Motor on my hot tub was leaking, went to Spa Palace to buy parts. Joe was great at Spa Palace,…read morecouldn't have fix the problem without him. Thanks Joe!!!!!

Bought both a swim spa and a hot tub from them. 5years later we had a leak develop in the swim spa…read more Called and talked with Abraham and set a date to have it looked at. Waited all day and called to find he forgot to put it in the computer? They came the following week and put together a parts list. 2 months later parts came in and scheduled the repair. I'm waiting the morning of the repair and Abraham calls to cancel because it's too cold? He said the temp has to be above 50 degrees for the PVC cement to set. All weather PVC cement will set down to -15 degrees Fahrenheit. I told them to get the right material for the right situation and don't make me waste another day on this, going on 3 months now. The tech does eventually show up, but still uses the wrong cement even after I asked him point blank to use "all weather". Spa's still leaking. Total incompetence. Thanks Abraham

I absolutely love this company! I've used them for years and they never disappoint. They are very…read morefriendly, great at communication, and very trustworthy. What's great is, I can schedule an appointment even if I'm not home and know everything will be taken care of. They don't leave a mess, they are diligent about cleaning up after themselves. When I need my filters changed and more chemicals I just let them know and they order what's needed and bring it with them. If you have a hot tub and need a good service company, I highly recommend Turnbull!

Shane was knowledgeable and efficient on the hot tub repairs. Also, very willing to answer all…read morequestions and explain things to me. Thx again!

First-time Hot Tub owner. With that being said, Colorado Springs Hot Tub made it so easy and…read moresmooth that I highly recommend them to anyone. They answered all of our questions and answered questions we didn't even think about. If you are on the fence about a hot tub, go see them today. Hassle-free and very professional! They'll treat you like family.

We bought a used dimension one spa years ago. It has been a terrific tub. Alley just fixed it so we…read morewill get to use it for a long time. Great company and great service.

At first happy, but then frustrated and aggravated by failure to replace defective pump under…read morewarrantee as promised and sporadic and unreliable communication/broken promises. In October 2023 my circulation pump went out. Tim responded and Shane came and made the repair within a few days. For this I was gratefully. Unfortunately the pump they installed is really noisy. After living with it for a few months, I realized the noise was not normal. In January, Shane came out and Tim/Shane agreed that although it was still technically working, the pump would be replaced under warrantee. Given the cold January weather and the fact that the tub needed to be drained to change the pump, I agreed to wait until warmer weather for Turnbull to make the change. Maybe this was a mistake. On July 1st, I texted Tim and suggested the time was right to replace the pump. Between then and now (9/1/24), I have texted Tim 6 times requesting the warrantee replacement be scheduled/made. On two occasion's Tim has responded (7/9 and 7/27), I was promised the work would be done within a week. Obviously, the promises were not honored and I am still stuck with the defective pump. I have not received a response to my latest request to schedule the work (8/21). My hope that Turnbull will back up its work and honor its commitments is all but lost. If this is the way they treat me, assume they can do it to you also :(.

From the owner: Locally owned and proudly operated business offering fair repair services from Denver to Pueblo!…read morePlease call or text business phone number for service! Equipment upgrades and replacement is our specialty! Let us keep you running smooth and efficiently!

Michael was amazing to deal with. He did a great job for us and even cleaned up someone else's…read moremistakes. Highly recommend him and will use him again in the future. Couldn't ask for a better company to deal with.

Very happy with the service. Competitive price and quality installation. I highly recommend them.read more

Stay away! After having Anthony repair my tub from time to time over 5 years, and always having to…read morebe extremely patient and bite my tongue, this last repair turned into an epic fiasco and could have resulted in damage to my tub. A heater went out in Sept. With the usual sporadic communication, he came to fix it about 6 weeks later. However, he first drained the tub and removed the old heater before discovering he had the wrong part. Why did he have the wrong part? This wasn't the first time. And then he just left it all disconnected and even took my part off the premises. Never mind freezing weather and standing water and no winterization. It took additional weeks to get him to winterize the tub, all the while he kept telling me the part was out of stock. Then he told me he'd get it from another supplier but never did. I decided I'd order it myself but after weeks of asking him for the part number I got nothing but excuses. Finally, I called Jacuzzi and that's when I discovered I could have had this part months ago. It was out of stock at "his" supplier but not at three others.It was now January! I still tried to be as polite as ever to get this done but then I got lip from him and he told me to take a hike. One month after contacting Mountain Blue Spas it was fixed.

I had an extremely poor experience with Spa Doctor (Anthony). Communication is nonexistent and…read morecompletely ineffective. Calls, texts, and voicemails go unanswered, yet payment demands continue, which has already been paid with payment verified. Invoices are incorrect, issues are never explained, and no effort is made to resolve problems. Anthony shows zero accountability or professionalism. The frustration and wasted time are unacceptable. if you value clear communication, accurate billing, and basic customer service, avoid Spa Doctor and take your business elsewhere. DO NOT recommend them to anyone. EVER. Seriously. Save yourself

Dom and his team are excellent at what they do. They consistently deliver above and beyond…read moreexpectation for a reasonable price. They've made owning a pool pretty much hassle-free for us.

Best pool service company in Colorado Springs - takes care of routine cleaning, takes care of small…read moreproblems before they become expensive problems, opens our pool in the spring, closes it in the fall. We love our partnership with Aquatic Paradise.

Yance was great for our hot tub electrical installation. Was very professional and attentive to our…read morerequest. During the quoting process Yance had the best suggestions, and my wife was most impressed with Native. Yance and his colleagues were hard workers and the job exceeded expectations! If you need electrical, and you need it done right, call Native!!!! Thank you for the job well done!!!

From the owner: Native Electrical Contractors provide generator installation services, electrical panel upgrades,…read morehot tub installation & more. Call (719) 329-8385 to learn more about electrical services for your home or business in Colorado Springs, Peyton, Falcon, and surrounding areas.