First off Mike is a great guy and extremely knowledgeable and it looks great and seems to function…read morelike it should. Unfortunately that's where the good ends. As a 2x disabled combat veteran I had them out for an initial appt. all went well and was suppose to be contacted with an install date. Never happened and I forgot about it. 2 months later came across an old email and sent a message about experience. Apology and appt set. Mike came out did probably 95% and around 6pm had another appt to get to so I said just come back as it was minor stuff, sorta. A few weeks go by and I didn't hear from them. Sent a email about issues and water never getting tested before or after install.... Important to know if you actually need system or additional things to fix issues. The next day I get a email about service plans... lol. I'm thinking WTF... not even finished with job and trying to get more. Sent email with disappointment and frustration with the whole experience. Guess what? I get a call, and all that is said is "that was a system generated email for all new installs".... and appt.for a week from today. No apology for all the actual issues and what can we do to make it right and you happy. It seems this is the way of the world now, pay for product or service and it doesn't matter to company if you get what you paid for or should have gotten. Customer service and making a customer happy and satisfied for what they paid for is long gone.

Mike is great, very honest and transparent about the products he sells. He didn't try to sell me…read moreanything besides what I actually needed, and gave me a master class on why I didn't need to buy everything I was thinking I needed. He could've very well just agreed with me to make more money. It's really rare these days. I definitely recommend him.

Can not recommend these guys more! We are remodeling our bathrooms and they have been top notch,…read moreprofessional, and just a joy to have around. Patrick recommended someone to test our water and give us a water softening system based on results. Ezekiel, Colin, and Clay have just been awesome!

From the owner: Specializing in: - Water Heaters…read more- Building Contractors-Commercial & Industrial - Plumbers - Plumbing Contractors-Commercial & Industrial

While prepare for a freeze this winter, one of the lines at the pressure tank broke. Given the…read moresituation, I thought it may take several days to have someone come out to make repairs. They were ready to come out that afternoon. Communication was excellent and they were able to make the repairs with me off site. Quality of their work far exceeded my expectations and price was very reasonable. I will definitely call them again when service is needed.

If you decide to use this company be prepared for very poor communication and service. The well is…read morefine, but we live out of town, and they seemed to avoid us at all costs. We tried to meet them on site, and they came early and were gone by the time we got there. They never return phone calls, and don't send out invoices in a timely manner. We were supposed to have a walk through on the system once completed, and it never happened, even though we tried to set it up and called to ask about it. The girl in the office is nice and took our name and number, but we never got a call back - about anything.

After signing a contract and paying a deposit, we were told the well would take approximately 30…read moredays. After payment, communication dropped off and I had to repeatedly chase the company for basic information and updates. Only after continued follow-ups did they begin calling weekly; however, Matt still refused to provide any timeline for when drilling would start. He later stated that the 30-day timeframe was only said verbally and was "a wish," not a commitment, despite it being the basis on which we agreed to move forward. The permit was allegedly approved, yet there has been no mobilization, no start date, and no accountability. Accepting a deposit, providing an estimated timeframe, and then dismissing it afterward while refusing to give a schedule is extremely unprofessional. Based on our experience, we would not recommend proceeding without clear, written timelines and firm commitments.

From the owner: At Texas Southern Drilling, we help homeowners, ranchers, and businesses across Southeast Texas…read moregain dependable access to clean water. Our licensed and insured team specializes in water well drilling, pump installation, and long-term service to keep your system running strong. We proudly serve families and landowners throughout Colorado, Austin, Fayette, Fort Bend, Washington, and Wharton Counties, bringing years of local expertise and state-of-the-art drilling equipment to every job. Whether you’re setting up a new well, replacing an older system, or planning for growth on your property, our wells are built to last. From free estimates to complete installation, our focus is always on transparency, quality workmanship, and making the process as straightforward as possible. When you choose Texas Southern Drilling, you’re choosing a team that values honesty, craftsmanship, and reliable service for the long run.

Do not recommend them. We used them when the original owner was still alive to install our well…read moreand got great service, but not the younger ones are running it and will steal your money. And make plenty of excuses even go as far as flat our lie to you.

jeremy & his team did a great job taking care of our plumbing issues , will definitely use…read moreprecision plumbing for our plumbing needs , thanks guys !

After the recent freeze, my mom suffered some pipe damage resulting in NO WATER. I contacted my…read moremom's plumber - wouldn't take her appointment nor place her on the waitlist A local East Bernard friend referred me on Monday to Jeremy Miller of Precision Plumbing who had helped his mom. I texted him Monday with our needs. He responded on Wednesday about 9:00PM they would come out on Friday! Wow! We were super excited - Gabe & Mike arrived - investigated & found the leak! Promptly repaired it and the additional items damaged from the freeze! My mom is super relieved her water is back on & she is back in the comfort of her home. Thanks so much to Jeremy, Gabe & Mike! Very professional, reasonable and friendly. You've gained a New customer in EB!