I recommended this store to my friend as I have with all my female clients since 2008 when I…read moreinvited your store to participate in a benefit production for autism Ontario at the Wolfe performance theatre .That will never happen again! I was shocked to learn that if you purchase an entire outfit costing close to $500.00 the staff is helpful, friendly and accommodating. However, if for whatever reason, you are unsatisfied with your purchase and need to return for a refund or exchange it's quite a different story. We were treated like second class citizens, the manager went so far as to accuse my friend of running a scam of wearing the outfit and bringing it back for refund. The handbag, shawl, and earrings were not being brought back ,only the dress! All the manager had to do was explain that the exchange policy/ gift card could be used at any of the companies sister stores in the mall and all would have been well(. she did not do that, she said gift card only to be used in her store) we were met with sarcasm, accusations, arrogance, and an extremely dismissive attitude with a sanctimonious smile across her face. laughing in our faces was the last straw, I lost my patience at that point, I'm sure most would after being accused of lying, trying to cheat the store, and her vindictive nature! staff training on how to defuse negative experiences not escalate them is highly recommended! There is so much more to say about this experience but I will leave it there!

I love this brand and am a very loyal customer, and I AVOID the Masonville location because the…read moregirls that work here are so rude and unprofessional. I've been to this location many times as I live in London during the school year. I've never has a particularly great experience here, the staff seem condescending, and only pay attention to customers when there is a potential to make a commission. Back in the fall, I was looking for some new jeans, which is often a daunting task for me, but I went into aritzia hopeful. One girl, named Silver, came up to me and asked if she could help I said sure. I explained the type of jeans I liked and the style etc. I have an athletic build (bigger legs, small waist, and am fairly tall--5'8) so jean shopping takes patience. After having no luck with probably 8 pairs of jeans I was ready to head out and Silver and I think she manager convinced me I should keep trying on jeans and they said that the only jeans they had that would work for me were these "citizen" jeans which conveniently had the price tag ripped off, and happed to cost $350?? They asked why I didn't like the other jeans and I just said I didn't like how they were fitting tight on my legs and butt, and gaping in my waist and were too short, and then Silver said "well why are your legs SO big, we don't our jeans fit most girls". I was in shock that someone would just blatantly say something like that and also very embarrassed. So, I just order online now and will NEVER be trying on jeans here ever again.

From the owner: Aritzia is an innovative women's fashion retailer. Each season, we curate a unique collection of…read morebeautifully designed clothes that are on trend, high quality and of good value. Our clothing, distinctive store design and personalized customer service are the core of what we do. We develop our own brands, treating each as an independent label with its own creative team and aesthetic. As a group, they have a few things in common: an effortless appeal, a focus on fit and an of-the-moment point of view. We sweat the small stuff. It's why we search out the best mills and factories around the world. It's why we consider (and reconsider) every last seam, pleat and button. It's why our clothes look and feel so good.

The customer service at this location is horrendous. I politely asked the sales associate to help…read moreme find a size and she gave me attitude. She was rude when I was entering the fitting room.

This is my go to shop for everything fashion. From the great clothes, supporting wonderful…read moredesigners, to the shoes and accessories. The service of the staff is warm and engaging and they "get" that while I may not be the size I was, I can still dress both classic and on trend. Lisa, Emily, Allan, Jen, Silas, Anne and of course Jo-Ann make Hangar 9 what it has become IMHO-- the best fashion store in South Western Ontario, if not Canada. Happy New Year and all the best in 2022.

A HIDDEN GEM!!!! The store had a welcoming vibe as soon as you walk in. There's a fantastic…read moreselection of clothing and a lot of variety. Found a lot of designer, which were all so gorgeous and good finds. The girl who was working there at the time was super helpful and provided great service while my friend and I shopped there. She was able to find clothing in our sizes and suggested a lot of pieces to us based on what we were trying on. To me, I think the prices were very fair and they were of excellent quality. There were also some other cool trinkets and accessories. This store has anything for everybody!!!!! Loved it

I enjoyed the downtown London area (never been), the addition of a couple of vintage shops really…read moreadds to the overall charm, experience. Most the stuff is pricey, there are some very cool items, got some nice pennants. I saw some jackets, etc I liked about 10+ bucks too much. I liked the design of this thin shop.

Desi's boutique always has new and fresh items! There are a variety of things for everyone's style…read morewith great prices! The atmosphere with the employees is fantastic and I really enjoyed having conversations with them about the local artists that supply their items. I would recommend this shop for any locals, visitors, etc. It's a great place to shop for yourself or others!

From the owner: Turkish Towels - Bedding - Baby Clothes - Beard Oil - Hats - Essential Oils - Diffusers - Blankets…read more Desi's Boutique is located at 740 Richmond St inside Nova Vita. Desi's offers an eclectic mix of apparel, home goods, apothecary, with designers from Montreal, Toronto and local artisans; Desi's has something for everyone. We are known for our bedding through fundraisers with in the community, and our unique fashion sense with brands like FIG, Lolë, Saltwater, Blondie, and Muttonhead. Local artisans that have become friends in the community with Desi herself such as: Hen + Bear Jewelry, Purdy Natural lotions, Lunah Life, Mood Co candles, and Anke Healing just to name a few. If you visit Desi's be sure to taste a bottle of BOOCH - Organic Kombucha, which is our London Local business who are up and coming, Desi's offers all 6 flavors.