I was trying to buy poppers and got kicked out because I said poppers. I think that was really dumb.read more

I went in the store to inquire about a job. There was a sign posted stating that they were hiring…read more I was told to apply through indeed. I have over thirteen years experience, and wasn't even considered. I called several times, and was told they couldn't help me, because they were short staffed. Doesn't make sense, when I was qualified, and looking for a job. I spoke with Janelle, the manager, who is black. My conclusion was that she is racist and lacks intelligence. This business needs to hire a professional manager.

I love this store. Dirdre, at the Ventura store, offers great customer service…read more I FINALLY found a bra that fits my wide ribcage and allows me to finally be comfortable wearing a bra. Purmission Lingerie has a wide variety to choose from.

The are department stores and then there is Purrmission... my girlfriend goes here all the time and…read morealways comes back with something amazing... why? It's all about the fitting. The wonderful lady in the store fits her perfectly and know what she is doing. You don't get this level of service in a department store or Victoria's Secret. We go there weekly and I am Always happy with how good my girlfriend comes away looking. Amazing underwear. I am a happy boy! Real service and great prices !!!

Excellent, knowledgeable service. I do not like to shop…read morearound, sifting. Was able to describe my needs, was measured, and received an item that met my needs perfectly. An expert & gracious staff.

I will usually drive to Santa Clarita to buy my Soma garments. I love their customer service and,…read morethey are very helpful there. Didn't have time to make the drive from Oxnard to Santa Clarita so decided to stop by the store at The Collection. NEVER AGAIN. Not sure if they were shortstaffed, but, the young lady assisting me was rude. Rude.I tried in a couple of different styles of bras. I requested to size up. After waiting for a few minutes, she returned with a different color, but, same size. Like, WTF! When I informed her it was the same size, all she said was we don't have the size you asked for. So, why not waste both of our time? Next time, I will make time to drive to Santa Clarita.

Service is amazing!! I have been coming here for my mother's garments after her cancer treatment…read more 10 years ago and they are always so kind and helpful.

I came in about 15 minutes before closing one Saturday just to investigate. Many people complain…read morethis shop sees people by appointment; I don't think this is a fair or reasonable thing to complain about. Let's say you wandered into a doctor's office, they don't take walk-ins either, but they will give you information if that's what you need. So. . . I came in to see how expensive mastectomy bras are and the owner asked me if I would be paying out of pocket or through my insurance company. Gosh, I did not know insurance companies pay for that kind of stuff because in the 8 years since my diagnosis no one from my health care team ever expressed an interest in helping me obtain post mastectomy gear. Based on her suggestion I did ask, and although neither of my doctors (male) had any idea what I was talking about, there was a breast care coordinator who worked for the insurance company, who contacted me and one week later I had an appointment at Althea's to get what I needed. To be properly fitted takes 45 minutes to an hour - and this is why you need an appointment. I recommend talking to your insurance company first, before making an appointment, since if they say "no" you're no worse off than before, and if they say "yes" you could save yourself hundreds of dollars. For this information alone I would have rated this place a 5. She had more information for me than anyone in any of my health care teams in the last 8 years had. (I had a different team when I lived in Kern county, plus a different insurance coverage at another time.) No one from any of these three teams ever mentioned specialty bras or prosthetic breast forms. However, I also felt the care I received during my appointment was worthy of a good rating. There was no rush and I got to try on different styles, colors, my needs were considered. It was all very thorough. If you or anyone you know is dealing with breast cancer, this is a great place to find a bra.

Who else waits 2 hours before a wedding to look for the appropriate under garments? Anyone?…read more Welp ... I spent some hours going store to store looking for a strapless bra. Couldn't find it anywhere. Man! I was stressed! I mean ... I wasn't going to look fierce with straps showing. I mean come on! I think the young lady that assisted me saw my frazzled face and kindly helped me. 50 plus bucks later, I am ready to dance the night away! Now I usually don't spend this much on a bra but hey it's VS . I also waited last minute so I kind learned my lesson. Anyways, great customer service. I was measured and I know know my true bra size. It's a win overall!

I love this little Victoria Secret spot but it's pretty annoying that the staff doesn't let you…read morebrowse and asks you if you need help every 2 minutes which I understand in a way but a little space so I can shop my underwear would be appreciated. Their selection is okay it's obviously a smaller spot but they do have the cute new styles.

I had such a great experience here over the weekend. I went in for comfy panties and was happy to…read moresee a sale 5 for $35. I honestly think that is the only time I buy panties from them. Seriously, who is paying $14.95 for a pair of panties in this economy?! Not me! The panty drawers were organized and easy to locate the styles I wanted. There were several customers in here which is nice to see being that this is in the mall. Most of the VS shops I have been to in the past 10 years has been in shopping centers but not a mall setting. The sales clerk was friendly and packed my items up nicely in the signature paper bag.

I LOVEEE ANGELL !!! I literally walked in expecting the…read moresame energy like you always get yk like always being to shy to ask for help but angel literally made me feel SO good it felt like a friend was helping me shop definitely going back expecting to see angel ! Place was super organized and clean . Angel even helped me decide my next future purchase!! :)