A modern style hotel at the edge of the pedestrian center if Aachen.
On the four star scale: the hotel service was very good and all staff we interacted with were pleasant and professional. The parking was also good, underground and included in our room rate. Breakfast was excellent with many diverse choices. Those with smaller appetites though may wish to skip the 14 euro charge and just get a coffee on the square.
A major disappointment was no air conditioning anywhere. While we understand this is a northern climate, it can and does get quite hot in Germany. Indeed it was 31 C the day we stayed. City areas are noisy with people leaving bars between 12-2 am (we've found this to be true all over Western Europe), and even with ear plugs it can be noisy. Other hotels in Aachen, I e the Novotel , are air conditioned so I think this would also be a good addition. The other weird thing was no ice. The person at the desk gave me a glass and said there are no ice machines anywhere in Germany, something I find difficult to believe.
The internet charge is 5 euro, which is not so bad. But, only one device can be logged in at the same time. A second person logging in to the same room kicks off the first, and one has to re-enter all the information about the room and check out date, etc. Quite annoying, and very fixable I think.
All in all the aquis grana would be ok for a visit in fall or winter, but in summer I'd recommend getting a hotel with a/c of which there are several to choose from in Aachen. read more