Wow, this ampm has some of the worst customer service I have seen at any ampm. And I go to many…read moreampm's. I was on my way home from a long trip and thought I would stop by, grab a drink and use the restroom really quick. There were two customer service girls and it was not busy at all. I decided that I would get the $4 Hot Dog, Drink and chips special that is advertised all over the place. So I take my drink and hot dog and a bag a chips up to the counter and I ask "are these chips the ones that come with the special?" and she said "I don't know" and shrugs her shoulders. She then tells me it's $5.81 or so. I say "No, I want the $4 special" and she tells me "what special". ARE YOU KIDDING, it's posted everywhere. I point to the digital display on the soda machine but it turns into another advertisement. I then show her the sign and is over the condiment bar showing the special and again, she says "I don't know!". So I go look around the place and I find some Lays packages that are smaller and I think these are it so I take them back up to the counter. The girls gossipping in Spanish. Lo sé porque hablo español. She didn't know that they had that special and she would go help me find the chips; with two workers and almost no clients. I can understand why they do put their names on the reciepts like most receipts show. But cashier #13, you need training. Both in ampm programs and customer service. Curious who the manager is and how they can let this happen. It never happens at my local ampm.

The gas station itself looks good and is usually well-organized--but only when Patti and Chere are…read morerunning the place. Unfortunately, during my recent visit, neither of them were there, and it really showed. There was no food available, and the coffee wasn't fresh at all. It felt like no one was paying attention. Patti and Chere clearly care and keep things in order, but when they're not around, the quality drops fast.

WELL-LIT & CLEAN but... I'm not a fan of gas stations with horror-movie white lights on the inside…read more The outside of the station was so inviting and had the correct lighting! The pumps and front of the station were perfect, once you go inside it feels like Saw. The gentleman running the station was nice, he said "hello" and wished us a good night, but I just wasn't feeling the vibe here. Maybe, it's better in the morning? We stopped for drinks, I got a fountain drink and my parents got some bottled items. The fountain drinks were good but had a slight aftertaste, not sure if they cleaned the machine correctly. Drinks weren't overpriced and gas seemed about average in price.

This is a review for the CAR WASH. They have a huge sign up for $5 car was. The cheapest car wash…read morewas $8. I got charged THREE times for a car wash! Very confusing payment pad. BEWARE! Many spots left on my vehicle with the $12 option. That actually cost me $36. Rip off place!! Go to Circle K down the road. Much better job!

Totally impressed! I usually stop at ARCO/AMPMs for coffee and gas. Gas was a great price and the…read morecoffee selection was amazing. Chocolate syrup, all the flavors you could ever want, whipped cream from a can, not the usual kind that doesn't ever seem safe because it's been out at room temp for days without being cleaned. I've stopped here many times and never noticed this- probably just stopped for gas. I'll go to this place just for coffee even if I don't need the gas on the way down to Temecula. I met a manager and she was super nice. Cashier was, too. Seriously one of the best gas stations ever!

Worst AMPM ever. I came for the $1 xl drink promotion and they say they don't have that. Alright,…read morewell I try to get the hot dog and soda for $2.50 which is on the front page of the app. She says we don't do those deals. Well, I'll take five lotto tickets. Uh, we don't do lottery. Well what do you do? This is a free rider location. People come in for the deals THEIR COMPANY advertises but they don't honor anything. From now on I'll give this place a miss.

Just left this place five minutes ago asked if their register does cash back and sister lady told…read moreme to follow prompts rudely in front of what looked to be a manger's meeting. Now I'm not sure if she was scared of not understanding her job or the rush of customers or fear of her managers but every time I go in this place I receive thee worst customer service. I asked another gentleman about the prompts and he said just read. My transaction was complete the line was long my time wasted and felt disrespected once again this time in front of their team leaders. Wyatt is just another example of horrible customer service. I'm not sure if people who come in to this business are terrible customers but I can say the people who choose to work here leave their personal lives back at home.

CAR WASH ONLY- Did not visit store: Got gas & car wash. Car wash is not worth the waitread more

Before I lost my bank card they were always amazing and literally the nicest people. However,…read morerecently I lost my bank card. Obviously someone brought it in. They have always been so nice. All of them. I have never had a bad experience.

The cashier worker was rude she was trying to scam me for 100 bill. I told her I need change for…read more10s an 20s she gave me back 80 saying that I wanted to buy gas and I told her No. An she responded by yelling and telling me that I'm wrong that I told her I wanted gas. But I never told her that in the first place horrible customer service do better next time.

Some female working tonight, I think her name is Nova, wanted to bang on the restroom door…read morescreaming that she had to get in to clean it even after being communicated to that it was busy. She kept yelling through the door that she needs to get in. I'm fresh out of a surgery. I can't move that fast. She was very high strung and sounded like she wasn't even sober. Whoever is in charge of this location should look into her because her behavior was uncalled for. Never heard anyone react like that in customer service.

I have no feedback for the gas station. My review is purely for Big Al's Subs! I pass this spot…read moreevery time I visit my parents and this has become a great stop on the way. Roast beef and pastrami sandwiches are always fresh, delicious, generous condiments and come with a different spread or sauce. Also, the cake slices are decadent and soft. I also find so many different varieties of chips and other snacks it always makes the stop worth it. PS mom loved their carrot cake and she's picky!

Only reason this place got a two star for me was because the majority of the staff is beyond…read morewonderful every night. But the one star that I was not even going to get into is because of my service animal. I know we've all heard the same song of dance when it comes to service animals. I used to be the role-your-eyes type of girl when it came to small animals also, until I got sick. At 38. it's not fun but life is made a little bit better with your service animal who's properly trained and certified. These pups go through a lot of hard work and treating to get to the point of certification for my long haired Chihuahua mix, because they don't listen. But we did it and he now listens to my heart. I carry him at chest level for that reason. I know it's a unique situation regardless, I was to the point of mortification when I walked into buy gas and that a manager immediately told me "no dogs allowed I have to leave" in front of an afternoon packed store of people before I could even say hello. I'm not a complainer trust me but this kind of attitude towards Service animals is sad. I have never been to any location that has made me feel so embarrassed and upset. It was a manager I'm told, I don't know her name? Black lady ( like myself) anyways I'm not trying to get down to those type of details but when I walked in, those are the first words I heard and I am response told her that he is a Service animal. And I know the ca laws and the questions that they are prohibited to ask to protect my disability and my rights. But she proceeded to ask where is his vest? And I said I'm sorry, ma'am but in the state of California my service dog is not required to wear a vest or anything indicating that he is a service animal other than what I tell when asked the appropriate questions which are: 1-is the dog a service animal required because of a disability? and 2) what work or task has the dog been trained to perform? And to which I would've answered, yes my A fib ( out of courtesy I like to inform people of my disability, because he is in an unusual placement on my chest.) and boo-boo here listens to my heart rate and alerts me when things aren't ok. But she just motioned for me to leave without asking me she just said no dogs, where is his vest? Appalled I'll stop but I'm so sorry for all the service animals and there handlers for untrained staff.

Had no problems with this gas station, came here all the time to get snacks and use the restroom…read more But then one morning before work was using their restroom and was in there only 5 mins and an employee bangs on the restroom door like the police, she was rushing me to finished using the restroom which was uncalled for and inappropriate behavior from an employee. Overall bad experience, and bad customer service, which didn't match business customer service standards.

Needed some air!…read more Drove from Orange County and was headed to Crestline. Stopped here to put air in my tires. My tires were suddenly super low!! It was weird. I stopped at this gas station to put air in my tires. The tired machine costs $3 for 5 minutes. I paid for one round and noticed that it wasn't working. In fact, I lost air lol So, I tried it again and paid an additional $3. This time, it also made it worse. In my head, I'm thinking do I have a hole? I don't know. I called my dad for help and he filled up my tires with his air compressor. My tired filled up just fine. Turns out the air machines was making noise, like it was pumping air, but it wasn't actually pumping air lol I wasted $6 on nothing lol Beware of the tire machine! Make sure it is actually giving you air lol

"I had a really disappointing experience at this Circle K. I stopped by to refuel, but they…read morewouldn't let me use the restroom. Customer service was unhelpful, and it just left me frustrated. I won't be returning."