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Ardent Serenity

5.0 (1 review)
Closed • 9:00 am - 6:00 pm

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Care Big - Compassionate Care.

Care Big

1.0(1 review)
6.7 km

I want to share my recent experience with Big Care LLC in case it helps someone else avoid…read moreconfusion or wasted time. When I first applied and scheduled an interview, no one showed up. A few days later, I received another interview request (possibly from a different person), and that interview went well, so I decided to move forward. As I continued through the onboarding and training process, I noticed something concerning: it stated that training pay would not be received until after a 90-day review, even though the training was expected to be completed within about two weeks. I sent an email early Friday morning asking for clarification before continuing. By Tuesday, I still hadn't received a response, so I decided to withdraw from the process due to the lack of communication and uncertainty around pay. Interestingly, as soon as I sent my withdrawal email, I received an immediate response saying, "wish you the best," but still no clarification regarding the training pay. I'm not making any accusations--just sharing my experience. For me, clear communication and understanding when you'll be paid is important, especially when required training is involved. Just a heads up to others: ask questions, get clarity in writing, and pay attention to how companies communicate with you early on.

From the owner: At Care Big, we believe every family deserves compassionate, reliable in-home care they can trust…read more Based in Eustace, Texas, we are a nurse-owned home care agency proudly serving Henderson, Van Zandt, Navarro, Kaufman, Anderson, Freestone, and surrounding counties across North and Central Texas. Family Owned, Nurse Guided: our team is staffed with experienced, caring caregivers, with nurses on staff providing guidance and oversight, delivering personalized support tailored to each client's unique needs. Services include companion care, assistance with activities of daily living, medication reminders, light housekeeping, and meal preparation. Whether your loved one needs a few hours of help each week or full-time, around-the-clock support, we build a care plan that fits their life — not the other way around. We understand that inviting caregivers into your home is a deeply personal decision, and we treat every client and family with the dignity, respect, and warmth they deserve. Our goal is simple: to help seniors and individuals with care needs remain safe, comfortable, and independent at home for as long as possible, while giving families peace of mind. Our phones are answered 24/7, because care doesn't keep business hours. Call us today to schedule a free in-home consultation and learn how Care Big can support your family.

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Care Big - Full team caring for you.

Full team caring for you.

Care Big - Peace of Mind.

Peace of Mind.

Care Big

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Ardent Serenity - assistedliving - Updated October 2026

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