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    John W Smith, DDS

    5.0 (2 reviews)
    Closed Closed

    Services - John W Smith, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    3 years ago

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    12 years ago

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    Picasso Dental & Orthodontics-Corsicana - Dental Clinic Corsicana, TX

    Picasso Dental & Orthodontics-Corsicana

    3.0(12 reviews)
    2.8 mi

    Corsicana Office.Very disappointed in staff and managers attitude in resolving a compliant, I was…read moreapproved on authorization for a deep cleaning in Dec 2025 by my insurance, but had a 4 month delay in scheduling the actual appt. Was told they were still waiting for a release from my doctor for the procedure, After over 3 months I was told to try and help them get the release, I called was informed they were faxing to wrong number , i obtained correct number for the clinic and it was faxed immediately back with their approval. In the meantime my ins plan had changed and they no longer covered this procedure. . They were suppose to verify any changes for 2026 but they didnt verify and I was told I was responsible for the deep cleaning. They only completed half the cleaning but charged for total cleaning. I felt this could have been avoided had things been done in timely manner it would have been covered in 2025 but due to their delay getting release in timely manner, it no longer was covered. Their attitude was not to take in ownership in handling the situation but only advised to get better ins, took no responsibility in the delays or verification of ins stating they only verify you are in network which is not true, ins staff said they were resposible for verifying coverage yearly which was not done. I asked for compliant line and was given managers phone who only had a attitude and took no resposibilty until confronted, only then saying they could have done things different. no intention to satisfy the concerns. been a long time patient. The doctor there was great always but business staff need more training . Manager rude and condesending

    I called you and was quoted a reasonable price but arrived to see my price go way up, almost…read moredouble. I was trying to beat $1300. amount at another dentist. You said you could do it for $1,000. to build me a crown and install, in fact if I joined your discount it would save me even hundreds more. When there I finally fell asleep in your office waiting and waiting for you to tell me you could not do it that day and your estimate after paying for appt. and getting your $100. Discount plan was more than the original dentist I saw .I want to cancel and demand my $99.00 refund for the discount plan I will never use.

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    John W Smith, DDS - generaldentistry - Updated May 2026

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