Dr. Dalia Frumkin has a practice with her sister (and I believe her father) at this Forest Hills…read morelocation and another convenient office on the Upper East Side. (184 East 70th Street) I am a patient in her small general practice. From the looks of the waiting room, the majority of patients are there for Nephrology. No matter - I have always had an incredible experience with Dr. Frumkin. Even if she is not able to see me int the office, she is available to consult over the phone. Very friendly and knowledgeable doctor. She does blood tests in office rather than sending patients out to one of those awful testing sites. Highly recommended.

Dr. Dalia Frumkin has been my general doctor since my previous doctor's retirement sent me to her…read moreoffice. What luck on my part! She is attentive, gentle, friendly, and truly in tune with me as a patient. Every issue, minor or major, that I asked her about was addressed fully, and perhaps the best recommendation that I can give her is that I now am healthy enough to only see her for annual physicals! I have even made the 90 minute trek to see her in her Queens location since she left the Upper East Side. Worth it!

The clinic itself was fine and the staff and nurses were kind and helpful. The doctor I saw,…read morehowever, was not. With Dr. Castellanos I felt uncomfortable. Disrespected. Her behavior during parts of my visit was even jarring. I expected much better. As a clinician myself, I am disappointed in how this visit went.

This place is a scam. They continually send my bloodwork to non preferred labs and bill me hundreds…read moreof dollars when I explicitly tell them to send to insurance approved locations. Avoid at all costs.

Very friendly staff. They listen and treat you well. Quick and efficient service. A lot of front…read moredesk staff to process you.

Do not waste your time if you need serious healthcare. The state of healthcare is terrible in this…read morecountry, so it's difficult to find a decent GP anywhere, but this place is sorely lacking. I gave them a few months to try them out since they're close to where I now live. I moved from the suburbs to Queens. I am going back to Northwell and that's a real inconvenience as a person with disabilities, because most of my doctors are far away. First, let me compliment the support staff who are friendly and professional and I had no issues with them whatsoever. The doctors lack basic empathy or understanding of women's health issues, autoimmune disease, mental health issues and any type of chronic illness that involves chronic pain. I suppose they skipped those chapters (or pages?) in medical school. They have the personality of a turnip and don't go beyond cursory questions and answers of basic information with zero interest. Then, they start the myriad of referrals for just about everything, even if you're not having a particular issue that requires a specialist. The mental health screening is a joke. One doctor said "exercise is what we recommend". Sure, everyone SHOULD exercise. I don't need to pay a copay to be told this. That's the standard answer to their mental health screening, and that you should also meditate. Ah, yes, meditation and exercise will surely cure lifelong depression and anxiety caused by trauma. They don't ask about anything personal, so spitballing suggestions to serious issues is unnerving and not in the best interest of the patient. Is this best practices? I think not. Thank goodness I have mental health professionals in place. I cannot imagine how this helps someone who is seeking real help or who doesn't have access or information on how to get help. I was asked three separate times why I was in so much pain. This was after detailing painful inflammatory diseases and a precancerous condition. The doctors don't listen and are more interested in moving you down the assembly line. One was incredibly rude, in front of management at the check out area, and management saw this and ignored it. Typical. Stay away.

I came in pain. Left in even more pain. The staff was extremely rude. My nurse was awful, the…read moretransporter was rude, the wait time was absurd, the doctor...unempathetic and incompetent.

Horrific 10-Hour ER Experience at Jamaica Hospital - Parent Advocacy Completely Dismissed…read more On the evening of September 22, 2025, my 18-year-old daughter called me around 6 PM in severe pain, saying she could barely breathe or move without intense pain on her left side. I told her to take a cab to Jamaica Hospital ER in Queens, just 7 minutes from our home, and I would meet her there. When I arrived, she was sitting alone on the adult ER side, not pediatrics, which was already upsetting given how frightened and uncomfortable she was. After about 15 minutes, she was called to the back. As I stood to accompany her, I was told I couldn't go in "because she's 18." I was shocked and extremely upset. Just a few months ago, I was her medical advocate as a minor, and now I'm suddenly excluded because of an arbitrary age line? Over the next several hours, I checked on her every 15-20 minutes. She was in severe pain, sitting upright in a hard 90-degree chair, not offered a bed or even basic pain relief. She submitted a urine sample within 20 minutes of being back there -- but an hour and a half later, there were no results and no pain meds. When I spoke to the staff, the head nurse coldly told me, "It's Monday, we're understaffed." I understand Mondays -- I've worked in a busy pediatric office for 17 years -- but that doesn't excuse nearly 2 hours of waiting for a simple urine result, no pain relief, and no updates. She was still sitting in pain on a hard chair the entire time. I refused to leave until she was at least given pain medication, and was told it needed to be approved by the pharmacy. I told the head nurse I'd be back in 30 minutes. When I returned 40 minutes later -- now over 3 hours in -- she was still without results, and I was denied access again. Only after demanding to speak with an administrator was I finally allowed to see her. I found her still sitting upright in excruciating pain, more than 3 hours later. Only then did results come back, and we were told a CT scan was needed. I demanded she be given a bed due to her discomfort, which was finally done. From there, it got worse: Blood was drawn successfully, but IV fluid failed due to a collapsed vein and had to be redone. As someone who draws blood daily from infants to young adults, I ended up assisting the PCA because they struggled with my daughter's veins. After waiting for blood results to clear her for the CT with contrast, we were told -- at hour 6 -- the blood had hemolyzed and needed to be redone. At 7.5 hours, she finally went for the scan -- which had to be repeated because the tech used the wrong IV site, which had already failed. This led to her arm becoming inflated and swollen from the contrast injection. (post intervention, complete arm from shoulders to knuckles became inflamed with injection site hard like a rock which decrease mobility due to stiffness and pain for the next 2 days) Now approaching hour 9, we still had no CT results. At 5 AM -- 10 hours later -- I confronted the GYN doctor who had seen her at 7 PM the night before. He had no other patients, was walking around aimlessly, and yet had done nothing to follow up on her results. It wasn't until I pushed and demanded action that things moved forward. This entire experience was inhumane, unsafe, and neglectful. To think that just because my daughter turned 18, she was denied the presence of her mother in an overwhelming and frightening ER -- and left to suffer for 10 hours with minimal communication or care -- is appalling. She had never been alone in a hospital before, never even been out that late at night, and yet Jamaica Hospital expected her to handle this alone? I had to fight tooth and nail just to support her through an ordeal that no young adult should have to face alone. Jamaica Hospital, you need to seriously reconsider your policies and how you treat patients and their families. Being 18 does not mean a parent's support is irrelevant -- especially not in a medical emergency. Do better Katrina Davila 09/27/25 Trinabr716@yahoo.com

Came here for my daughter's outpatient surgery and had a really positive experience. The staff was…read morewonderful! Everyone was welcoming, informative, and patient throughout the process. The cafeteria was also a pleasant surprise with great prices and very clean. Overall, everything went smoothly and made for a nice experience.

Hospital- The hospital was clean, and the staff was friendly and accommodating. The parking is…read morelimited you can get it validated if you are admitted but otherwise you have to look for street parking or you have to pay. Care quality- Some of the nurses are the absolute best. During my stay there was only one who was very dismissive but the rest were a delight.