Private cremation service in a comfortable environment. Pleasantly surprised by the cleanliness of…read morethe facility and personal care provided. Cremation Chapel is beautiful.

My experience we very positive, they picked my Mom up from our home with great care and respect,…read morekept me updated on when her cremation remains were ready, quick turn around. The service was professional when I came for pick up. The cost was exactly as quoted No surprises.

Our family had a very upsetting experience with this company during one of the most difficult…read moremoments of our lives. My mother-in-law passed away in the middle of the night while under hospice care. we were told we needed to choose a facility immediately for transport. Our plan was a simple cremation, but we also wanted the opportunity to see her one last time to ensure she was treated with dignity. When we contacted the company, we " no one allows that" which is completely untrue. Other funeral homes later confirmed that viewing prior to cremation is absolutely allowed. we were also told we would be charged $500 just for the pickup. While we were willing to pay, the situation became far more distressing when they refused to release her without her estranged husband's signature-even though they have been separated for over 25 years. The funeral home we ultimately chose even reached out to them several times including at 3:30 Pm because they had not followed through as expected. It felt like our loved one was being held hostage until payment was made, which we paid immediately without hesitation. We were also questioned about whether we were having her cremated still,and why we were choosing another cremation provider, which felt inappropriate and unprofessional given the circumstances. The funeral home we ended up working with has been in business for over 60 years and told us they had never encountered behavior like this. During a time when compassion, professionalism, and respect are critical, this experience was the exact opposite. i would strongly urge others to carefully consider their options.

Great care for a beautiful life gone too soon. Highly recommend this funeral home as their staff…read morewere amazing and caring

You caution if selecting this funeral home. They sent a body to cremation while the family had a…read moreset date for viewing. Unfortunately the family didn't get a viewing because she was cremated prior to that without their knowledge.

On behalf of the family of Kenneth Anderzak, we sincerely appreciate the care, professionalism and…read morecompassion given not only to my husband, but his family and friends.. The staff's attention to detail made a very sad & painful experience easier to handle. Their cost were reasonable and and the attention to request made and follow thru was sincerely appreciated. The beautiful room and lounge was appropriately fitted with seating arrangements enough for our large family. So Thank You Linda Rios-Anderzak

This company used to be a staple in the community, known for being fair in price, professional and…read morehaving a humble atmosphere. Since being bought out by Rollings Pinnacle Funeral services they have went down drastically. Now being known as a company that mis-quotes without integrity, steals items from the deceased, and poor communication with families/customers.. after reading these reviews from grieving families and former employees who have been taken advantage of i'm sure this company will not be around for much longer unfortunately.

I highly recommend Duzak Funeral & Cremation Center if you are looking for Direct Cremation…read moreservices. The care and concern I received after my mother passed was exceptional. Chris and Noah were very professional and thorough. They were available when I had questions and they kept me updated throughout the entire process.

The services Duzak offered were beyond expression…read more Everyone I dealt with at Duzak Funeral Home was extremely kind and professional. Whenever Chris or Nova began a trip, they called to update me on the status--even if the trip didn't directly involve me. For example, when Chris started the pickup at the hospital, I received a call informing me. Once the body was loaded into the vehicle, he called again to confirm. Duzak went above and beyond to accommodate our needs. When we requested a final private viewing at the crematory, they readily agreed without hesitation. They even drove to our home to pick up the clothing and delivered copies of the death certificates they had collected from the county office--without us having to ask. Duzak was transparent about all costs upfront, so we never encountered any surprises. Their fees were very reasonable given the level of service provided.

Fourteen years ago, I used this funeral home for my dad's funeral. There were a series of missteps…read morethat almost kept me from choosing them again. But they did a great job this time with my mom's funeral so I wanted to update my rating. My team of Samantha, Mary and Eric did a great job from start to finish. At my initial meeting with Samantha, I expressed some concerns about what had happened the last time and she assured me that the team would have a seamless approach and they did (especially important as Samantha was going on holiday and the team was changing mid stream). There was none of the pressure this time to upgrade all the choices you are offered in terms of coffins, flowers, etc. There were solutions offered to questions raised on flowers, on how things would be set up and even when they heard my brother and I discussing that mom looked a little pale, they added some blush before her visitation to keep her looking her best. I asked that the obituary be a little more personal and I wrote up some thoughts and they incorporated it into the final piece and it really was well done. I also liked that they took our uploaded pictures from her obituary page and turned them into a video montage that we could show during our luncheon that showcased my mom's life. Each child was also given a stick with it on afterwards to keep the memories. Maybe it went better this time because I was more knowledgeable and knew to look out for the pitfalls. Or maybe they changed their policies. Or maybe it was a combination of the two. But whatever the reason, they delivered on what I needed them to do- be a solutions oriented team so that I could grieve and not have to keep thinking about what I might have missed. Thank you!

Recently visited for a funeral visitation and service…read more There were two areas for guests for the visitation. A couch, and chairs on one corner, a couch by another areas. I ended up standing for over an hour right by the guest sign-in book. The screen across from the large couch scrolled through selected family photos. There was a closet for coats. Another larger room set up with chairs for the scripture readings. The first room upon entry was a big room and conducive for standing, since there wasn't a lot of seating. I was glad I had come during a time with less people. The staff were buzzing around and at some point had to interrupt conversations to round up the siblings ahead of the readings.

Where do I start with Honor Memorial? We used this company on our family's recommendation because…read morethey did a great job. However, this was not our experience at all. Let's start with the fact that it took 3 hours after the original call for them to pick up my father, in the heat. After one person arrived, we still waited for a co-worker from Ann Arbor to arrive, an additional 30 minutes before he was taken into their care. Joe called me around 12 that day to let me know he would call later with information. He never called; in fact, every time Joe said he would call me back, he never did. I called almost every day to get information on what was happening with the body and what paperwork and such we needed to do. Finally, around Wednesday/Thursday, we received the paperwork to have him "taken into their care" and give them the ability to cremate. On Friday, 7/17, I called looking for an update and was told by Joe that he was "confident" my father would be ready on Tuesday. He also said he would call. I honestly did not wait for Joe to call because of his track record with calling me back. When I called on Tuesday afternoon, they did not have my father's death certificates back or his death certificate, and blamed it on the county circuit court. Finally, after much frustration, I called on Wednesday and demanded to know when I could pick up my father. Joe then went on to have a conversation with me about my gaslighting, implying that we had discussed timelines and how much the service cost before. We had in fact never had these conversations; the only time we spoke in length was when he was trying to convince my family that we shouldn't see his body.....which I wonder why?? He went as far as to say it might traumatize us. Finally, my mother and I went to pick up his ashes and death certificates on Wednesday. We then took Thursday to recover mentally and physically, as my mother and I are both disabled. Imagine my surprise when Joe called me multiple times on Friday about a review that my sister-in-law had left. She had apparently left a negative review, and he wanted to talk to me about it. He continued to try to tell me information about my experience that was untrue. In fact, I was so confused about what he was talking about that I put him on speaker, and my immediate family sat in awe. I would not recommend this place at all. If I could leave less than one star, I would. It seems like they are more concerned with being a body factory, picking up way too many people than they can handle, and not keeping families in the loop. Please take your loved one somewhere else; maybe they will be more concerned about their clients and less concerned about their reviews.

I am extremely disappointed with how this funeral home handled the situation involving my baby…read more I signed cremation authorization paperwork as my baby's father, but later, when I was trying to receive some of my baby's ashes, I was told that my authorization had been "disregarded." When I asked about the paperwork, I was also told that my signature was basically only a "courtesy." That was one of the most hurtful parts of this entire experience. I could not understand how I could be asked to sign paperwork involving my own baby's cremation, but then later be told that my signature and authorization essentially did not matter. I also had to go through multiple requests for additional permission, identification, and written authorization before I could receive my baby's ashes. The entire process was confusing, stressful, and emotionally draining at a time when I was already grieving. There were also communication issues, including problems involving email addresses and information being sent back and forth. I repeatedly tried to cooperate and provide whatever was being requested because my only goal was to bring my baby home. I eventually was able to receive my baby's ashes, and I am thankful for that, but I should not have had to go through everything I experienced to get there. I also recently spoke with a manager named Michael about my concerns. Unfortunately, I found him to be rude, dismissive, and lacking compassion toward what I had experienced. This was not a minor customer service issue. This involved my child, my baby's cremation, and my baby's ashes. No grieving parent should ever be told that their signature was only a "courtesy" or that their authorization was "disregarded." Families dealing with the loss of a child deserve compassion, professionalism, clear communication, and respect.

Richter Family - Sherill from Turowski Funeral Home made us feel comfortable and met all of our…read moreneeds after our mother passed. We had a lot of details and she made sure all of our needs were met. It ws a difficult time and the peace and asistance she provided our family was unparallelled. Kudo's Neely Turowski Funeral Home.

Bob and Sheryl at Neely-Turowski in Livonia were wonderful to work with. Our aunts funeral was so…read morespecial. They had us bring things from her home and her pictures and dolls made it feel like her. The Life Story is such a wonderful gift that even people who never met her know her from the story. I think this is our families 8th funeral there. They do a wonderful job. Thank you Bob and Sheryl!

My family was in need of funeral services when my Dad past. Griffin funeral home in canton was…read moreextremely helpful to our family and friends. This was extremely unexpected and they were able to guide us thru step by step

Having previously been involved in the Funeral & Cemetery industry for almost 20 years I have…read moreknowledge of several local funeral homes (even working at another one in town). Sadly my Mother died in a matter of weeks of becoming ill with Covid-19. Once my Mother's death was near I reached out to David Griffin to see what type of arrangements were being held at this strange time, since everything was shut down. David was so comforting to talk with and understanding of our situation (which also included my parents pre-arranging & paying for their funeral ahead of time at a different firm). David assured me he would make every accommodation he could to honor what was done with the other firm. About a week later my mother passed peacefully in her sleep. We called Griffin Funeral Home early in the morning to make arrangements to bring my mother into their care. The person who answered the phone was extremely pleasant and transferred us to Larry Griffin. Larry assured us Mom would be brought into their care within an hour. We made arrangements with Mary Bartlett over the phone later in the day and scheduled a time to come in and finalize things on Monday. Mary was exceedingly kind, compassionate and helpful during our meeting. We scheduled the Funeral for Friday Morning with my mother being buried after. My Mother looked beautiful. The Funeral Home was spotlessly clean and comfortable. The Staff all kind and comforting. Larry Griffin handled our service on Friday and was very personable and professional, David Griffin made a special trip to come by and greet us, Mary Bartlett did an amazing job coordinating the service and details and Barbara in the office helped answer mine and my father's many questions. Everything was handled perfectly and is much appreciated. I could not think of anything more they could have done! Thank You just seems to little for all you did.