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    ARI Motors

    5.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    5 years ago

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    EchoPark Automotive Houston - North Freeway

    EchoPark Automotive Houston - North Freeway

    2.6
    (175 reviews)

    Their sales person Judy was just basically rude from the start. I understand they have processes to…read morestick to and company policies, but presentation of all of that is key when presenting it to a customer. This is anything but a warm welcome, I guess I'm glad I decided to stick with the dealer I was already talking to because they had better manners.

    Stay far away from this dealership…read more We were straight-up lied to by the "FINANCE COACH" - (his name is GENE INMAN, because THE COUNTRY SHOULD KNOW THEIR HEROES). Before agreeing to any of the extra packages, I clearly asked for proof that every single one of them could be canceled. He admitted he had no documentation whatsoever, yet still insisted--over and over--that they were all cancelable. That was a complete lie. Because we trusted his word, we ended up losing over $1,000 on products we never wanted and now cannot cancel. If he had been honest from the beginning, we never would have agreed to any of it. The dealership even admitted their employee gave us false information, offered an apology, and then still refused to refund a single dollar. An apology is meaningless when you knowingly keep money obtained through deception. This dealership has zero honesty, zero integrity, and zero accountability. Any business that allows its employees to lie to customers and then refuses to make it right does not deserve anyone's trust or business. I hope they go bankrupt. As long as these types of businesses exist, the world will never be a better place. I hope karma catches up with you for the way you treat your customers.

    Coast to Coast Motors North Freeway

    Coast to Coast Motors North Freeway

    1.0
    (2 reviews)

    I would strongly encourage anyone considering purchasing a vehicle from this dealership to do their…read morehomework, get a thorough independent inspection, and understand exactly what you are getting into before signing anything. I purchased a vehicle from this dealership on March 19, 2026, and within a few weeks I experienced a major safety issue when the brake booster failed. I immediately contacted the service department and explained that my brakes had gone out and that this was a serious situation. Unfortunately, I was told the earliest appointment available was about a week away. Being unable to safely drive the vehicle, I was forced to take it somewhere else and pay out of pocket for repairs. Since purchasing this vehicle, I have spent **$2,636.41** on unexpected repairs, including the brake booster, ABS-related repairs, drive belt repairs, brake light switch replacement, A/C issues, and a water pump replacement. These are not minor maintenance items--these were significant repairs that occurred shortly after purchase. What has been most disappointing is not just the repairs themselves, but the lack of urgency and support when I reached out for help. When you purchase a vehicle, especially from a dealership, you expect at minimum that your concerns will be taken seriously and that there will be reasonable assistance when major problems happen shortly after the sale. I understand that used vehicles can have issues, but the timing and severity of these problems have been extremely frustrating. I have documented all repairs, receipts, and communication regarding my attempts to get service. My advice to future buyers: **do not skip a pre-purchase inspection, carefully review all paperwork, and be prepared for unexpected expenses.** Make sure you are comfortable with the purchase because once the paperwork is signed, getting help afterward may be much more difficult than you expect. I hope this feedback encourages the dealership to improve how they handle customers who experience serious problems shortly after purchasing a vehicle.

    From the owner: Highly rated Houston, TX used car dealer. Coast to Coast Motors car dealership sells and finances…read moreused cars, trucks and SUVs. Shop for quality used cars near you at a great price. Trade-ins are welcome, and we buy vehicles. Our car lot serves Houston, Jersey Village, Westfield, Humble, Cypress, Spring, Porter and more. We offer a large selection of used cars, trucks, & SUVs from Chevrolet, Ford, GMC, Jeep, RAM, Toyota, Hyundai, Kia, Nissan and more. Coast to Coast Motors offers a first-class car buying experience. Visit our Houston used car dealership showroom to make one of our used cars for sale yours today.

    AutoNation USA

    AutoNation USA

    1.9
    (122 reviews)

    My salesperson, Roger, was very friendly, knowledgeable, and patient. He answered all of my…read morequestions and when the paperwork was complete there were no extra or hidden fees. The finance manager, Margaret, was also very proficient and pleasant. She explained the maintenance and protection plans clearly and concisely. I purchased a Jeep Grand Cherokee around 4:30 pm on a Friday and was able to pick the vehicle up the next day after it was detailed and filled with gas. Roger even gifted me with a Jeep Yeti cup, a Jeep keychain, and a rubber duck to start my collection. I highly recommend AutoNation, Roger, and Margaret for your next new vehicle purchase!

    Buyer Beware - Major Undisclosed Damage at AutoNation…read more I purchased a Lexus a little over 30 days ago. Shortly after delivery, the dealership kept the car for about a week for repairs, and upon return I discovered a new tire puncture and significant bumper damage that wasn't there before. I took it to Lexus, whose official report confirmed the bumper damage resulted from a major front-end accident prior to my purchase, even though the Carfax they provided only listed a "minor" accident. This is a serious misrepresentation and failure to disclose material defects. I have demanded a full unwind with complete refund of purchase price, taxes, and fees with no penalties, but the dealership has not resolved it, so I am currently speaking with my lawyer to pursue full restitution and am prepared to take further legal action. Warning to other buyers: Do not trust the Carfax reports here -- one of their managers even admitted they do not do thorough inspections before placing cars on the lot. Get your own independent manufacturer inspection before buying, consider a more trustworthy dealership, and shop elsewhere to avoid this stressful and costly experience.

    Mi Pueblo BRP

    Mi Pueblo BRP

    2.6
    (5 reviews)

    everything. needs improvement, i bought a car the lady said it was not a salveged license it was …read more it had been in and accident the steering wheel had been patched up the air bags deployed. the trunk was full of water and bugs. the car had no brakes. that's totally unsafe !

    I purchased a car from this company, 2 weeks later i got into an accident, car was tboned and air…read morebaggs deployed and had to wait 5 weeks for their insurance company to let me know if it was fixable or not , which it wasn't they totaled it out, they never told me, i had to call multiple times to even get that information and ms margarita ( stupid hoe) a liar. Never called me about anything After it came back to their lot for the towing company i had to wait weeks to travel up there to get the rest of my valuables out and i didn't have a key which they have a spare key they told me i couldn't get my things without an key i call back and they tell me the insurance company took the car with my belongings and that a window was busted which it was NOT in my possession ( lying ass bitch) they definitely stole my items out my car and she said she called me multiple times, which she did NOT because i have their number saved waiting for a call or information nobody informed me about anything, this place is unprofessional ASF and don't buy shit from them just because it's cheap and you need a car they don't communicate with you and always got " something better to do" so fuck this sorry ass company and they little ass lot they won't be in business long! And if you see this ms margarita you need to do your job, but you'll get yours and my money is gone so fuck this company

    ARI Motors - usedcardealers - Updated August 2026

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