Checked in yesterday and wasn't sure what to expect...upon arrival the staff was friendly and helpful and spoke English! When we got to the room, it was a tight space but there are other rooms you can rent that are much bigger. We didn't need it but I would recommend a larger room if traveling with a family. The ski rental was seamless and easy. They even give you a locker what heats your ski boots! Sold!! The spa facilities are world class! It gets super busy after 5pm as everyone gets off the hill but still great! The sauna and hammam were hot which we appreciate, there's an ice room and also a pool. The dinner the first night was impressive! Braised lamb fell off the bones and a beautiful salad bar! Great wine selection and liquors! The bar area is great for kids and adults. Overall, I think they've got this placed dialed in...super happy I booked this place! read more