Amazing, friendly service!!! Very professional. We HIGHLY recommend their service and we will use…read morethem again in the future if needed.

Showed up on time. Very nice and informative. I had a sewer pipe leak and I needed 3 feet of pvc…read morepipe replaced. He was here for a little over 2 hours. $767.00 ridiculous pricing. Never calling them again.

We love our new Reverse osmosis water system! It gives us comfort and peace of mind knowing that…read morewhat we drink and shower with is free from chemicals. Our rep Simon and installer Chris are very knowledgeable with the system and are always welcoming with our questions and concerns. We just had a new upgraded sink/granite and Simon and Chris arranged to reinstall the system to make sure everything is up and running again. Every time I have any questions these gentlemen always answer the phone promptly. What an exemplary customer service they both provided for us! Puragain is highly recommended.

I will have had my system for over a year next month, and I'm still having limescale buildup and…read morehard water spots. I haven't bothered with getting it addressed because the customer service has been abysmal, and have been struggling to schedule the "annual maintenance" of replacing the filters for the past month. First I took off a Wednesday morning from work, and get told that they have to cancel the appointment for that day and the rest of the week because of some operation transition. Then find out this area's technician doesn't work Mondays so I can't have it serviced on a Monday I happen to be off for PTO. No weekends servicing, which really makes the service hours are 9am-5pm Tuesday to Friday, with the latest appointment for 3pm. And all of this has been going back and forth through text message with the office. Every time I call, goes to voicemail. Even trying to schedule an open availability I have for tomorrow, turns out the technician is out for the rest of the week. Is there only 1 puragain technician for Casselberry, or for all of Orlando? Seems that there should be more than one for this area, and perhaps have more accommodating hours for customers, especially given $6000 for the system and $300 for these filters. There's been little effort to accommodate for my schedule after they cancelled on my appointment. Don't know when I'll get these filters replaced as I'm still waiting to here back for a text message about dates I sent an hour ago.

Love our system. We have had it about 18 months now and are very glad we made the investment!read more

Not returning calls Whole-House Filtration: Salt-free…read moreconditioning systems designed to remove hard minerals, scale, and impurities from every tap. Not true total lime scale

Tom was great straight forward honest quick work. Really appreciate him! Not much more to say.read more

From the owner: No more hard water woes—our systems ensure every wash, every drink is perfection.read more

I belong to those clients that have many questions and could be deemed to be difficult at first…read more But there is a reason for that. Trust should be earned rather than easily given. With that being said, I am confident about giving a high recommendation to Kinetico Water Systems by Basic Technology. Edward and Michael have always been professional, responsible and responsive! Also, the company superbly installed high quality copper (not pvc) pipes that other companies didn't match! All these factors were taken into consideration when we chose Basic Technology along with the price that their competitors couldn't match. Subsequent to the installation, we continue to experience Basic Technology's quality service and prompt response when we've had any questions or just follow-up. I highly recommend Kinetico Water Systems by Basic Technology. I wholeheartedly give them 5 stars!

We recently went ahead and got for our home the K5 water drinking system. So far so good. My kids…read moreare enjoying good quality water.

Highly recommend working with Otter Water for your home filtration needs. Taylor is very…read moreknowledgeable and was able to educate us on our water system and how to maintain it. Otter Water has by far the most competitive pricing around. Look no further!

From the owner: Custom solutions for local water problems. Free water test, Free estimate. Here for you.read more

I used Aquaflow in the past. Had an issue with the company before them. They were great then…read more Well, had issues with my water pressure. After looking up online what it could be, so called them yesterday and today everything is fixed and now even better! It is hard to find a good service company around here. I highly recommend Aquaflow! Professional, fast service and it was less than I thought it would be. So add exceptional value as well. Scott was our service provider today and a really nice man. It is a "well/water" issue, so made sure to use the word "well". Well well!

The best of the best thanks Matt These guys are a pleasure…read moreto deal with for water systems, I will always recommend Matt.

I strongly recommend Andy and New Life Water if you are interested in any type of water…read morepurification. Responsive, professional and affordable, Andy has done a great job with the installation and change in water. He also provided me with no-nonsense feedback and informed me of multiple options and ideas. He tailored the system to what was best for our family. There is a HUGE difference in the water quality, test, and smell. He exceeded our expectations. This is one of the best investments I have made in both my health and my families health. I love my new water!

Do NOT USE this company. Nothing but issues from installation. Didn't contact for over a year to…read morereplace filters, when I reached out he came out and ruined our system. Master bathroom water smells, we had nasty substance in our kitchen filter that he said he was "sending to warehouse" which he never did, and his attitude is the worst I've ever encountered for a group. He responded by calling ME names and refusing to fix what he had broken. I'll be reporting this BS company to the BBB. STAY AWAY AT ALL COSTS.

Quick to reply, came out the same day to repeat a toilet and reconnect a sink after we had new…read morefloors installed. Also fixed a couple leaky faucets. Worth the money for the expertise and speedy response.

Came to repair plumbing cleanout. After a bit of confusion, they fixed PVC pipe and did a great…read morejob. They even went out to a second property and did that job also. They definitely do their best job to keep customers happy. Received lower quotes from other companies, but because they included second job for free (due to a misunderstanding), I would recommend.