I have been extremely unhappy living at the Argosy at Crestview, and I'll tell you why:
1. I moved in last summer and my apartment was unfinished. They tried to renovate the unit and make space for a washer and dryer, but they didn't accomplish this by the time my lease started, and I had to settle into a living space with 2 walls and part of my ceiling exposed. It took the Argosy 3 more months to finish the job, with a few more walls being torn down in the process (which also left drywall dust over all of my belongings). The contractors they hired to handle the electricity and plumbing didn't know how to do things up to code, and they kept failing the inspection. It was another month after that before maintenance would come in to repaint. My new neighbor is now experiencing the exact same situation, so apparently the management here isn't learning from their mistakes.
2. Mold. A mysterious black patch of mold grew in a corner of my dining room where maintenance had rerouted pipes to be used for the washer and dryer unit. (FYI, I don't actually have a washer a dryer, they don't come with the apt or anything, and if you bring in your own, good luck finding a place to store your food, as the washer/dryer area is a 3x3x9 closet space where the pantry used to be.) I digress, the maintenance man came in to "test" the mold, confirmed by sight that it was obviously what I said it was, and told me he'd have to cut out the wall (again) to check what was leaking. The next day when I came home from work, all they had done is paint over the mold. And guess what! The mold came back. The second time they came in to fix it, they put caulk over it, then painted. Apparently solving the problem or preventing it from happening again is too much to ask.
3. For the last month, a cable/phone box has been dangling from a wire on the outside of my building. The box is exactly on the opposite side of the wall from where my headboard is in my bedroom, so picture going to sleep at night with an electrical hazard less than a foot from your head. At the same time, the security alarm in my apartment has stopped working, so there is obviously a connection. I've talked to the office staff every week for four weeks about these safety concerns, and every time they said "it's the cable company's problem. they still haven't come out to fix it?" Furthermore, they told me that I had to contact the alarm company myself and request a technician come out. Little did I know, the next day, a technician did come out to look at my alarm, and apparently the office staff let him into my apartment without calling me or getting my permission. The alarm company then reported the problem was fixed, even though my alarm still does not work, because the cable box is still hanging from a wire outside my building. When I complained to the office staff that this is NOT the way to treat their tenants, the girl at the desk made up a bunch of excuses and said it's not their fault or problem, and they can't do anything about it. She ended up yelling at me and sarcastically screamed, "Yea okay, it's all MY fault. Have a 'nice' day!" UGH!
4. There's also a disturbing cockroach infestation. I am obsessively clean, but when you have open walls and ceilings for several months, cockroaches tend to take advantage. As you might have guessed, the management at the Argosy couldn't care less, and they conveniently "forget" to call pest control to spray.
I have never seen a business so poorly managed. The staff at the Argosy are the most ridiculous and unprofessional group of people I have ever encountered. Their maintenance request system is to write your issue on a sticky note. They take no responsibility for the problems in their apartments. They clearly have no skills or training in customer service and have no concern for their tenants' safety or well-being.
The decent neighborhood the complex is located in is not nearly enough to make me renew my lease. You cannot make a house/apt a home when you have problems like these, and with these kids running the show, problems at the Argosy are only going to get worse, so steer clear. read more