This store is fairly small compared to other branches of Pets At Home, but they seem to stock…read moreeverything, from pet food to bedding and equipment. They have a small tropical and coldwater fish department at the back of the store. The animals don't appear distressed in any way. It's great fun to go and see the hamsters, rats, guinea pigs and rabbits. My only complaint is about the trolleys - they charge for them, and I don't always have a £1 coin to put in the slot. I would appreciate not having to pay because it's very difficult to carry big bags of sawdust and trays of pet food around. I feel that a trolley is essential in stores like this!

I find this store great - everything is easy to find and it's lovely to visit the animals too,…read morewhilst buying goodies for my pets. I've always found the staff to be polite and friendly too - and if they don't know the answer to a question, they go and find someone who does. The staff here also suggested some remedies (non chemical) to help my dog with his fear of fireworks! They also have a lovely gift section with ideas for animal loving friends. It may not be the cheapest pet store in the city, but it is a good one.

I dont rate this shop at all, far too many products crammed in that it makes the place a mess and…read moreyou cant find anything. Staff dont seem to have any knowledge of animals and the requirements and prefer talking among themselves rather than serving you. The hygine and general husbandry of the animals leaves a lot to be desired, and dont they know that rabbits and guinea pigs should NOT BE CAGED TOGETHER????? Apart from needing a different diet, guinea pigs, especially baby ones, can be very seriously injured by kicks from rabbits, possibly killed. I also must mention that a friend of mine bought a bag of well known dry dog food that was full of maggots. Firstly she was as good as accused of lying, then was given another bag and when she insisted it was checked this too had maggots. The shop seriously needs inspecting. 1 'star' is far too high a rating in my opinion.

Future mother in law loves this place!! Oh, and did I mention she hasn't even got her own pets!!read more

This is one of Bristol's best independent pet shops: a friendly, family-run business with…read moreknowledgeable staff, offering a far less clinical shopping experience than you get at mega stores such as Pets At Home. The prices seem more reasonable than most other independent pet shops I've visited, and there's a far better selection of goods in stock than you might expect. Everything I've bought from Olly's Polly's to date - mainly dog-related bits and bobs including a collar and several squeaky toys - have been of good quality. They sell Burns dog food, too, which isn't always easy to come by. Check the opening hours before you make a special trip here, because they're closed all day Sunday and Monday, and Wednesday afternoons - and then on the other weekdays when they're open, they close for an hour at lunchtime! Oh, and be sure to introduce yourself to the resident parrot (unless you're ornithophobic, of course).

A chirpy cheerful colourful cool pet shop!…read more Olly's Polly's is actually called just 'Pet Shop' but everyone know it by the more jovial name that is printed on the window. From long lasting fish food sticks to cat litter trays you can help your pet feel more a part of your family (and sometimes treat them better than you treat alot of your family!) The staff always have a big beaming smile and it puts to shame the often cold approach that many main stream pet stores seem to adopt.

Sort of a cross between a Cash 'n' Carry and Pets at Home - this is a warehouse with no frills…read more Because of its size and style it can pile high the bigger items for pets - runs, dog cages and beds - with more choice. It also has a good range of the bigger bags of food to save money. They even have a pick 'n' mix of dog biscuits! Dogs are allowed in if they are well behaved, staff are friendly and helpful.

A large multi-purpose pet shop, this is situated in the Kingsway shopping precint just a short…read morestroll off the town centre. It might seem incongruous at first as it is situated in a huge Georgian buolding that once stood in it's own quiet grounds, the essence of graciousness. Now it is redolent with squeaks and chirps and bubbling of water tanks. Set over several floors, there is a good supply of just about anything you might need for domestic pets - food, bedding, cages, toys, treats. It is always fascinating to watch the many different small fish swimming in their tanks, and upstairs on the first floor you can see small rodent type pets for sale - hamsters, mice, guinea-pigs. Small children love to watch the little creatures as they await a good new home. In fact, there is so much packed in that the customer floor space for humans, especially around the main tills, is rather limited and narrow and often involves a bit of a shuffle. The assistants are always very busy and helpful, but for I sometimes wish they could wear more distinctive 'team tops' as I've almost mistakenly asked customers for advice in the past, believing they worked there! All-round though an excellent store for all your domestic animal supplies.

I find this company, based in Frome, offers a great service. They will happily find any product for…read moremy Labradoodle with short notice, and will also deliver to my door when necessary, such as large and heavy stuff which I cannot manage these days.

I didn't even realise this shop existed until I was bought here to pick out my birthday present a…read morefew years ago. No, I wasn't treated to a bag of hay or a chew toy, my present was the furry kind, a hamster to be precise. I was really nervous (the last hamster incident I was involved in ended in blood and being mentally scarred for life) but the owner was absolutely lovely. He was extremely knowledgeable and friendly, giving us a full history of his current stock of hamsters and stressing that he only uses particular breeders. As this goes for all the small animals he sells, this means that customers can rely on healthy, happy and docile animals. As well as the hamster in question, we also bought all the necessary paraphernalia that one needs to take care of it. Once again the owner gave us expert knowledge on what kind of cage we needed and once we got the hamster home I rang this shop up practically every other day for advice and he was nothing but patient. Definitely recommend this place for all your pet needs, particularly if you are looking to buy a healthy, friendly pet.

messaged this shop a question, and unlike other stores, these replied and with 5/10 minutes, even…read morethough its after 9pm. now thats what you call customer care. im well chuffed. many thanks alfie and bella.......

This pet shop is a lovely little find just off the main street in Bradford on Avon, tucked away. It…read moredoesn't really stock the basics for your pet like food, drink and litter etc it is more of a shop for your pets little luxuries in life! They cover most animals such as dogs, cats, guinea pigs etc and each animal has it's own little section. I have 2 cats and they have absolutely lovely items for sale and also the prices are really good. I bought a cat treats tin as well as some treats and the owner is so polite and friendly, enquiring about your pet. If you fancy giving them something special then get down to Fetch.

Fantastic little pet shop. Really high end products and very helpful, friendly staff.read more

Every time I come into Kings Heath Pet Centre I am amazed by the selection and things on offer for…read moremy cats. I had a lot of trouble with my kitten as when he arrived in my home he had fleas. I freaked out and ran down to the pet centre to ask for help on this unpleasant issue. The staff were friendly and did not try to oversell products in an attempt to increase their profit margins. I was sold a spray, a flea comb and a solution to rub into my kitten's skin and fur. Two days later and my kitten is flea free. Thank You Kings Heath Pet Centre. They also have goods for all types of pets and animals, ranging from dogs to your more exotic pets. It is also a great place to bring the kids if you have any. The Cockatoo is one of my main reasons for coming here on un-cat related issues. He/She will quite happily mimic your words if you don't mind looking a little bit silly in front of the other customers. Kings Heath Pet Centre also sells your regular supplies such as litter and food pouches. Their prices are competitive with the larger supermarkets that have the pleasure in buying in vast stock quantities. If you own a pet and live in the vicinity, then Kings Heath Pet Centre is the place for you.

Large pet shop situated on York Road in Kings Heath…read more When I lived in Kings Heath I had a cat and a guinea pig and often visited the Pet Centre. There is a wide range of products for each type of pet, all of my cat and guinea pig needs were well catered for. The staff are friendly and helpful and the prices are reasonable. My main reason for visiting the pet centre was always to see the cute animals, especially the furry little bunny rabbits! *Awww* So cute! There is always a large parrot who occasionally gives people a fright but suddenly squawking or flapping his wings as you go past. Any excuse to go in and I'm there!