When I read all of the reviews I thought that this is definitely the guy…read more I don't know what went wrong but on 05/12/23 I left two messages, one on each of his listed phone numbers with no response. I figured, okay it's a Friday so things must be hectic. Over the weekend I saw that he had an online contact form so I filled that out and anxiously waited until noon on Monday with again no response. If he was too booked to do the job, I understand but what I don't understand is not having the courtesy to call to let me know that I should be looking for someone else. I was fortunate to find another company that was prompt, professional, and fairly priced so my issue has now been corrected.

I had Bob come out because my pilot light would not stay lit on my water heater. He was quick and…read moreon time he lit the pilot light checked for carbon and left. This was a $130 bill for less than a half an hour. My pilot light continued to not stay on so I called Bob and asked him if he'd check the thermacouple. He said no need since it lit. I went to the hardware store and bought a new one for $12 installed it less than half an hour in my water heater works fine now. I'm concerned about his thoroughness and his suggestion that I just replaced the water heater.

Arron and Anthony were very respectful of my home and my animals. Fixed my issue promptly, and were…read morevery professional. I will use again if I ever need a plumber.

Somtimes a simple clog in your line turns out to be something way bigger than you originally…read morethought, that could happen.... he was able to get out to my house on the same day which if you know in Billings is a pretty lucky thing to happen. Anyway, water is now flowing as it should. I will highly recommend Drain master and won't waste my time calling anybody else again. Thank you

I used this company 25 years ago and the owner was so good and did a great job. Just had reason to…read morecall them again, and once again, great service and got a new water heater the day we called. They were so good, and polite and we appreciated them so much. I recommend Hertz highly.

We have a new home in the Heights that the plumbing was done by Hertz. I woke up Friday morning to…read morewater in our basement bathroom & immediately called our contractor. He gave me Jason's number & I left a message. I figured with how busy everyone is these days that they would schedule me in. Jason called me back within an hour & told me he would be out to fix the problem. Talk about service, he had Everything done by noon the same day! Thanks for standing behind your work & getting us taken care of so quickly. I will use this company for all my plumbing needs & recommend the to all my friends. John

First of all he answered the phone, gave me an expected time when he could come by and take a look…read more The next day he came by, looked at it and let me know the estimated price. I will update after the work is finished...

If you are looking for a quality plumbing contractor, you've found it! This company is AWESOME. We…read morewere desperate to find a plumbing contractor who would replace our leaking basement shower stall with a bathtub - for under five figures. This company came through for us. I cannot say enough about their value, knowledge, efficiency, and professional, conscientious work ethic. They went way above and beyond on this project. We are SO grateful to them for our beautiful new bathroom. THANK YOU Jeremy and Greg!

Hal came to my house within 30 minutes, checked my pilot wouldn't light, did a quick check and fix…read moreand it worked within about 20 minutes. Said there was no charge. White Heating had said they would charge $130 to drive here and parts and labor was on top of that! G&T are about long term service!

Great service. Quick response time. Friendly and knowledgeable service techs. Very clean install…read moreand work area cleaned up when done. Great discount for Vets.

Williams Plumbing is knowledgeable professional and doesn't add parts on to a surcharge for coming…read more They figure the total cost starting with $0 not $150. They take checks and credit cards at no additional charge. They kept me in the loop all the way and created a solid solution to my problem. They are amazing and came quickly too.

Jason was absolutely phenomenal! Very nice, helpful and reassuring! Definitely a great first…read moreimpression of Williams Plumbing and I will use them for any future plumbing/water needs!

I have had a tough go at things with this company. They charged me over 1,000 the going rate for…read morework done and then refused to be available to explain. No call backs for messages left, no answering the phone. Super frustrating. I sincerely hope I am the only one with this experience.

I've used Rimrock several times. One of the owners, Travis I think, is among the most…read moreknowledgeable, polite, and patient people in the trades I've ever had to work with. I've recommended them to many people and always hear the same good things back. I wouldn't recommend anyone else. There's a reason they keep getting voted best in billings. Update- their apprentice came and helped replace my water heater. Was hear earlier, done quicker than planned, and they actually gave me a bill for less than was discussed. Can't recommend enough.