When I became a 24/7 caregiver for my elderly father, I expected I could handle it alone. I love my…read moredad and wanted to do my best for him. As his care needs, memory loss and dementia events increased, and his mobility decreased, I could not keep up. I couldn't get enough quality sleep. There was never enough time in the day to get everything done. He had so many medical appointments each week! My mental health took a dive as I realized that my commitment to my dad meant that things would only get harder for both of us. I had no idea how I would make it through. After an extensive internet search, I called Home Care Assistance of Tucson. As one of the owners, Mark, described their services to me, one thing in particular stuck out. He said that that their aim was that the caregiver would become, in a way, part of our family. In speaking with Katie, the case manager, during a home visit, she said the same thing. She also said that while I might feel, for a few weeks, that I needed to treat their caregivers like company by putting things away or cleaning up, but that I would soon relax and accept them in without making an extra work for me. I decided to give them a try. It was then (thank God) that Patricia entered our lives and became my dad's caregiver. Since that time, I have tripled the hours I started with as my dad's needs increase. Pati knows us so well now. She knows how to get my dad to eat and drink. She knows now to get him to laugh and to share his life memories. She knows what music to play. She handles his shower, which both my dad and I are so relieved by (no more dad/daughter embarrassment). She and my dad have their own jokes, stories, and (even) dances! She takes him out for lunch or a movie or one of their "adventure rides" when I need some alone time. She has even taken him to the dentist. She also knows me now. She knows when I just need to sleep or when I need to get out and have some fun in order to remember who I was before I became a caregiver. Pati uses the information she has learned from the regular training provided by Home Care Assistance to point out to me good hygienic practices and over the counter products like shampoos, soaps, and lotions that might make my dad more comfortable. She has let me know when my dad has rashes or other skin issues which I can then point out to his doctor for medical treatment. I could go on and on with similar examples! Another comfort for me is that Pati has seen many clients exhibit dementia symptoms. So when things my Dad says or does freak me out a bit, she can tell me about her own experiences with dementia which helps me to know that these sort of things can happen. That helps tide me over with my mental state until I can tell his doctor about it. Home Care Assistance also sends substitute caregivers when needed. Patricia (the other owner) and Mary and other office staff answer the phone most times right away and are helpful and lovely to deal with. It is so nice to talk to a real and friendly person! As Mark and Katie told me would happen, Pati has become a true part of our family, standing alongside my Dad and I as we navigate this season of his life. I hope my review gives you a good idea of the commitment to quality care that I have experienced over the past 2 years with Home Care Assistance. For my dad and I, they have lived up to the service levels that they promised when I first contacted them and made a world of positive difference in our lives.

When my neighbor Dee's husband received a serious diagnosis, she was recovering from knee surgery…read moreand needed extra help--especially with the daily tasks hospice doesn't cover. I referred her to Home Care Assistance of Tucson, and she could not have been more grateful. Their team provided caring, dependable support that made a real difference during a challenging time. It gave her peace of mind knowing her husband and home were in good hands. I truly appreciate the compassion and professionalism they showed, and I highly recommend them to anyone in need of extra care and support.

I must agree with the review that says problems start at the top of management. The owner passed…read moreaway and his daughter inherited the building (that's what I heard anyway). When concerns were brought to her about Janice and her staff she mocked me and did nothing. Janice was a marketing director. She became the Executive Director and I do not believe she ever had prior caregiving experience. She never checked / or seemed to care on what was going on inside those houses. She was often understaffed and residents were neglected. From my miserable experience of having my father there I heard of 2 people who died from falls that may have been prevented with proper staffing and care. I also was told of a women who died because she was ill and staff was not doing much to help her. One staff member advocated for her to be seen by a doctor or nurse, but her voice was dismissed and the woman died. That employee was heart broken and left her position there promptly. The final straw for me and two other family members of residents : they were allowing employees to bring their sick children to the home while they "worked" and they all had Covid with symptoms!!! In fact they were pushing them to come to work even though they were symptomatic. Avid this place. It's very sad to see that many of these facilities are mainly focused on making money rather than providing the best care for helpless seniors. It can happen to any of us, anyone of us can end up in a place like this and change needs to happen!! Avoid Villas on Houghton and La Cañada as they are both ran by the same Janice and same corporate office management.

My reason for this review is to thank Bishop whom was the amazing caregiver taking care of my…read moremother. Bishop would always make my mother smile and laugh. She had anxiety and depression with her dementia on days when Bishop wasn't there. There were falls and issues on days when he wasn't there. Mom and other residents said he made the best food. Most of the time The Villas had staff quitting and short staffing where people had shuffle to cover other Villa as well as their own. Thank god Bishop was there making my mother smile till the end! We love you for being such an exceptional human being and knowing mom was getting the very best care when you were there.

We researched many assisted living homes in the Tucson area and were very fortunate to find Casas…read moreAdobes. The home is very well run with a caring and professional staff. The staff worked with our family throughout my Dads residency and spent time helping us with difficult decisions on his care. Caring for these residents is a very difficult job but this team of experts are always professional, compassionate and helpful at all times. The home is very organized, clean and has a welcoming environment making everyone feel at home.The home is designed with a large great room, tv room and very nice kitchen. It is also located in a quiet neighborhood with a beautiful front and backyard for the residents and family to sit outside. I would highly recommend Casas Adobes over any other homes in the area.

My father-in-law spent his last week in hospice here. I am very happy with the care he received…read morehere. The staff is very nice and treated him well. His private room has its own bathroom and the large-screen tv and cable was included. I'm very happy that we found this place for him.

Absolutely fantastic elder care facility. My mother lived there for three years and we couldn't be…read morehappier with the quality of care she got. Dedicated professional staff, clean, caring, excellent medical support, hospice support from Casa De La Luz. Would recommend Via in a heartbeat.

I visited 6 memory care communities before deciding Via Elegante would be the best choice I could…read moremake for my wife who is a casualty of dementia. 30 days have past since she moved in and I have no regrets. Each time I visit her I found her to be clean, properly dressed and in good spirits. The caregivers are professional, friendly and sincere as they go about their difficult tasks. The residents rooms and common areas are maintained by an outside cleaning service that relieves staff of that duty allowing for full-time patient care.

My mom has been living at The Fountains at La Cholla for over a year now. She started in…read moreIndependent Living, and has since moved to Assisted Living. At every step of her journey, she has received exceptional care and abounding compassion. When she moved to assisted living, one of the associates found out that she is a pianist. That associate then donated a keyboard for her to play on headphones in her apartment. That's only one example of the kindness that I've seen displayed over and over. They have gone above and beyond at every turn. My gratitude goes out to everyone at the building. Highly recommended.

My father has been a resident there for over nine years. I think it's a wonderful facility and…read morepeople truly do their best, except the current manager, Juan. Long story but he is lazy, unresponsive and unhelpful. The phone passes to the bistro and they can't help nor transfer the call to the receptionist. The receptionist is ill equipped at best and transfers the call to the manager, Juan, who either ignores the call or just doesn't care or work his shift. I needed simple stuff and got no response. Time to let that dude go. It's a difficult job, but it's not getting done. I will recommend the place when they set the manager straight. It's sad.

My grandma has lived at Fairwinds going on 5 years now. Originally, she lived there with my grandpa…read moreand they both were really happy. Since then, grandpa has passed but before then the staff at Fairwinds worked so that he could stay there and be cared for. They took such good care of him and he loved the staff. Now, it is just my grandma and she continues to do so well and receive amazing care. It allows her whole family to rest assured that she is ok. I can't say enough about the staff, from the front desk, maintenance, the restaurant, events, etc. they are all amazing and so good to my grandma. Plus, the nursing and aid staff are fabulous to her. I go and visit her there at least twice a week and can attest to the fact that this is a great place for anyone who has someone that is in need of help to ensure they can live independently and safely. They have tons of things for her to do and activities to take part in. Finally, the food and menu is actually really great and the wait staff is even better!

A beautiful facility. Lori Donohue as sales director was very helpful in showing us the place and…read moreproviding much appreciated information. We were impressed by the young and friendly staff members we met and the menu for the noon meal that day we visited was 5 star. I would expect the quality of care to be first rate. We had to defer our joining the facility due to financial constraints at this time, but would love to come back and make this our home in the future.

From the owner: Just minutes from Downtown Tucson, our inviting Assisted Living and Memory Care community provides…read morethe right level of support for a rewarding lifestyle. The Ranch Estates of Tucson has a unique horseshoe layout with an inside/outside courtyard to help foster a close sense of community.

The Cottages do very little to care for the patients. The rooms smell like urine, and when my…read morefather gouged his arm, they put Band-Aids on that needed to be taken off, taking off his fragile skin with the Band-Aid.

From the owner: One of the most difficult decisions a family can face is how to help a loved one with Alzheimer's…read moreor other memory loss problems. Vineyard Park Cottages Tucson, a memory care community combines the best features of both adult family homes and professional, compassionate assisted living communities. Here you will find an intimate environment where residents receive individual attention provided by a professionally managed, highly trained and compassionate staff, available 24 hours a day and seven days a week. Vineyard Park Cottages Tucson is ideally located in Tucson, Arizona. An enclosed outdoor area provides opportunity for residents to stroll and exercise. Your family will feel at ease knowing your loved one is at home at Vineyard Park Cottages Tucson.

The care team is amazing! All the staff helps everyone out and are so kind to the patients. The…read morecare that is given is above and beyond.

This is an amazing property that is beautiful, serene and private. You can feel the love here and…read morethe staff is fabulous.