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    Aria 3B Orthopedic

    3.0 (2 reviews)

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    2 years ago

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    Mercer-Bucks Orthopaedics

    Mercer-Bucks Orthopaedics

    3.8(13 reviews)
    3.4 mi

    Great office, the staff is so friendly and the doctors are caring. They were able to save my tooth!…read moreHighly recommend.

    For reasons unknown, MBO NEVER answers their phone. A recording claims "Your call is very…read moreimportant to us . . ." but that's clearly a lie. If you know the person you need to talk to, you can, with difficulty, reach their phone, and of course they won't answer either. So leave a voicemail, and I wish you the very best of luck. Generally, I don't get any response until I leave the third or fourth (increasingly irritated) voicemail. Example 1: I was in more pain than I had expected, and I called my doctor for some oxycodone, which he had offered previously. I had expected a call-back. Didn't happen. I had expected my pharmacy to fill the prescription within a day. Didn't happen, because THEY NEVER GOT THE ORDER! It took SIX DAYS and FOUR VOICEMAILS before the order was filled. Full disclosure: there was a weekend and a holiday intervening, but if MBO had reacted on the day I called, that wouldn't have been a factor. Example 2: I called to schedule surgery, asking for a particular week. (Per usual, no one answered the phone, and I had to leave a voicemail.) As it turned out, scheduling for that week wasn't available yet; it was too far in the future. Did I get a call-back, explaining the situation? Nope. All I got was ignored. So, not realizing the problem, I called again, and had to leave another voicemail. [wait . . . wait . . . wait . . . ] No call-back; I had been ignored again. Once more I called, and, uh . . . expressed my frustration. This time, I got a return call, and I had the common courtesy to answer my phone. [MBO, take note: actually answering a phone call is considered a GOOD thing.] The conversation did not go smoothly. If I had only gotten a return call after my very first voicemail, explaining that I was calling too early, all the ensuing mess would not have occurred. On the other hand, the actual medical care has been fine. The problem is entirely with the support staff, who seem to view patients as an intrusion into their very busy workday, to be ignored if possible, and barely tolerated otherwise.

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    Cairone Stephen Do -  Mercer-Bucks Orthopedics

    Cairone Stephen Do -  Mercer-Bucks Orthopedics

    4.0(5 reviews)
    3.4 mi

    Dr. Caurone is did my fusion surgery on my lower spine. He did great job. I recommend him to anyone…read morethat needs back surgery.

    I had 2 surgeries with Dr. Cairone. I had a herniated disc at L5/S1 and a reoccurrence later. A…read moremicrodisectomy was performed both times. Dr. Cairone was extremely professional, listened to my concerns, symptoms, etc. He carefully explained the procedures, risks, etc. to me in terms I could understand. He spent time with me during each visit, and I felt that he was genuinely concerned about my well being. He followed up the day after each procedure to check in on my status, pain level, etc. I never felt rushed or brushed off when asking questions, voicing how I was feeling, etc. Scheduling an appointment was always extremely easy, the staff is all really personable, professional and helpful. I had a few months of PT with Stefanie Morgan at the Langhorne office. Again, the staff was always professional, genuinely concerned for my well-being, easy to talk to, as well as easy to make appointments, that were conducive to my work schedule. Stefanie was more than capable, always checking on my pain level, progress, etc. Listened to my issues, gave suggestions on adjustments, therapies, etc. that addressed my condition and very quickly got me back to my normal activity levels. Prior to surgery, I was walking with a cane. Post surgery, I was walking unassisted, but with moderate pain. Post therapy I am pain free, able to live my life as normal, work, walk, run, etc. Dr. Cairone and Stefanie Morgan gave me my life back. I will always go to Dr. Cairone and the MBO team for any orthopedic related issue I ever experience. I trust him and the team completely.

    Aria 3B Orthopedic - orthopedists - Updated May 2026

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