointments he was rude. Once he wanted to do a very expensive surgery on my elderly, sick dog. I didn't think she would survive the anesthesia. I went to get a second opinion. That vet said, "the anesthesia alone would kill her" He also said, the price that West Side wanted for the surgery was twice what most others charge. The last straw was when one of my dogs had a terrible reaction to a rabies vaccine. She could have died from it. The photos of her with red swollen eyes, huge hives all over her body and her face swollen are horrific. It happen not long after leaving the hospital but they had closed. A vet usually observes a dog for at least 30 minutes after vaccines. Especially when the dog has allergies like mine. That didn't happen. When the vet called me back the next day after receiving my email, he was apathetic. There was no concern or apolog I asked if he had viewed the photos. He said, no, and didn't offer to. I said that I didn't think he realized the severity of her reaction. He couldn't have cared less. When the called ended. I immediately called another animal hospital with a great reputation and made an intake appointment. The money for My 5 dogs healthcare will go to a vet that cares about their welfare not just money.

Dr. Mark Massal and his staff are absolutely amazing. Dr.Mark is practically family. We have use…read morethem for nearly 30 years. They offer the most professional and courteous services. We recently had to put down our 16 year old Boston. We were treated so kindly, their sympathy was beyond words

Wait time for appointment was at an hour…read more They charged $32.00 to trim my dogs nail and he was already sedated with Gabapentin which I also paid for. They didn't even file the nails roughness at all.

I've been to several different doctors for my different pets at this business. They seem very…read moreknowledgeable and take time to explain every detail to you about what's going on with your pet. I like the fact they also save appointment spots for emergencies in their daily schedule. Highly recommend Chateau.

Excellent doctors, excellent staff. It is a joy to take my kids to the vet! They have gone above…read moreand beyond in a couple instances which was not requested, but very very much appreciated.

Called around to 12 different veterinarians to get a price on my cat's spay. They said that they…read morewould have to see me first just think that it's funny because other ones stated that they may have to see the animal first but they all gave me a price! This is the only facility out of 12 that couldn't give me a ballpark without seeing the animal. Definitely something fishy there you should know how much a spay is at least a ballpark. Did they need to see how much jewelry I had on or what I pulled up in????????

Dr Nichols has always been so very kind to all of my pets. I've been going to him for years and…read morenever once has he been anything but compassionate and spot on with a problem one of my pets were having. He is very knowledgeable and quick to diagnose the issue and treat them accordingly. My babies recover within the given time of the problem. I currently have a dog that is very skeptical and anxious when going somewhere out of the norm. Dr Nichols' calm nature somehow puts my dog at ease. I would recommend Dr. Nichols to anyone that wants excellent animal care. The office staff is very helpful as well. They give you an itemized statement of your charges. Which by the way are very very reasonable. I lost my car keys one day outside of of their office while walking my dog. It was scorching hot outside. While there was another employee in the office, the lady at the desk came outside to help me look. I know we looked for at least 30 minutes in the scorching heat until they were found. I couldn't imagine any other clinic having an employee that would go out of their way for something that was not at all in the job description.

We have been bringing our fur babies here for a very long time. And now there is a new veterinarian…read moreand she is so wonderful, kind, caring and just the absolute most truly caring person. We sadly just lost our Max and the whole staff and the vet was treating him like a king while he was so ill before he passed. The whole office was so caring and compassionate and sad as we were. It was so comforting in such a sad time to see how much love they had for our furbaby and they treated him as if they were losing their own. In a sad time it made my heart happy to know on his last day he was given so much love by the entire office as well as our family. I will continue forever to bring my other fur babies to her and her staff and I can't say thank you enough for showing our family the love and support that they gave us. I will always 100% recommend them to all family and friends. I wouldn't trust my fur babies with anyone else! If I could give 10 stars I would that's how great the office is!! I live in Evansville but I wouldn't go anywhere else. Well worth the drive!

I had a very sick cockatiel. I live about 50 miles away. I called them and made me the first…read morepatient for the "bird" doctor. Staff and dr was amazing. So far my feather baby is getting better. I have found a permanent vet for my 2 cockatiels. I was advised on how to properly clip their wings and what food to feed them. Birds can't live on the bird seed from the store. They need pellets to keep them healthy. When my husband and I took our baby home, we were well educated on the proper way to take care of our birds. I love this clinic and would definitely recommend!!!

absolutely Horrible! We took our 7 month old Bernese puppy there because he had Some diherrea! Dr…read moreAlfonzo saw our Baby after we waited over 2 hours our appt time was not kept! we had been going over 20 years! dr Alfonzo prescribe our puppy Trazdone 100 mg and pro pectalin tablets 3 times a day!and a Rabies shot! The next day he was sluggish! and started vomiting then Dr alfozo started himgave a Cerenia shot 60 mg and tablet 1 a day for 4 days then the following day I was calling then left and right because my baby sick as a dog he stopped eating and drinking and died on the 5 th of Aug after me calling asking for help what can I do! The receptions said bring i could bring him in for IVs fluids then the final nail was giving him metroadaolzev250 mg for a 65 pound puppy that started sever watery diherrea foul smelling when they gave him a fecal exams we paid for it and he said he was all clear he score 5 on the medical chart z, Our baby died and suffered terrible lay before he died he died on the 5 th of Aug he had sezuries heavy breathing this went on for hours he died before we could get him to another vet hospital! please do not take your dog or cat to them!