Good shop. They replaced a nut on my 12 string Dano Electro and just recently did a repair on my…read moreBlues Deluxe. James and his guys are top notch.

I've asked for product knowledge help, made purchases, requested mods, ordered guitar action…read moreset-ups (with PLEK & without), and relied on their service repair... James (mgr) and his staff have been thoroughly professional. I'd recommend them. David L.

I went in to trade in an older korg electronic piano for a used Yamaha. Staff were incredibly…read morehelpful. Got me a fair trade price and a good discount on a new piano, ended up only paying an extra $50 for brand new. VERY HAPPY!!!

I purchased a Fender $800 guitar amp in Jan '23. I used it for low volume, living room noodling and…read morepractice. 35days later it stopped working. I brought it back to Guitar Center and was told they wouldn't look at it since it exceeded the GC purchase warranty by 5days. No offer from them to ship it back to Fender for fixing. Justin at Laf Music Store offered help even though it wasn't their sale. He fixed it himself. Thanks, Laf Music... Guitar Center will not sell me in the future.

I contacted them for help identifying a saxophone I bought from them 25 years ago. With a few…read morepictures they were able to tell me everything I needed to know about the saxophone without even seeing it in person. Big thanks to David for being so helpful. Same quality service 25 years later. Ain't nothing like a family business

Will definitely do business with again. They stayed after hours to help us with last minute…read moremarching shoe emergency, on a Saturday night.

I won't take another instrument there. I had a warranty repair on a brand new 3 day old Gibson I…read morebought from Sweetwater. It was feeding back horribly. I've been building guitars for around 8 years now, so I know my business. My first impression when I dropped it off, was they weren't happy it was a warranty repair, although they are a Gibson Authorized Dealer and Warranty Center. I explained the problem and asked for the tech to call me, a week went by with nothing. When I asked on progress they didn't have a clue they even had it and this is not a big box store. A week later I called again, "oh, it's ready". When I went to pick it up it wasn't fixed, their story was absurd about it's the nature of the pickups (it's not) and they ended it with, it must be a B stock. It isn't. My thoughts are, they just wouldn't honor the warranty and waited for me to come pick it up. I would never entrust Lafayette Music with any of my gear. The attached picture is why I know they never looked at. That would have been their first clue.

One Star - Predatory Business Practices…read more We rented a saxophone from Lafayette Music Company last summer. The return deadline was June 1st (which fell on a Sunday). We tried to return it five days later and were told, "Too late - it's yours now." No warning, no reminder, and no option to pay a late fee. Just a hardline stance: either pay Tower Loan $1,200 or continue monthly payments at 28% interest. They didn't send any return reminders, and they don't give you an electronic copy of the contract. It feels like they're hoping you miss the deadline so they can lock you into a high-interest loan. We tried to negotiate in good faith and were told flat-out, "It's your problem now." Absolutely unacceptable. I won't do business with them again and will be warning others to steer clear.