Great service! Chris Henry is our rep and he is friendly, very efficient, and truly professional!…read more We certainly appreciate his attention to detail! Thanks Alan

I've been an Orkin customer for several years now. I called and scheduled a treatment for ants…read more They were supposed to arrive between 8-10am. At 10am no one had shown up, so I called them and they informed me they had a schedule change at their morning meeting. No one called me. They assured me that they would be at my house this same day at 3pm. Still, no one showed up and no one called me. About a week and a half later, a sales rep called me wanting to conduct an annual inspection. I informed the sales rep of what had previously transpired and he was not aware of the missed appointment. I requested he have his branch manager contact me, if he wanted to save me as a customer and I have still not received a call back to date. Terrible customer service!!! I do not recommend using this company.

I had a major mouse problem before. Since they came out, I have not seen one. They are very clean,…read morevery professional, and gave great recommendations. And they are locally owned and operated which is a huge plus. I have 100% confidence that my pest problem is over!

From the owner: Elite Industry Credentials, Safety, Sensible and Impeccable References now serving the Local…read moreCommunities in Southern Illinois, Termites, Pest (incl. Bed Bugs), Solutions that are effective, cutting edge and safety oriented.

I set up an APPOINTMENT online 5 days in advance. 30 min AFTER my "appointment" time he called to…read moreTALK ABOUT setting up an appointment. No no no no no. APPOINTMENTS are when you will BE AT MY HOUSE!!!!!!! He didn't even know my address. Never again. Do not call these people. They will not show up.

Very friendly people! They do a great job and make sure your satisfied! I give 5 stars!!!!read more