Good stuff rooms amenities and location…read more Bad communication can't wait til next time

We heard this was the spot to rent downhill bikes - the hype was justified!…read more The team here gets all your personal stats to adjust the bikes to suit you and your riding style (suspension, reach, and chainstays on the V10) so everything is ready to go when you pick them up. Our bikes were current generation Santa Cruz V10s. They came equipped with Fox 40 & rear coil, SRAM X0 drivetrain, Maven brakes, and Assegai/DHR tires with proper DH casings. The bikes were absolutely dialed and we had a blast riding everything from A-Line to double black tech with them. I've been on rental bikes in the past that were clapped and had soft brakes or wonky derailleurs - that was not the situation here at all. The crew was helpful making some last minute adjustments and locked the bikes up so we could sit down for lunch somewhere. One of the crew (maybe the owner?) also had some great recs for taking our bikes out in Whistler Valley on one of the days we weren't riding the park. We'll be renting from then the next time we visit. Highly recommend!

This review is for a downhill bike rental (NOT ski/snow)…read more Prices are similar to others more or less, but service was exceptional and bike performed great as well. They took the time to adjust sag (every rental place should but not everyone does). They gave me a shock pump to take on the trail, in case I want to adjust more. And when I had a flat they replaced in less than 10 mins, no problem (and no charge). Check in/ check out was easy. As usual with me, I was the first one to rent and the last one to return :) I'll definitely rent from them next time I'm biking in Whistler!

I had my boots punched out after a particularly painful spring day. They were quick, cheap,…read moreknowledgeable, and did a great job. Well done folks. My feet thank you!

**I recommend avoiding this bike shop unless you're prepared to pay for their equipment upgrades.**…read more As a father of two, I rented a Rad eBike to follow my kids around for an afternoon. Before leaving the shop, an employee specifically told me not to sit on the bike while the kickstand was down. I am a licensed US-FAA pilot and maintain all my vehicles and gear to high standards. When given instructions, I follow them carefully. Within the first 30 minutes of riding, I put the bike on its kickstand, and the kickstand immediately broke off. The bike wasn't dropped, crashed, or mishandled. (I did subsequently ride the bike down the popular Valley Trail to Lost Lake, which involves some gravel, but the kickstand broke long before that.) When I returned the bike, I handed the broken kickstand to the staff and explained what happened. After inspecting the bike and confirming there was no other damage, they said nothing about additional charges, and I left. The next day, I received an email with ~$150 in charges on my credit card: $90 for a new kickstand and $50 for labor to install it. This was done without any prior communication. When I spoke with the manager, she claimed she had contacted the bike manufacturer (Rad Bikes), who supposedly told her that the only way the kickstand could break was if the rider sat on the bike with the kickstand deployed. This was incredibly frustrating because it implied that I was lying about how I used the bike. The manager kept repeating that I had signed the waiver and declined their $20 insurance policy. Despite my attempts to explain that the kickstand might have already been weakened by years of use or previous riders, she dismissed my concerns. The kicker was when they sent me a picture of the broken kickstand, which clearly showed significant wear and tear--exactly what you'd expect from years of use and not a single ride. Now, I get to purchase and install a brand new kickstand for their aging bike. Talk about the straw that broke the kickstands back. In short, if you don't want to end up paying to upgrade their used bikes, I strongly suggest renting elsewhere.

My husband and I had two bikes reserved on 7/30 and were looking forward to an incredible day when…read moreI received the devastating call that my father had died unexpectedly. We called the shop immediately and received not one ounce of compassion or sympathy just a reference to the 24 hour cancellation policy. Poor service and a lack of humanity that only added to a horrible day. It doesn't take much to be kind. This place sucks!

Had a great time with our guide Ben, the young kid, lol! Very Knowledgeable about the area and we…read morestopped at some cool points of interest. Ben knows his shit. Something cool I think would be if you guys offered an extra hour or 2 to ride on your own for a fee?

I recently joined a tour with Whistler eBikes and had a great time overall. The highlight was…read moredefinitely our guide -- friendly, engaging, and clearly knowledgeable about the area, which made the ride more enjoyable. The tour itself was well-paced, offering a long, smooth journey through Whistler with plenty of scenic views. It was much more relaxing than I expected, and a really fun way to spend a day outdoors. That said, the bikes themselves could use some updates. They felt old, fairly heavy, and a couple had worn-down tires, which took away from the otherwise smooth ride. Some sections of the trail looped back on themselves, which made the route feel a bit repetitive at times. Overall, though, it was a good experience: beautiful landscapes, a laid-back atmosphere, and a guide who made the tour engaging. With some bike upgrades, this could easily become a five-star experience. Works out to be 150$/person for 2.5 hours. Maybe pricey for most but it is competitive pricing.

everyone there is awesome super nice! everybody there you can see loves biking, and all our real…read moremountain bikers. Super nice sick shock!

Very helpful and accommodating. Everyone was friendly and knowledgeable. Gave me all the…read moreinformation I needed for park tickets as well.

Would highly recommend these guys. Their bikes are good quality. Their rates are reasonable and…read morethey couldn't be any friendlier and helpful. We rented four bikes on the first day. Took them all the way to the train wreck. The second day we rented four electric bikes. Both days we worked mostly with Jack. He went over & beyond to ensure we had everything we needed, helped us on where to go, and adjusted our bikes. Thanks Jack!! You can tell he loves his job and that he really wants you to have the best experience possible for your ride. Ask for Jack but no worries if he's busy or not working because the whole staff is super friendly!!

The staff was great and helpful. One of the best rates for bike rentals in the area for an hourly…read morerate if you don't want an all day rental in the Whistler area. Helmets were included with the rental. It starts at $15/hour for the comfort and recreational bike.. there are options to upgrade depending on what biking activity you want to do. Walks-in were welcome. No wait at all.

10/10 would rent from them again. The staff was all tremendously helpful and friendly. Simon did a…read moregreat job setting me up and making sure I was good to go. I decided to buy inserts and came back a few times to get different boots, to which they were very accommodating. Literally changed my boots every day just to try different styles and they didn't bat an eye or make a big deal about it. Best price for rentals on the mountain.

Super friendly and efficient. Easy to rent skis for those traveling from out of town. We brought…read moreour own boots which made it easier to travel. Nice selection of demo skis too.

Landed in Whistler on Friday and set off to Fanatyk to pick up my new set of skis for my wife and…read moreI. Kobia had already talked to a friend to understand our skiing capabilities so he had skis set aside for us when we arrived. He walked me through his choice and reasoning. Mine an all mountain Volkl Kando 88 with Marker Griffon bindings and my wife Nordica Santa Ana's with Sole Squire bindings The team set to work on mounting and making sure they were tuned before we head out the door as we had a date with the mountain the next morning. We've had them out on the slopes for the last 9 days in various conditions and love them in every way. Perfect on the groomers and found some powder to test them in too. Thanks Kobia and the Fanatyk crew. Heading back today for a boot fitting now that we're settled in. Epic service.

Took my teen for a custom boot fitting and they really do a wonderful job! My daughter is very…read morepicky about her ski boot comfort and we were recommended to try Fanatyk Co. they were very patient with her complaints and got her into a custom heat molded liner and boot she can ski in for many years! I will definitely do business with Fanatyk in the future as we go to Whistler annually and they offer a wonderful service!

I searched around on the internet and found this place to rent bikes for my family a few weeks…read morebefore the Crankworx Festival. I was able to get two adult bikes (S and M) and two kids 24" bikes. The website was easy to use and straight forward. There were no hidden fees and I felt good that the bikes were indeed available. The location was great too as it is located right in the village and happened to be near our hotel. Upon arrival, we gave our name and within a few minutes were on our bikes. They had a guy fit them to us with seat height and gave us 2 locks for the 4 bikes and 4 helmets. They were Norco brand and in good condition. We had an incident where we broke the key in the lock and someone came to our hotel where they were locked to saw off the old lock. They were not too strict on the return time and we enjoyed the bikes very much.

After going to 5 bike places we finally found Giant / Gateway bikes. Ludo set us up with…read morerecreational mountain bikes for me, my 18 year old son and 14 year old daughter. Perfect for Lost Lakes and the terrain! Great French rap music too.

Rented E bikes from their Whistler Village location. Bikes worked great, staff was friendly, easy…read moreexperience and recommend. Allow us to see a few lakes in the creek nearby much more efficiently than walking.

Ever feel like the challenges of life are closing in on you? Sometimes it just feels like it is…read moreonly a matter of time before you succumb to those pressures and demands. It feels not so much a question of if, but when, you'll finally be consumed by them. And then, often by accident, life takes an unexpected turn and you are provided an opportunity to choose to push the eject button (that's been right in front of longer than you realized) and propel yourself into what feels like an alternative universe. A place that allows you to unplug from the breakneck pace of today's society, take a deep breath, and finally linger in the bliss of just being present. No chirping cell phones, no calendar reminders, no bills to receive, no health concerns to ponder, and no need to make plans for the future. An all too brief respite from what emotionally entangles you and seeks to rob you of your peace and your purpose. Without planning it, we fell into such a rabbit hole while floating down the River of Golden Dreams (its actual name). A little rowing (and a lot of just floating) later, we arrived at Green Lake and just allowed the wind to help us drift across glacial waters so green we felt like they can be seen from outer space. We dipped our hands into that water, splashed it around a bit, and pondered just how much time and attention it voluntarily sacrifices to the stresses of today. It whispered its response back to us, "None." So what to do if Green Lake doesn't happen to be in your backyard, and yet an escape is exactly what you need right about now? Good question! We're on this journey right alongside of you, so while we're pursuing our "Green Lake escape", we wish you good fortune in discovering yours! (In keeping with Canadian tradition, we were careful to pack an "Oh Henry!" bar as part of the emergency rations for us and our tour guide Peter.) And that's...Henry's Take. #celebratelife #justbreathe #wetadventures