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    Arabolu Bala MD

    1.0 (1 review)

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    12 years ago

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    Texoma Pediatrics

    Texoma Pediatrics

    1.0(2 reviews)
    0.6 mi

    I've never had a doctor talk to me like this before. She dismissed everything I said and talked to…read moreme like I am stupid. She also complained about her staff and how they scheduled her appointments wrong. She didn't listen to my child's issues and talked over me. I won't be back.

    Worst ever! So sense your staff is rude! I will continue to blast your practice all over the place!…read moreI've attempted 3x to make an appointment so sense your staff can't get it through their thick skulls I will send a message! I tried back in December to get my son who is 6 almost 7 months old seen for his ears and a wellness check and I was told the day of his appointment that it had to be in a month in advanced well the receptionist could have explained that to me beforehand which I was reluctantly ok with. Well I call today bc my son has thick yellow discharge coming out of his eyes and red orange ear wax I was trying to get him in asap! Well fist I was put on hold for 5 minutes which wasn't ok so I hung up called again and the receptionist had an attitude so I hung up called again this time I requested to speak with a pediatrician I was treated like some 2nd rate citizen! I was told and I quote " the drs don't talk to people over the phone" I automatically thought what a bunch of crock! I said look my son is sick I need to speak to a dr and get some advice if I can't get him in! The lady over the phone told me well I can get my manager ( wtf what really) I laughed and said no honey your manager can't give medical advice well she proceeds to put her on the phone I tried to explain the situation and the lady state well you had an appointment set up back in December and was canceled I said yeah bc your receptionist canceled it telling me they needed to cancel it bc it had to be a month in advance in the middle of eBay I was saying she rudely interrupted me saying no that didn't happen I said actually yes it did! And all I needed was to get my son seen bc his condition is getting worse so instead of compassion and understanding and being professional about it she told me she wasn't going to allow me to bring my son who is sick to be seen!!! Really I heard so many wonderful things about your practice that I honestly think those people are high on drugs bc the staff is the rudest most unprofessional people ever if I ever spoke like to any clients like that I'd be fired but it's what ever I found a better pediatrician that was more than willing to schedule him in to get seen and to find out he has a bad ear and eye infection! Seriously y'all couldn't even take the time to do that how in the world do you even stay open?!? The attitude and disrespect that I've gotten I can't even begin to describe the amount of anger I have! I'm so irate it's not even funny you people are a nightmare the most absolute worst ever! I will be switching his dr to the dr who was willing to see him and take care of him! I will be spreading the word on how horrible you people are!

    Arabolu Bala MD - physicians - Updated May 2026

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