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    Recommended Reviews - ARC

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    7 years ago

    Fabulous service. Incredible turnaround. Good pricing. Great people!! A+ all the way!!!

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    Delphine W.

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    Thomas Sign & Awning - Sunken Gardens Sign

    Thomas Sign & Awning

    (2 reviews)

    Working with Matt and Thomas Signs was truly a professional experience. We had a very tight…read moretimetable with many corporate specifications, and they made it happen. The signs are high quality and installation was a breeze. They went above and beyond so I highly recommend Thomas Signs. Zirkle Insurance and Allstate

    We hired Thomas Signs to make and install an office building sign for us in Tampa. As soon as we…read moresigned the contract to start work, all customer service walked right out the door with that signature. We were never kept abreast of the status of the sign. All phone messages were returned by our salesman, Tim, via email - never a call back. We were never asked to approve fonts before the sign was actually manufactured. Never told when the installation was going to happen. Never told that the installation actually did happen. (We're not tenants of the office building where the sign was installed.) For a business that's in the business of signs, they didn't even quote us the correct cost of permits (a $275 miscalculation!). The way we discovered the sign was actually installed: we got the invoice in the mail. No "Thank you for your business". No phone call from the company to say, "Hello, your sign is there." When we went up to see the sign, the sign was NOT in the position we wished it to be. And the colors were wrong. No one in the company would take responsibility for any of this. We should have gone with Signs Now. Very disappointed in Thomas Signs. And we will not be using them for our future business.

    ARC - copyshops - Updated May 2026

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