I recommended this store to my friend as I have with all my female clients since 2008 when I…read moreinvited your store to participate in a benefit production for autism Ontario at the Wolfe performance theatre .That will never happen again! I was shocked to learn that if you purchase an entire outfit costing close to $500.00 the staff is helpful, friendly and accommodating. However, if for whatever reason, you are unsatisfied with your purchase and need to return for a refund or exchange it's quite a different story. We were treated like second class citizens, the manager went so far as to accuse my friend of running a scam of wearing the outfit and bringing it back for refund. The handbag, shawl, and earrings were not being brought back ,only the dress! All the manager had to do was explain that the exchange policy/ gift card could be used at any of the companies sister stores in the mall and all would have been well(. she did not do that, she said gift card only to be used in her store) we were met with sarcasm, accusations, arrogance, and an extremely dismissive attitude with a sanctimonious smile across her face. laughing in our faces was the last straw, I lost my patience at that point, I'm sure most would after being accused of lying, trying to cheat the store, and her vindictive nature! staff training on how to defuse negative experiences not escalate them is highly recommended! There is so much more to say about this experience but I will leave it there!

The customer service at this location is horrendous. I politely asked the sales associate to help…read moreme find a size and she gave me attitude. She was rude when I was entering the fitting room.

This is my go to shop for everything fashion. From the great clothes, supporting wonderful…read moredesigners, to the shoes and accessories. The service of the staff is warm and engaging and they "get" that while I may not be the size I was, I can still dress both classic and on trend. Lisa, Emily, Allan, Jen, Silas, Anne and of course Jo-Ann make Hangar 9 what it has become IMHO-- the best fashion store in South Western Ontario, if not Canada. Happy New Year and all the best in 2022.

A HIDDEN GEM!!!! The store had a welcoming vibe as soon as you walk in. There's a fantastic…read moreselection of clothing and a lot of variety. Found a lot of designer, which were all so gorgeous and good finds. The girl who was working there at the time was super helpful and provided great service while my friend and I shopped there. She was able to find clothing in our sizes and suggested a lot of pieces to us based on what we were trying on. To me, I think the prices were very fair and they were of excellent quality. There were also some other cool trinkets and accessories. This store has anything for everybody!!!!! Loved it

I enjoyed the downtown London area (never been), the addition of a couple of vintage shops really…read moreadds to the overall charm, experience. Most the stuff is pricey, there are some very cool items, got some nice pennants. I saw some jackets, etc I liked about 10+ bucks too much. I liked the design of this thin shop.

Desi's boutique always has new and fresh items! There are a variety of things for everyone's style…read morewith great prices! The atmosphere with the employees is fantastic and I really enjoyed having conversations with them about the local artists that supply their items. I would recommend this shop for any locals, visitors, etc. It's a great place to shop for yourself or others!

From the owner: Turkish Towels - Bedding - Baby Clothes - Beard Oil - Hats - Essential Oils - Diffusers - Blankets…read more Desi's Boutique is located at 740 Richmond St inside Nova Vita. Desi's offers an eclectic mix of apparel, home goods, apothecary, with designers from Montreal, Toronto and local artisans; Desi's has something for everyone. We are known for our bedding through fundraisers with in the community, and our unique fashion sense with brands like FIG, Lolë, Saltwater, Blondie, and Muttonhead. Local artisans that have become friends in the community with Desi herself such as: Hen + Bear Jewelry, Purdy Natural lotions, Lunah Life, Mood Co candles, and Anke Healing just to name a few. If you visit Desi's be sure to taste a bottle of BOOCH - Organic Kombucha, which is our London Local business who are up and coming, Desi's offers all 6 flavors.

Well this was my worst ever shopping experience. Went with my 90 year old mother who uses a cane…read moreand walks with great difficulty. Asked where seating is located and it is at the back of the store. Mentioned twice it would be helpful if there was a seat or two at the front of the store for people with mobility issues was told it was wouldn't happen for loss prevention. Asked for help finding shoes that would be appropriate and was pointed towards one pair. A fellow customer was much more helpful and I told her I'd give her a reference if she was looking for a job (she wasn't). So virtually no help. Won't go back there again. I understand businesses want to get rid of instore shopping and their lack of service might get them there but, there are still customers who prefer to shop in person - Skechers might want to make those customer's experiences a little more user friendly.

I stayed in London for a weekend a couple of months ago. I had a concert to attend in Windsor and…read moredecided to spend time time in London. I had never visited either place in my life. I enjoyed London. On Saturday, I decided to figure out where everything was. I stumbled across this Skechers store, which was next to the MEC store that I had wanted to visit. I love Skechers. I would be an excellent spokesperson for the brand and would not stop anyone from giving me free sneakers. They are comfortable and are accommodating to women who have large feet. I wear a size 11. Luckily, Skechers makes shoes for me. If you go to the back of the store, you will find clearance shoe items. I found a wonderful, comfy pair of sneakers. The foam insoles are heavenly. My sneakers were 40% off. I was wearing sandals at the time. There are plenty of clean, disposable foot socks. I slipped a couple on and tried my soon-to-be-mine sneakers. Staff here are nice and chatty. I would recommend visiting this store if you are in London. (229)