This review is based on my experience at the location in Needles at Pirates Cove. I had a pontoon rental on Wednesday (06/24/2020) and it was a great experience using Arizona Watersports (AW). I used AW on a recommendation from a friend of mine who used them recently also. When I arrived at the shack, the employee was out of the dock showing someone else their rental. As soon as he could, the employee (Blaine - I hope it's spelled right) was a huge help. Blaine gave me a run-down of the boat and off we went on our excursion. The only downfall was their phone line was down, which meant their credit card machine was down. Luckily I had a card with raised/embossed numbers to use, because they took a manual impression of my card (took it back old school). This caused a slight issue because I was planning on using a different card. read more

Arizona Watersports - View from the rental shack - Boating Near Me - Needles, California

Great! Super easy to rent, check in and the boat was perfect, ran good, absolutely no problems, and I've owned 13 different boats over 50 yrs so I know!!! Proud to be seen it. read more

Arizona Watersports - Our rental boat. Made you look lol - Boating Near Me - Needles, California

2nd time renting from AWS from Pirates Cove Resort - rented both Tri-Toon boat and Razor, Jason who took care of us for both rentals was great...Nice guy, chill and went over things well. read more

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Rented a pontoon for the weekend and wanted to share my experience. Pros: all staff (phone and in person) were helpful & very friendly. Guy in the shack that showed us the boat was cool and seemed good to work with. No issue with scheduling or picking up our boat. Cons: The boat was an piece of junk. When booking I was told it had a BBQ but it wasn't there when picking up the boat. We brought a lot of food to cook & bought special propane cans for the grill but it all was a waste. The front door to the boat was broken so it kept swinging open & hitting whoever was sitting in the front area. The radio was pretty much useless & we had to bring a portable system to enjoy our music aboard. The boat was broken when all over. The table "fell over" multiple times. The seats and top were all VERY worn with holes. The driver area is not secure, the dash area moves a lot. The steering was off & made it very hard to enjoyably/safely drive. The front deck is rotted away. The boat is a floating hazard. I'm extremely surprised a company would rent this boat out in its current condition. read more

We had a great experience with Arizona Watersports. Blaine was friendly and very helpful with us. He was patient in his teaching us about the watercraft! We had a wonderful day on the River! Thanks Blaine and thanks Arizona Watersports! read more

We rented a pontoon boat last week for the day. The boat was ready to go and it was clean. The reason I didn't give more stars was due to the condition of the boat. It seemed like a pretty old boat and had a few issues. The door on the front wouldn't stay shut, the wood was rotted out on the front floor, the radio lights didn't work so you couldn't see to tune it, and two of the 4 speakers didn't work. Also, we followed the note next to the gauges asking us not to go over 4800 rpm and the boats overheating alarm went off three times forcing us to stop and let it cool down. For $625 plus fuel, I expected a better quality boat for the day. read more

6/16/2021 If I could give this a negative star I would.  I rented a pontoon for two days June 10 & 11 2021 for over $1300 and the thing was a reck. I'm a local from Topock and my family came to visit. Our boat would not accommodate everyone so I needed another boat. The piece of junk took on water, had a  rotted bow, holes  in the Bimini to name a few things wrong with it. If I hadn't been with my family and children and been charged I would have canceled the reservation. I am very disappointed that the company would rent such a piece of junk. I will obviously never rent from you again and will certainly spread the word not to rent from Arizona water sports/Pirates Cove. Never, ever rent a pontoon from Arizona Water Sports\Pirates Cove! You aught to be ashamed for renting such junk for the amount of money you charge. read more

Rented two jet skis for the day. The process was pretty straight forward. Good safety info and usage briefing. Had a great day on the river. Employees were friendly. Equipment ran with no problems. Next time we are back, will rent from again. Thanks for the fun day! read more

We rented a boat from Arizona Watersports and our experience was fantastic. An employee named Blaine was extremely helpful and friendly when we picked up the boat and returned it. The boat was clean and in good condition. Blaine noticed the tank was slightly less than full when picked up the boat and he took it over to the gas pumps and filled it up to completely full, which was only an additional gallon but he still went the extra mile. The boat cost was as advertised, there were no additional or hidden fees. When we returned the boat in the same condition as we rented, he happily returned our deposit. I would recommend Arizona Watersports to everyone and will definitely be returning. Thank you Blaine and Arizona Watersports for a fun day on the river and a great experience. read more

Arizona Watersports - Boating Near Me - Needles, California

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******BEWARE BAD BUSINESS-DO NOT RENT FROM THIS PLACE****** Holly is a CON ARTIST to the MAX this business needs to be put OUT. Read reviews if you don't want this happening to you on your vacation. The company is full of scams. Please look at ALL reviews!!! They have scammed tons of consumers.Take a huge deposit and keep the entire thing by making up existing damage/ Horrible employees. Damaged and disgusting rentals. Taking her to court as we speak. BETTER BUSINESS BUREA. Yelp is site for reviews and if this has happened to you please take this business down the Arizona better business bureau there are many customers that have the same stories and they are ALL true. The once that had a wonderful time and did not get scammed well you got lucky! My Husband and 10year old daughter and myself all went to have a great time and we did until my husband dropped of the boat and the employee complained of damages WE never caused at all. The company also forged my husbands signature on the damages those who commit forgery are often charged with crime of fraud!!!! We have before and after pictures and my 10 year old daughter will also testify/write her concerns to the Better Business Bureau she was with us at ALL times! HOW CAN THIS BUSINESS STILL BE OPERATING! read more

We had a great time, renting from pirates cove in needles is a breeze and really convenient. Not cheap but comparable pricing to other rentals. Jason helped us out and was really helpful and answered all questions and was nice to work with!!!! read more

There was a total of 7 adults and 3 kids in our party. We rented a pontoon boat for 2 days. The employee was extremely helpful and great at answering all our questions. He also gave us a full tutorial on the boat before we took off. They had life vests available to anyone who wanted one (the kids were mandatory). We had to get a slip (right by where you get the boat) to store it over night. It was only $10 and by doing so it allowed us to not worry about having to be back at a certain time. There was plenty of storage in the back for a couple ice chests, floats, towels, etc. We had a great time with no issues! We'll rent here again for sure! read more

These people are crooks !!! Make sure u read other reviews about their services especially about their complaints .. very Deceitful company... they took our money after we cancelled due to a thunderstorm coming in .. we were charged 100 for cancellation but yet they kept 1k of our money ....because there crooks & lied .... that's how they make their money by being very deceitful towards their customers.. read more

This past weekend we rented a boat and had a great time. Alex was very helpful and we can't wait to be back again Thank you read more

Rented a seedoo from here today, and it was so much fun! Good pricing and we had it all day! I'd recommend it!

Recently stayed at the Pirate Cove Resort and my family and I were looking for a place to rent from. We found Arizona Watersports since it was located within the resort and we were able to book the last pontoon boat that they had for the day. Booking the boat was easy and when we got to the boat area, Garrett helped us out. Garrett did a great job of explaining everything to us and giving us a map of how to get down to lake havasu. My family and I had a great time on the boat, thank you Garrett for making it such a pleasurable experience! read more

Booked our rental three months in advance and the receptionist got the date wrong. We ended up with an older pontoon. Make sure to check your dates! They will not put anything in writing or send you any confirmation emails. Boat ran good. Garret at the front desk was a nice guy. read more

Arizona Watersports are great! We rented a huge pontoon that held 12 of us plus our coolers. The boat was clean and properly equipped. We picked up the boat at Pirates Cove where Brian was extremely helpful and courteous! Holley was super responsive with making sure we had everything we needed when I called. I can highly recommend this company! Anybody can rent you a boat but Arizona Watersports makes customer service a very high priority and it showed every step of the process! Thanks for making our week so memorable! read more

Friendly staff, got us our Pontoon Baot in a timely manner.took the time to explain all boat operations..great experience.

The worst rental place for jet ski and boats. Not only do they charge you for renting there stuff but even if 1 rock gets in the propellats ( mind you're in a river) it's a damage fee. PAID $1,035 for a jet ski rental for 6 hours so RIDICULOUS!!!! read more

We stayed at Pirate's Cove Resort in Needles. The young guy Garrett was awesome. He was patient with explaining how things worked and were very punctual with the checking in and out of the boat we rented for the day. Poor guy was working hard but kept a positive attitude with customers. His great customer service is what lead me to write this review. The boat itself worked fine, it was a bit older but served its purpose for us to be able to get out on the water and fish a bit down the river. read more

Excellent Customer Service by Brandon. He was prepared with paperwork, brought the boat over for us and was such a nice young man. Boat was awesome, clean and ran great! I would definitely recommend this business, ask for Brandon! I bet he will be running this business one day! Thank you again Arizona Watersports for a super fun day! read more

Can't say enough about the excellent service we received with our boat rental was so sorry can't remember the guy that helped us but he was supper helpful and super nice Thank you read more

Great service by Alex. Felt like he really cared and took care of us by clearly explaining everything to us. Fantastic location.

This place is super convenient to rent a sea-doo or boat if you're staying at pirate cove resort. We rented one of each on two different days. Wanted to take a minute to thank Garrett for his thoroughness in explaining the operations of the sea-doo and boat. He made us feel comfident and comfortable. We hope to be able to have this experience again next year. read more

Great time!! Garrett delivered great customer service and ensured we were all taken care of! We rented a jet ski one day and a pontoon boat the next! Both days were amazing! Rentals were affordable and easy. Both sea doo and boat ran great! Highly recommend. read more

We rented a large tritoon with great power and really enjoyed it. Pulled the kids in a tube and took the adults for a sundowner. Alex, was a great help during our pickup and drop-off. Definitely would rent here again! read more

We originally were staying near Parker, AZ, but it was such a nice weekend all the jet ski's were rented out near us. We were able to find out that the location at Pirate's Cove was available so we made the trip over (less than an hour) and spent the day on the river. The guys who rented to us were great and the kids had so much fun! Definitely made some memories on this trip and am happy to have found Arizona Watersports to make our trip even better! read more

Great place to rent a boat and have a great time with the family. The guy who helped us was AWSOME and knew what he was doing.

What a great experience with this company. Was able to get the boat a little early, totally appreciated that. Customer service was epic! It made our vacation so much better!!!! It's our second year renting from them. Next year will be back!! Thank you Arizona Watersports read more

We made reservations for a pontoon boat a few months ago when we made reservations at pirates cove. This place cost more than the places we have rented in lake Havasu though there is no where else you can't rent from that is close to where we were staying. When we went to get the boat we were offered to keep the boat over night for $150. We declined. Then we find out the there isn't anyone to check in the boat that night (no one working there) so regardless we ended up having to pay $50 more for a boat we didn't even use past the time we first reserved the boat for. Honestly we should not have been charged this especially since it was an issue on their end. Garret was great and explained everything about the boat. He handled himself well when he had to tell us about the extra charge too. Then after having to pay more for the boat we get to see it. It is old and dirty. For example: The front corner of the pontoon was hanging off. Again in lake Havasu when we rented the same size pontoon for cheaper the boat was new so this was a disappointment too. Only 2 stars Due to adding on charges at check in due to their staffing issues. read more

I booked my rental a couple weeks ago, I was given a specific time for my rental, I got a call a hour before saying I could come down and get it now, so I went, there was only 1 guy working who was helping someone else, we waited over a hour to finally do our paperwork and go and then he said we had to be back at 6 when we were told 630 (he did extend for us). When I showed him my coupon for a free hour he said it was expired and I confirmed that I was aware but when I made my booking with Tiffany I believe her name was she said just to show they and they would honor it...did not happen, also I was to be charged for tube renting but was not originally charged, I thought maybe they just did not charge in exchange for the free hour no biggie, nope got back and the guy working said he made a mistake and needed my CC back ‍. The guy working was extremely rude in the beginning of the rental but he turned out to be ok when we got back, just wanted to charge me again. I don't think I will be using this company again after the office gives false information, I like to know ahead of time what I'm dealing with and apparently customer service is not on the same page. read more

Alex was a great guy, so attentive and helpful in every way. will definitely be using Arizona Watersports again just because of him. Highly recommend using Arizona Watersports and ask for Alex. read more