I placed my mom at Arks Villa for two weeks and I couldn't be happier with the facility. It was clean, organized and a happy environment for my mother and in a safe neighborhood. Jim Nazari is the owner and was very thorough and honest. He was there to welcome us when we arrived.
The food was excellent as it is made by a professional. She was served fresh meals everyday. When we toured other facilities, I saw pizza boxes, boxed and canned food for the clients. I knew she was always getting a healthy meal.
His staff is wonderful. Anna is super! She worked with me on all mom's needs and she helped me communicate with mom everyday via video chat. She kept in contact and managed mom's menu and medicine.
I also loved Aileen and Robbie because they gave mom such great care. All of the employees keep a smile on their face and patience in their heart.
I liked that they had someone working all night long. The other facilities did not. The owners slept and "would wake" if they heard someone get up. Knowing there was a caregiver dedicated to the graveyard shift gave me great peace when my mom needed to use the bathroom as it was down the hall from her room. Otherwise, she was given a bell buzzer to ring whenever she needed anything.
I would not hesitate to use Arks Villa again. Thank you Jim, Anna, Aileen, Robbie and the Chef! read more