Don't let the little "house on a prairie" look fool you!…read moreWhen I first got a tour with Jess and Nancy, they made me feel very comfortable and reassured me that anything I do with my son at home can be accommodated. I made it very clear to them that he is on a keto/Paleo life style and he eats a lot to organic fruits and veggies, I was reassured that it will be no issues, (conveniently yesterday talking to Jess, she had no memory of our tour Convo).
Anyway, everyday at baby room, my son had poop leak thru his diaper, all his onsies had poop stains, I bought so many each time, I got tired of it, let's not forget the rash, since he sat with poop in his butt too long and leaked, it burned his skin, and you could even see the mark of the poop in the rash on his skin. All his clothes, stain with food, food leftovers between the fingers, inside his nose nostrils, dry crusty snot all around his nose, bruises on his head from him falling, but we ng about the size of a quarter (was said he fell on toy, he fell on chair...) Ok! (teacher is very nice, but seemed too much for her or maybe lazy) I did complain via email but the poop continued.
Then he was moved to the 17 month old rool at 15M since the baby room got full (took to many kids $$)
Now in this room, that's when it got to me, especially after I had surgery 8/2 and talked to Jess about me not being able to lift my son and his father will be doing that (once again yesterday she denied and had no "memory" of that) it was few more times with the poop, which once more I complained and it stopped, my 15m old.limes his pacifier, teacher refused to give him, they have an app to communicate, teacher responds 2-3 days later and sometimes doesn't. (I have screen shots)
I sent 2 types of fruit to be given as snack and one after last lunch, she gave them after breakfast (which breakfast had it own fruit already in the container) and one at lunch and sometimes they came back full they boy loves fruit, go figure
The father dropped him off in the AM late few times so it wasn't much time for breakfast and we asked for him to be fed. I spoke to the teacher and Jess (and once again, she didn't have any memory of this conversation with me either) how unprofessional! What else can you claim when you lie and deny!
I explained to Jess that his father gets off work at 7am, by the time he gets home it's 7:30 and he can't make it by 8, I also told her it's until I get a clearance from the doctor around Sept 15 (don't forget, she doesn't remember) so again, I was reassured it was ok, I also explained the teacher is very the phone and she pretty much didn't give a damn, said they had no one to stay with him extra 10, so mind you, my son hungry until snack.
While his father picks him up, he noticed that our son is extremely hungry and especially thirsty, he spoke to the teacher about the food, and asked her does he eat it all, is it on the floor, she said "he loves to eat and he is actually her best behaved child in the room and we have no worries.
Then I spoke to her about being extremely thirsty, she said " I leave at 3pm, I don't know what happens in late care after I leave, but in my class he gets water all the time, and she said she will let Jess know, because it's not her place to say anything to the late care teachers.
I got an email from Jess the opposite of what I spoke to the day before with the teacher.
The father asked to speak to the director 3 times, never heard from her, I reached out to Jess via email and her respond to me was (email) the director Nancy only to be reached when its a severe situation, what? That's not severe?
We were denied to talk to her. If a parent cannot talk to the director about their child that a big problem, clearly I want someone above Jess and Jess refuses to allow us or maybe Nancy doesn't want too, THAT SAYS A LOT ABOUT THE PLACE! There were more little concerns but I'll keep it brief.
for several weeks I had a uncomfortable gut feeling about the care of my child, PARENT! FOLLOW YOUR GUT FEELING, DONT WAIT LIKE I DID!
$1409.00 A month cash is a lot of money for unprofessional denying every escuse in the book child care BS.
I gave Jess a notice he will not continue next year, and after a phone Convo with Jess yesterday, about he was given to him father with a diaper full of poop, and I told her don't let me think you guys retaliating against my son, her response was "no one knows you leaving" , I decided not to send him back, do to safety and retaliation concern. What kind of answer is that? " No one knows you leaving" that's a red flag.
