Best Excursion Experience - Highly Recommend Castillo Tours!…read more Our day with Castillo Tours was absolutely incredible! Huge shoutout to Captain Tito, Eli, Adrian, Mathew, and Brian--this crew went above and beyond to make our experience unforgettable. From the moment we stepped on the boat, they made sure my family and I were well taken care of. I never had an empty cup, lunch was delicious and on point, and they even took the time to teach guests the basics of snorkeling. You could tell they genuinely cared about making sure everyone was comfortable, safe, and having a great time. The boat was super clean, and the whole vibe was fun, welcoming, and relaxing. I 100% recommend anyone on vacation to try this tour--you won't regret it! And if you can, request this exact crew. I'll definitely be coming back for another round.

Amazing experience! The highlight of our vacation in Puerto Rico. The catamaran was in great shape!…read moreHowever the captain and his crew made the difference, courteous, attentive, hospitable and fun! Every single passenger had a great time! They are great ambassadors of Puerto Rican Hospitality and Castillo Tours quality of service. I highly recommend this experience!

TL:DR Easily one of the most generous diving experiences I've had in years…read more Our boat master Scotty provided us with the most generous food & beverage I've had between dives in ages. Fresh sandwich options, plenty of variety of chips, fresh fruit, ice cold sodas, and water, and a genuinely fun crew made the on boat experience almost as great as the diving! Dive master Ruthie was fantastic she made sure that we saw as much as possible, pointed out plenty of hiding marine life for our amateur photography opportunities, and overall was an attentive dive master for our group. We even had a gentleman drop his personal gear off the boat while loading and she geared back up and went back after already doing 4 dives and she made the 50 foot drop to recover his stuff for him. This crew goes above and beyond for their passengers.

If you're looking for a nice relaxing day on a private island then this may be the trip for you!…read moreThis is a group tour that travels with more than just those you booked with. As long as 15 people are on the tour, they will take you to your Calebra. If less than 15 you stay local! There were well over 15 so we were able to tour Calebra. It was so beautiful! Once you get there, they pick you up on a ferry to take you to the boat . The boat travels for about an hour before getting to a private island and that is where you get the guided snorkeling or diving tour depending on what you selected! My friends and I did the snorkeling. As someone who can't swim (I know I know lol) I had a great time. The tour guides were very informative and helpful for all ages and swim levels. They do provide fruit, cold cut sandwiches and rum punch and when you stop . If you're looking for a "party" boat then this may not be for you. Don't expect lots of liquor and twerking etc it's a family type tour, Some of my friends were a bit disappointed by the price expecting that we'd stop somewhere that had a bar and restaurant but it was just a private island (we're in our high 20s low 30s). So idk I think it depends on your expectations but I was okay with everything and the service was great!

I went to Puerto Rico with four friends earlier this month. We spent the last day of our trip with…read moreRaul from Natural Wonders PR. I have only positive things to say about Raul--he is an amazing person and helped us end our vacation on a lively and memorable note! He also took many photos for us and even joined in on some of them. Raul was on time picking us up in the morning and was very pleasant and professional. Our destinations during the day included the rainforest, a natural waterslide, a delicious food kiosk, the beach and a bio bay tour. Raul has a wealth of knowledge about Puerto Rico and its culture and was very enthusiastic and energetic throughout the tour. It was evident he truly loves what he does. He also has a great sense of pride in his home and its history. While I most definitely enjoyed the delicious food and wonderful sights and experiences, Raul himself left a profound impression on me. He is one of the most genuine, humble and hardworking people I have ever met. He has a terrific sense of humor and was very easy to get along with. After spending a few hours with him, I felt like he was part of our group of friends. At the end of the tour when he was officially "off shift," we invited him to join us at a small neighborhood bar near the condo at which we were staying. After a long day, he could have chosen to decline and go home; instead, we shared a few drinks and stories and lots of laughs. It was a fabulous ending to an epic day!!

My husband and I recently went on a tour to with Natural Wonders to El Yunque, the rain forest, in…read morePuerto Rico. Fifty people from our community went on a cruise together and we used Natural Wonders for an excursion. The tour was excellent. They easily handled a large group. We had Alicia as our tour guide. She was extremely knowledgeable about the rain forest and Puerto Rico in general. We used 2 buses and the 2nd driver was equally as knowledgeable. The tour was punctual, very comfortable conditions and the price was reasonable. I would highly recommend using their services.

Great service! Our guide really knows how to make you feel welcome! They have a vast variety of…read moretours. I would definitely recommend them. Vacation at Puerto Rico sept 2015

From the owner: We specialize in sightseeing tours where you will experience Puerto Rico's culture, traditions,…read morehistory, gastronomy, natural resources and more. By offering many tour options, from historical and hiking tours to coffee plantations and the famous Bio Bay, with daily trips to the only place where you can swim in the bioluminescence, we want you to experience Puerto Rico to the fullest. If you're looking for something specific, such as all-day hikes or drives around the island, contact us with any tour requests you may have and we will be happy to accommodate you. And, for those looking for a more personal experience, we also offer Private Tours. To explore the island, look no further. "Let Me Show You MY Puerto Rico."

Old San Juan is beautiful! The food was amazing, we had no idea what we were getting ourselves…read moreinto! There were four of us, two teenagers and one with food allergies and every place was accommodating. Pablo was very personable, easy to talk to and truly excited to tell you about and have you experience the history and flavors of Puerto Rico. I won't spoil all of his surprises but it was definitely a treat!! I would recommend this tour to everyone!

If you are in the old San Juan area in Puerto Rico you must do this food tour. You're not just…read moregetting great food but also amazing history lessons as you go. Everyone and all food was absolutely great! We had Pablo as our guide who was so fun and friendly. He gave us the whole run down on everything and every place. He has a true talent for what he does. The group was small, there was about 6 of us. I believe groups don't get too large, maybe around 10 people. Which is nice because no one gets lost or unheard. I highly recommend this tour!

**This is a fairly long review - but highly informative!**…read more I booked an El Yunque hike with Pandora a few months ago based on some reviews I had read - and my wife and I are glad that we did! Our driver (and owner of the company) was Eddie. I got a couple of follow up texts and emails from Eddie confirming our pick-up time and a text 20 mins before we were supposed to get picked up...gotta love that follow up! We started out for the hike about 10 mins earlier than expected. We were supplied with water, soda and fruit for the trip. Along the way, we were given a lot of information - current and historical - on the areas we were driving through and the island in general. Once we got there, we watched a video on the rainforest that really tied together the information we had received on the ride in. We then trekked it up the mountain in the van until we hit the trailhead. The hike from the La Mina trail was amazing! So many photo-ops, plus there's a waterfall (wear shoes good for hiking and water of you're going to swim). The trail was mostly down-hill and paved....but it was closed at the waterfall, so the walk back was uphill and a little rough. Don't let that deter you ....We wouldn't have traded the experience for anything! After the hike and more photos on the way down the mountain (which lasted about 90 mins total), Eddie took us over to a local eatery near the airport...the food was great and cheap (even if we got the world's worst waitress! LOL). After lunch, we headed back to the hotel. Eddie asked us what we were getting into the rest of the day, so we told him we were headed to Old San Juan for the afternoon. Eddie offered to give us a ride down there (which we gladly accepted). He allowed us time to go up to our room and change before we left. He picked it's up in his personal car and drive us over...still giving us great information about the island, and also life - advice we will surely cherish. He left us near the docks - and I must say, it was a little sad ending our time with him. It was like being with an Uncle you haven't seen in a while. He really takes care of people, and seems to genuinely enjoy what he does. He puts a lot of hard-work into perfecting his craft as an excursionist and it really shows. I know it has already been said in another review, but we honestly do feel like we have made a friend in Puerto Rico, and will definitely be calling WHEN we come back! Thank you very much for your time today, Eddie...We thoroughly enjoyed it - you made our vacation extremely memorable and special!

Eddie was an excellent tour guide! He did something not many (if any at all) would do, he took us…read moreto the top of El Yunque! It was an incredible experience! My wife and I researched various tours and decided that Eddie was the one because he was willing to do a private tour with just us two to the top of the rainforest and Bacardi Factory. He went out of his way to make sure we had a blast! Our morning started with him picking us up promptly at 8:00AM at our hotel. He had fresh fruits, cold water, great service, and very good conversations. The night before he made sure we had all we needed before booking with him so we were all set as soon as we jumped in the van. He told us all about El Yunque and what we would see, while taking his time driving the crazy streets of Puerto Rico. Once parked, he made sure we stretched and took a few pics of us before starting the hike. We went through the trails taking all the time we needed since it was very muddy and wet. We went all the way to the highest rock and spent a few minutes admiring the view; then we went back down to see Mt Britton. He took a bunch of great pictures of us as we went through the trails and shared them on dropbox when we were done. After El Yunque he took us to Bebo's BBQ in San Juan which was phenomenal (he said it would be)! He then took us to the Bacardi factory and patiently waited for us to take the tour, all this and it was his birthday! We had a full day with him. He showed us interesting areas of San Juan on the way back to the hotel and we couldn't be happier! Eddie is a trusted, funny, respecting, fun, and caring tour guide! So much so that I feel we must contact him next time just to say hi and have a drink even if we do not want to go on any tours. One of the best things about Eddie is that he is VERY flexible with his schedule and he will take you anywhere (that is reasonable of course). I feel he is an excellent guide and companion which is great because Puerto Rico has gotten pretty dangerous over the years and it is best to be with someone who knows the area and the history, even if you just want to be cabbed around the island. We recommend Eddie and Pandora Tours with our eyes closed! We loved our tour!

amazing experience , great staff, soulful experience, support locals, 100x better than a…read moreadventure park. very safe staff and equipment with lots of knowledge one person with us was 55 year old mom and she kicked ass at it, rappelling is great and if you are adventurous just do it!!!!

Saely, Diego, and Javier were knowledgeable and capable guides. This group is a local family in…read moreCaguas who operates an amazing and exciting tour through their beautiful private land. Complete with a home-cooked meal from abuela, this experience is worth your time and money! The hiking, rappelling, and zip lining were moderately challenging, but fine for a family to participate.

Eric was the man, the PR Fun Tours was always the Best of the Best with all of his super awesome…read moreTours all over the island of Puerto Rico!

I had one of the best times on this all day near 12 hour trip with PR Tours! Our tour guide was…read moreCruz. Overall he was very nice and helpful during the tour. We chose to do the El Yunque/BioBay combo tour. First you're picked up directly from the hotel around 9:30 am. They come straight to the lobby. You will be in a rather small shuttle and depending on how large your group is it may get cramped and stuffy in the shuttle vehicle. Lucky for me we had a great group that was a lot of fun. We really bonded in such a short period of time. First stop is El Yunque national rainforest. On the drive to the rainforest you watch a film that previews some of what you will be seeing in person and gives some historical info. Cruz brought us up to the very highest part of the rainforest so that we could hike mostly downward which is a hell of a lot easier and less strenuous. I recommend water shoes for the hike. You will stop at a waterfall and get a chance to swim around which was definitely the highlight of the day! After you leave El Yunque you stop at a strip mall of authentic Puerto Rican food stands. You eat (own expense) for about an hour and then go to a really nice beach for another hour and a half. After that you will be driven to the marina where you will start your kayaking. At this point the BioBay is run by a separate company. So I can't really include them in this review. All I will say is that the BioBay is not what you think it is if you have ever googled pictures of it. That's definitely not what you will be seeing on this tour. After you return from kayaking your original tour guide drops you back off at your hotel. All in all it's an exhaustive 12 hour day but it is an amazing experience and well worth the money!

1000% EXPERIENCE OF A LIFETIME! It was definitely worth waking up early and start the 10 hour day (…read more10 hours because my group was so awesome, literally ). ROSANO and HEXON (sorry if I spelt it wrong) were a team! ROSANO had so much energy, knowledge, jokes, just full of entertainment throughout the journey!! Hexon was the best DJ because we had all types of music the whole time to set the mood literally from the moment they arrive with the shuttle until we return to the meeting spot afterwards. You're really zip lining, repelling, climbing, hiking, sliding, diving, swimming (not a strong swimmer but you MUST know how to swim), just wet, eating in the dark with candles, team support, HUGE SPIDERS, bats, ... I mean... IT WAS AN EXPERIENCE OF A LIFETIME. Really felt like I was living my best life. **You are on your own to make sure you don't fall, slip, drown, or die. They ARE there but not right next to you at all times. So you should have some experiences** Luckily, everyone in my group were amazing and supportive. Definitely made it the best experience ever. Super friendly. Makes a huge difference. Make sure you read everything in the email before you head out to pack the right things. Thank you Rosano and Hexon. HIGHLY RECOMMNED!!!!! MUST DO!!!! 1000% LIFETIME EXPERIENCE. HURRY BEFORE THEY DISCONTINUE THE TOUR.

This property is significantly overpriced for the level of service provided. It is located away…read morefrom the rain forest and we had cold water in our showers. Travelers should be cautious about the cancellation policy. I was informed that cancellations were not allowed within 30 days of the stay. The business practice here is shady and deceiving. During an attempted room upgrade, we encountered issues on Expedia. The owner advised me to cancel first and then rebook the larger room and assured me it is free. Between the cancellation at night and rebooking next morning, I was charged $475. When I requested a refund, the owner initially stated that $50 was deducted as fee by Expedia. However, Expedia later confirmed that no such fee was charged. When I raised this discrepancy, the explanation shifted to unrelated justifications, e.g. they lost another customer because of me, blah blah.

Genuinely the best part of the trip. We've been to PR many times. This tour isn't just for first…read moretimers. We learned SO MUCH history and modern culture. All things that went unnoticed before, now the secrets revealed. From religious spaces, to war, to trees, to water. Amazing. My favorite part was learning what an almond tree is and eating an almond right off of it! As a city girl, I was blown away. Our tour guide was Nes/Nis? Short curly hair. She was SPECTACULAR wow. She knows everything. She's easy to talk to. And she CARES about what she's saying. She is 10 out of 10. Remember to stay hydrated and wear comfortable clothes. Also SPF! This is absolutely a WALKING tour. Totally doable but definitely a workout. I wouldn't book this if you have mobility concerns tbh. Not the tour's fault. Old San Juan overall isn't too accessible. Also be aware that PR has (and has had for a whiiiiile) water issues all over. So pee before you go on the tour because you may not find a working bathroom. I reccomend the Marshall's outside the tour office.

I don't know where to start ! But this tour was…read moreAMAAAAAAZING! I didn't want it to finish that's how much fun I was having . The tour guide took us to all the small corners that local people go to and it was such a nice experience. She was also excellent at giving out historical facts and was nice enough to stop and take pictures of us . Of course tips are welcome so don't skimp out . This was the highlight of our trip to Puerto Rico