DO NOT USE THIS COMPANY! From their dispatcher to their supervisor Joseph, nothing is done. They give false information, they make excuses, they don't respond and they don't protect anyone. Worst company I have ever experienced. 0 stars!!! I feel so unsafe and they just don't care. Total Joke! Would love to speak to the owner Michael Kotz!!! read more

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Horrible Experience with Archon Protection Private Security This company is an absolute joke. On October 25, 2025, around 9:30 AM, the young kid working the front gate at Victoria Estates Master Association completely failed to do his job properly. Because of his carelessness, the gate bar came down and hit my vehicle, causing damage. What made things worse was his attitude -- he was laughing about the entire situation like it was funny. Also refused to give me his name or any information to report the situation. He looked like he had been out all night, clearly not professional or alert enough to be working. He even had a hickey on his neck, which says a lot about how seriously he takes his job. This is supposed to be a gated community with security, but Archon Protection clearly hires unqualified, immature people who don't take their responsibilities seriously. That kid should lose his job immediately. I will be finding an attorney to handle this matter and make sure this doesn't happen to anyone else. read more

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The audacity to give ME tickets in my own neighborhood AND tow my dad's handicapped vehicle (with DV PLATES!!) and then park like you own the place. You are NOT above the law! read more

Archon Protection - Officer no badge parking with no handicap placard - Security Services Near Me - Ventura, California

My best friend lives a Townhome complex in Woodland Hills, I visit there often. Saturday night, I went to dinner with my husband. Upon leaving (around 1 am) a tow truck was ready to tow my car. I went to speak to the 2 security people sitting in the car. They were clearly "kids". I asked them why they were towing me. They said that I had a previous violation. I had never received a violation before. When I asked for the proof, they did not provide me with it. They were "extremely unrofessional"!! It's sad that this company has nothing better to do than to hire kids to hand out tickets and get cars towed! Like I have $300 laying around to get my car back?? HOPE YOU GO OUT OF BUSINESS!!!! read more

Horrible Company- I tried to leave "0" starts, but the lowest grade was "1" star. In competent managers push poor policies and the CSR's (customer service reps) just get put thru the ringer by the HOA residents. I have known them for over 10 years through multiple HOA residences. Don't use them, they are slimy and they try to rip off the residents. read more

This is my second incident with Archon Protection at my own condominium complex. I have the correct permits affixed to my vehicles. The first incident had Archon tow my vehicle away despite being permitted. More recently, Archon issued a tow warning to my other vehicle despite being ALSO affixed with the proper parking permit. I can only say that from my experience, Archon fails to exhibit the level of professionalism to perform its mission as security and parking enforcement. They lack the basic competency to operate such a firm and are woefully incapable of doing their job. I would warn any community or business from using this particular firm. Any other local security firm would be preferable to this one. read more

Illegally towed my disabled Mom's car from guest parking with one warning (I doubt there was even a single warning). She was there house sitting. They are supposed to give 3 warnings. No details on when it was cited. It was used Thurday at 1pm towed Saturday at 1am. The tow company is charging $800 to get the car back. read more

The Archon team reliably supports patrol in our community. We have been with them for years and plan to stay for years to come. They worked through fine tuning their service to match our rules which helps us avoid frustrating members with unnecessary ticketing and towing! Thank you! read more

I really appreciate their dedication to quality of service. They make my homeowners feel safe knowing they are always looking out for the community. The company has great representatives that communicate efficiently, effectively and professionally. read more

Archon has always been a great security choice for us at multiple locations. They have great communication, answer all calls and when we have any issues they respond quickly! Love working with Kyle and his team! read more

Archon is in charge of the security at my apartment complex. I have a couple vehicles that I own and have registered properly. I have received multiple violations from them and non of them have been valid. One of the violations was written as parked over 72 hours when I had moved my vehicle a couple hours before. One was written up for parking in the wrong parking space even though it's the spot our complex told us to park in. The most recent parking violation was for parking in EV parking with a regular vehicle even though our complex informed us they no longer were in compliance with California code. While the last one is debatable the first few violations were completely incompetence from the company. When I reached out to clear the violations they refused to help. They also refused to answer when I asked how long it takes for a violation to clear from my record. The biggest issue is I can't afford to have my car towed due to bogus violations. Their services are inconsistent and untrustworthy. read more

If I could give 0 stars I would! They sit on their phones all night long and decide to ticket GUESTS or RESIDENTS instead of actually doing their job and protecting the complex. My mail was stolen from my mailbox & when I called them to see if the on-site patrol guy could help or if he saw anything, all he said was "there's no cameras so idk what to tell you" like ???? Some kind of help! They ticketed my boyfriend for parking in the visitor parking for less than 4 hours. They don't even know what they are doing and are poorly trained! This company needs to be shut down, after reading the rest of these reviews. "Archon protection" is dog sh!t. read more

Useless people! They don't do a thing. They're suppose to patrol the apartment complex I live at and they only harass the residents. My car was vandalized in the middle of the night and no report was done. Nothing was done to prevent it. read more

MONEY LAUNDERING RING ALERT! This place will tow your car out of your garage if you leave it open. They conspire with a company who charges $700 to get a car out of tow after only 6 hours. They illegally towed my registered vehicle from my complex that I own my home in. Coincidentally they're never around "patrolling" when peoples cars are broken into, catalytic converters stolen over night, or even when a non residents broken down car was parked there for 6 days straight. read more

Constant harassment!!!!!!! I own a project car,bike, and a truck. I park my project car in my PAID spot from my apartment complex with my bike in front of it. My truck goes on the street. These bafoons at archon keep threatening to tow my project car from my parking spot that I PAY FOR!!! These bums have been told by my apartment office to leave me alone but now I'm fed up cause they marked up my car.. I'm sick of these guys thinking they have "law authority" Mess with my car or any of my personal stuff my lawyer will have a field day. You aren't legally aloud to do anything you have done so far. I have all the pictures and video proof. I even have a video of one of your employees spitting on my windshield before leaving the "warning" read more

There are a few high tier security companies, but Archon Protection is among the worst. They provide services in the Oak Tree Community in Simi Valley, CA. Their primary responsibility is to manage parking violations in the community. This includes towing guest and resident vehicles. I had my towing fees reimbursed from their mistake. Nevertheless, Archon continues to put notices on my vehicle despite having paid for a parking permit. Archon is highly incompetent, unethical , and unprofessional. One of their employee's called me an "asshole" when I told him to leave me alone. I did not report it because it would not change the fact that Archon is, and always will be, a bottom of the barrel "security" company. P.S. Archon, stop referring to parking violations as "citations". You are not collecting fines or issuing a summons to appear in court. read more

Honestly surprised this company hasnt been sued yet. They make up allegations re vehicles parked "too long" but they have been parked less than 72 hours by a resident in a legal.spot. as other revies have stated, this is part of a scam they operate with a prwdatpry towing.company. putting a camera on our spot to gather evidence and will be filing a lawsuit soon if this ongping harrasent does not stop read more

Incompetent and rude guards. Cannot install a transponder correctly, their incompetence has regularly caused me delayed access to my home which is frankly unacceptable from a security company. Bullshit service, PASS ON THIS ONE read more

VERY poor service with Archon. We use them to patrol our home owners association and I do not have 1 good thing to say about them. 3 separate times we have needed to reach a guard during patrol answers and they have never picked up the phone one time for the number that is supposed to be answered at all times while they are on duty. If you are deciding between using Archon or another security company, go with the other security company. You are better off patrolling the community yourself than using Archon. Disappointing to say the least. read more

Recent circumstances inspired me to write this review. But I was mystified by the low ratings for Kyle and the Archon team because they are consistently outstanding patrolling the complex I manage. Then it hit me: The five star review is from another property manager and all of the low reviews are from residents retaliating for Archon doing their job. That makes sense. Security, like law enforcement and the armed forces, can be a thankless job. Do they get it right all the time? No. Do we absolutely need them? Yes. The bottom line: if you are a property manager who wants professional and reliable patrols, Archon is a great choice. If you are a resident who lives just south of the rules, Archon can be your nightmare. Since yelp was created to help customers find value -- the 2 reviews out of the first 10 are property management "customers" with 5 stars each. We pay for their services. I wish I could give them 10 stars because they deserve it. read more

Wrote me a ticket because we had a power outage at night and I couldn't open my garage so I parked my car in front of MY garage close enough so people could easily drive around. Neighbors were waking up and walking about outside asking about the power. Power still out when I went to bed. Woke up in the morning to restored power and a ticket on my windshield. Really? Is this company so dumb that they don't realize things like this happen, so they make the homeowners and tenants pay for things the electric company screwed up? Awful service. Of no value to society, just their own personal gain. Plenty more complaints, just don't have time to write them. Would give zero stars if I could. read more

My homeowners association uses them for nightly parking and security monitoring. I have had numerous times when my guests have been cited in error and they always write on the citation "Final Warning" even if it isn't. The 3rd violation they can have your car towed, although they are citing cars in error. I asked why they write "Final Warning" when it is not and they told me it is to make (scare) people comply. They also told me I need to call back again to remove the error, another inconvenience. Our community has had to increase security due to a few issues even after having Archon on site. read more

This company hires little punks that are no where to be found when you need them. They will have your car towed even though they see that the complex has assigned the same spot to two people accidentally. Smoke pot with the residents and take a kick back from the tow company when they have your car towed. Fuck you Archon. Protection my ass. read more

Horrible company. In the complex I live in they leave a notice on my car that they will tow my car in 3 days for expired tags. I've paid for my renewal, they could check with the dmv and see that it's delayed due to covid 19. When I call them, she says it's not true. Meanwhile, a few spots down a car hasn't moved in 2 months, it doesn't run, it's covered in dust and cobwebs, but that is OK, no warning there. Horrible company. read more

Yelp should update the review system and let me leave them 0 starts. This company is horrible. I explained to a "manager" ANDREW that my car is unable to be moved because I got in the pool with my key. I explained to the rent a cop that a locksmith was coming the next day to make a new key and instead of being considerate and telling "allowing" to park my car in front of my home the rent a copt threatened to have my car towed. So I had to call AAA to have my car towed down the street till the next day. Nobody front the front office communicates with any of the rent a cops because we always get citations on our cars even thought they are on our "safelist" read more

Couldn't ask for more from our security company! We use Archon for after-hour security patrols. They patrol our commercial building and parking lot a few times throughout the night and on weekends. Whenever we notice something not right we inform Michael (the owner) and he makes sure that the patrols are aware and keep an eye on the issue. We receive daily reports, most of the time that nothing occurred, but its still is nice to get the confirmation and be aware and communicated with. Reports include maintenance issues (lights bulbs out, doors left open), transients, police activity, overnight parked cars, etc.. Archon couldn't make it easier for us! read more

I have worked with Archon Protection for several years and am happy to have them on my team. Whenever I have had a concern or follow up, Kyle has always been quick to respond. 2019 was a challenging year with increased monitoring and unauthorized vehicles, but the Archon team embraced the challenge and didn't disappoint. I look forward to another year with Archon Protection. read more

I am posting about an illegal tow that occurred to my husband's vehicle outside our own house after I called to safelist that car that afternoon (you have to do that to live here.). For the record, we did not receive the requisite written notice that the car was in possible violation prior to towing. We have lived there for over three years. In the past, if anyone has forgotten to safelist the car, which was about three times in three years, we received a warning citation. Otherwise, we have been duly attentive to safelisting every car that might be in danger of violating the street parking requirements of the association. Yesterday I called about 4-4:30pm to safelist my husband's car as we were doing work in the garage. This morning, we awoke to find the car missing. No note, no warning citation, nothing. (I would note with import that, even had we failed to safelist the car, the proper procedure is to provide a warning citation, which was not provided as required.) We assumed the car had been stolen. I then proceeded to call Archon Protection no less than SIX TIMES to find out if they had illegally towed the car or whether the car had been stolen. Archon was more interested in covering their "assets" than in calling me back. I had to call tem persistently, reminding them each time that if the car had been stolen, they were wasting valuable time. They obviously knew the car had not been stolen but failed to disabuse me of that notion, which caused undue stress. I find it appalling that you would a) tow without the requisite citation, violating California Vehicle Code section 22658(b), "the vehicle has been issued a notice of parking violation, and 96 hours have elapsed since the issuance of that notice." Moreover, there is no proper notice of the towing rules on the street so as to constitute sufficient notice under 22658 (a) You have not posted the proper signage, nor have you provided the number of local law enforcement and of the towing company as per statute. Your tow of my husband's car, besides being appalling, is more importantly an illegal tow. You are additionally in violation of the towing statute per subdivision (4), in that the tow truck operator removing the vehicle failed to "immediately give, or cause to be given, notice in writing to the registered and legal owner of the fact of the removal, the grounds for the removal, and indicate the place to which the vehicle has been removed." We have never received notice as required, despite living in this community for three and a half years, despite our vehicles being listed with the community, and despite our vehicles being properly registered with the department of motor vehicles. read more

Archon is a great security company, they always have someone on call to answer at any time! I am glad this company is around to keep my community safe. read more

This security company went above and beyond for us recently! We needed to renew our permit for our parking spots for our cars and Jesse was awesome! We had permit stickers from the previous year. Jessie went out of his way to go back to the headquarters and get his window scraper so that we didn't have a bunch of permit stickers on our windows . He was so kind and arrived around the time we were told he would come. Quick, efficient and nice to boot! Thanks Archon for the great service and keeping our community safe. read more

Archon Protection was really good at keeping my complex quiet but that's since changed over 2 years in living in a neighborhood that they patrolled. Now you're lucky if patrols come and help with any disturbance. Whenever you try calling the dispatches they're always hesitant about getting a a patrol car to an area and if they do they come by way too late. read more

We live in Vanoni Ranch and i have called in about cars stored in 72 hours visitor parking. Since they have done nothing to take care of issue i have stopped calling them. There has been a car stored in same spot for over 3 months and they have done nothing about it. They first tried to mark with chalk however resident would see chalk and move inch or 2 to combat rule. Since June 09 the truck has been parked in same exact spot and no marking or tickets or anything and today is June 26. I have given up on Archon and the management at Vanoni ranch. read more

scroll down to bottom for sex offender issue that is being ignored by this "security" company! they have been harassing my husband (african american) for months! despite showing them proof that we live in our community on multiple occasions they keep asking us for our key every single time they see us. we own our house and are paying our hoas (so basically this company's income/the guard's salary). bunch of people would be at our community pool and they come straight to my husband asking for his key (not asking anyone else). we are tired of this company and will request the board to change security. meanwhile we're having a registered sex offender trespassing our community (private property) and trying to play with our kids but archon protection does absolutely nothing about it, they are too busy kicking owners/tenants out of their pool or towing their cars in front of their houses! my husband had to kick out mentioned sex offender himself! what did we hire this security company for exactly??! read more

There's a lot of company's you can choose to use for your security services. They are predatory towers will tow your car for no reason the owner and his punks get off to it. Choose someone else they hire allied Barton rejects. They won't keep your property safe but make sure the homeowners cars are towed away. read more

This security company is for the birds. They ticket and police the homeowners and let the renters do as they please. The complex does not allow people to park in backwards, yet they do not ticket them. Yet if you have permission to do something, then they ticket you. One night they ticketed my vehicle twice in 5 hour time frame. They were told not to touch my vehicle and they did anyway. The security person took the cover off my car. They do not respect peoples property. If you call them, forget about them ever showing up. Yet they will say they do. I have called them at least 18 times in 1 month and they showed up twice. If you want to throw any your money, this is the company to do it with. If you think you are going to get a good security company, good luck with that. read more

Horrible company, the managers & owners have no idea what they're doing. The pay is low end of area average, the uniforms are cheap rent a cop style knock offs, the posts are bottom of the barrel. read more

I've had many bad experiences with this company because I live at a community that contracts with them for security. At one point while I lived here fire alarms were going off at all hours in multiple units after the management office was closed. Everyone was calling Archon and the apartment management. Archon got very angry about the calls and told me and some others to stop calling them and call the police! They also hung up on us several times. They take forever to respond to any noise and security calls, so by the time they check on something, it's over, so there's no record of them seeing it. Also, a few weeks ago, their phone line was going straight to voicemail, and the voicemail box was full, making them unreachable for several days. How can a company be providing "protection" if they are literally unreachable for days? I will add that I have spoken to someone there who was very respectful and kind, so it's not everyone. Seems to be the main guys. read more

The security guards for this company act like police. I am a security guard myself and I have never seen such a poorly managed company. Their guards all harass people in the living community I live at and don't do much work at all. The only thing they do is tow cars and hit on women on site when they see them. They are extremely unprofessional and should honestly be replaced by a security company that actually cares about security not harassing the residents. read more

This review is to send our many thanks and gratitude to Andrew with Archon Protection patrolling at the Light House community he went above and beyond to help out with my girlfriends flat tire, he came and assessed the situation and helped us right away with out hesitation change the tire out with the spare, Im so glad to know the Light house community has Archon protection and Andrew really truly being there for the residents. Thank you. read more

Worst community security service ever. Not only were all quarantined, but to go outside to see your car towed without any notice/warning, priceless. These guys are a joke. They're more of a parking enforcement than securing the neighborhood. read more