I visited this aquarium store with the intention of supporting a local business and purchasing some stones for my aquarium setup. Unfortunately, my experience was disappointing due to the owner's unprofessional behavior. Which has happened on multiple occasions now. Honestly we weren't going to return after our last experience thinking maybe he was just having a bad day. We have definitely made at least 6-7 trips to this shop. After asking to open a box of stones, I was told it would just take a moment. However, I was left waiting for over 20 minutes, with no update or sense of urgency -- all for something that should have been a simple request. While both the owner and other clerk waited on three other customers. When the box was finally opened, the owner acted as though I was being difficult and said he could only open the ONE box. Like he was mad that I wanted to choose carefully, which I believe is a reasonable expectation when selecting materials for an aquarium. I mean he is in this business for the love of it correct ? What was most upsetting, though, was hearing the owner speak negatively about me to a staff member -- loudly enough for me my daughter and other customers to hear. Being treated like a nuisance for HIS unprofessionalism !! I have always appreciated the store's variety of products, but customer service matters just as much -- especially in a niche hobby like aquascaping where customers often want to be involved in the selection process. Sadly, I won't be returning, and I hope this feedback encourages the owner to treat future visitors with more respect and patience. Try Nahacky's they have ALWAYS been professional and friendly- never made me feel rushed or like I was bothering anyone. read more

If you need a new aquarium or need service/maintenance on your current aquarium, Aqua Mart is the best choice. Jason maintained my 75G saltwater aquarium for over 15 years and fish stayed healthy without much effort on my part. read more

Aqua Mart - Fish and Corals - Local Fish Stores Near Me - Cocoa, Florida

Been buying fish and RO water from aqua mart for years, never had any issues with their products. Some of the tanks could use a little work but for the most part the fish are well taken care of and healthy. Great selection for both fresh and saltwater. Fish boy is knowledgeable and helpful, he can be straight to the point but that's not a bad thing. Overall good experience and I will continue coming here. read more

My two clown fish are going on a year and a half originally as test subjects to make sure my tank was up to par for saltwater life per recommended by the owner of aqua mart. They are awesome and when I over exposed my tank to light recently and got an algae bloom aqua mark tested my water (for free) and recommended a solution that accommodated my tank and sea creatures specifically . The owner listened and gave his honest advice on what he would do and I really appreciated that. My tank is already much cleaner and clearer just following his advice hours later. Also 1$ per gallon for pre mixed/established salt water is awesome! The girl who got our salt water even asked if we had a particularly style container we wanted to take it home in for our convenience. 10/10. read more

Aqua Mart - Fish - Local Fish Stores Near Me - Cocoa, Florida

See all

Great selection of supplies and pricing. If you need it, Fishboi has it. He has many years in fishkeeping. Super serious atmosphere. A week's paradise. read more

Visited this location for the first time and shop was very clutter and dirty , no prices on the fish tanks and the reason i gave it a 1 was the employee was rude and couldn't be bothered by me asking for different prices on the fish, i had asked which section was non aggressive and he laughed at me and said your kidding right, i asked if it was possible to get something for my tank and he stared at me and said what else do you need , and i said i was asking about getting items for my tank and his response was i already answered you do you need anything else, i explained i did not hear him seeing as though he was on his phone and he walked away from me , very bad 1st impression will not return read more

The guy Jason is very rude, the animals are malnourished dying, sick, over priced, and living in filth, there's no care put into this store just gigantic fish in small tanks or a bunch of small fish in small tanks with minimal filtration, guy is not very knowledgeable nor does he take well to being told other than he believes, just gonna start going to petco in Titusville fish are healthier and people are actually nice, never thought I would rather go to a chain store over a local fish store considering it should be easier to keep your animals healthy when you only specialize in one type but I guess not everyone is capable of taking care of animals. read more

Aqua Mart - Dead fish - Local Fish Stores Near Me - Cocoa, Florida

Jason is a work alcoholic and loves what he does! He is very knowledgeable and willing to help solve problems and advise the less experienced hobbyists. He is the best around! read more

Aqua Mart - Local Fish Stores Near Me - Cocoa, Florida

Very rude, no patience for people to see what they might like. Not a pleasant place to go too, and the Store is very Dirty.

I have just had the most insulting experience I have ever had in a business. I can't understand how this place is so highly rated. Fish boy came out accusing my son of having placed his hands in a tank in a very rude manner in front of the whole family and two other people. I understand if my son did place his hands in a tank, he shouldn't, and I would be the first to discipline him. But as my son (whose hands were dry) started crying, I asked to speak to fish boy. I politely stated that if my son was lying I needed to punish him because we do not accept lying, and fish boy stated that both him and the girl working there witnessed my son. I stated that if my son did, I would like to see the video which he claimed to have. He said he did not need to show me anything, so I explained that I know my son. I do not know him, and if he refused to prove his accusations and slandering of my son, I would have to assume that fish boy must be exaggerating or outright lying. I told him that if he could not prove the accusation, I would never walk into the store again and that I would have to talk to the store via Facebook. My wife has never liked coming to this store because she feels like she is being followed around by the staff, making her feel uncomfortable. It hadn't bothered me in the past, but when you run out of the office to yell at my kid and then refuse to show me why you acted that way, I will refuse to provide you my business. We have been to Nahackey's and mad reefer many times and were never treated like this. Even at petco they love us. My advice to fish boy is to spend more time cleaning the tanks with fish so they are happier and healthier and less time making baseless accusations against future fish keepers. If you had given me proof like I asked, I would have walked my son right back to apologize because that is the right and decent thing to do. There are too many people making baseless accusations in this country today. read more

Aqua Mart - Local Fish Stores Near Me - Cocoa, Florida

If I could mark them a 0 I would I had the same experience not once but twice won't be a 3rd time first time they where rude and any fish I took interest in I was told they would not work in my tank they wouldn't sale us the fish. Fine just like this last time I left went somewhere else this time I went in was going to start a new tank we Zwhere looking my granddaughter who is 16 was pointing at a fish and the owner yelled at her now I was right next to her she was not tapping on the glass she said gm look at this one I said witch one she pointed at it. First don't yell at customer and when I said she was not tapping on the glass she was pointing at them he said I was standing right here. More or less calling me a liar and I'm not again walked out went and spent my money somewhere else.I am in customer service have been all my life and would fire someone who treated a customer that way. read more

great local fish store, owner is very knowledgeabl. no sugar coatin! tells you how it is and the correct way to take on your tanks needs! stop by you don't wanna miss this place read more

Bought a leaky fish tank from Aqua Mart of Saint Johns Florida. Took it back and he filled it with water for five minutes. He said it does not leak. I agreed. I took it home and set it up again on my 93 year old mother's chester drawers and filled it. At 3am she had to get up and empty the three gallon tank as it had flooded her drawers. Don't know how she did it as she can barely walk on knees with no cartilage. Her drawers are ruined as the top is warped and absorbed water. Ok, sure, it is cheap furniture. I took it back today and got a line of why he was not responsible as I had confirmed that it did not leak. I did not ask for compensation but only wanted my money back. Mom no longer wanted a fish tank for Christmas. He said store credit only. I said that was not good enough as Mom no longer wanted a tank. He said it is on that sign by the door and printed on the receipt. This is true. He is legally not bound. Any good businessman will own up to mistakes. The product is bad and caused damage. He will not refund my money let alone take responsibility for damages. His tone was unfriendly and antagonist from the start. Don't buy a tank at Aqua Mart of Port Saint John, Florida! read more

Super duper helpful! My first tank and I already have a fish with some weird belly. Aqua Mart is helping me cure it.

Where do I start the horrible customer service or almost every tank having major issues. From Ick on every fish to 5 dead fish in a 20 gallon tank.... and still try to say they are very knowledgeable.... the Little girl that "runs" the store has the worst attitude when it comes to helping customers as well which didn't make the experience any better. This store was wonderful years ago I hate to see what it's turned into, I would rather drive to Melbourne to get fish or any aquarium supplies. I've seen better tanks at chain pet stores if that says anything.......... read more

Jason is wonderful, very knowledgeable & a great help when trying to decide what is best for your tank! We love doing business with him! read more

Great store. The owner knows what he's talking about. I love buying fish from a hard worker. & it's local so that is another plus. Highly recommend read more

My daughter got a fish tank and was SO EXCITED to get fishy's for her tank. We went to Aqua Mart and found the perfect "Nemo's" for her (that's what she kept saying). About 3 other customers walked in the store separately. EVERY SINGLE CUSTOMER got helped besides us!!! After 20min of standing there like shmucks and not being helped, we walked out crushing our daughter heart because she wasn't getting her Nemo's. HORRIBLE customer service. We went to Pet Supermarket instead and got helped within 30sec. We'll never walk into that beat fish store again. read more

Just completed another monthly service. Great looking tank, thanks Aquamart!! Water change, sand vacuumed, glass scrubbed, filter changed, and best of all, first rate expert advice. read more

My wife, son and I recently moved here and wanted to restart our aquarium because we moved long distance and had to get rid of our fish. We were not greeted or made welcome. The staff were too busy doing chores to deal with customer service. I guess I'll find another store. read more

Way cheaper prices than chain stores, great selection of live stock and products. Guy was friendly at the counter and answered my questions. Netted all my selections quickly and rang my order up so I could be on my way. MUCH rather spend money supporting a local business than a large chain. read more

So thankful we found this store and Jason. We have a large salt water tank....he answers all of our questions and is always right! Such a pleasure to have him in our home to work on our aquarium. Staff in the store are awesome also! read more

Amazing people here. AWESOME store and extremely helpful. I couldn't have asked for a better experience. Oh and also they have some amazing fish selection for Salt and Fresh water. All fish looked amazing very well taken care of. Please stop in and check this place out.!!!!!! read more

I've been a customer of Aqua Mart since their first location on Garden Street in Titusville. Jason is extremely knowledgeable, and doesn't push any product on you; and has actively discouraged me from buying fish that wouldn't do well in my small saltwater reef tank. Every fish or coral I bought there has been in good health and made the transition to my tank without incident. read more

I have been a customer for about 3 years now . Jason moved a salt water tank from our friends house to ours. Honestly when we got the tank we knew nothing about how to take care of it. Jason walked us through everything and answered all of our questions . He comes once a month to service our tank . Aqua mart and Jason are both very honest, caring and trustworthy. I highly recommend them ! read more

Went here to get premixed salt water and got 6 gallons. Spoke with employee and had her check salt water. She stated all salt water was between 1.024-1.025 salinity. Had her check it before we left she sated it was 1.024. Got home did water change for out jelly fish and Jelly fish instantly acted wrong. Checked water and found water at 1.034!!!!!. This killed out jelly fish.. :( I dont have anything to say about the sales BUT BE WEARY ABOUT THE WATER. Side note. If the water inst right i couldn't imagine the fish would be too healthy? read more

Simply the BEST store in town to buy your Aquarium needs. The owner Jason has made himself available for us countless time after hours and in emergency situations. He has always been patient and will walk you through the process when you have problems with your tank. He takes the time to diagnosing the root cause of a problem rather than just suggesting odd ball miracle solvents for $50 each. He will find the best solution for you and your aquarists needs. The team here excels at not emptying your bank account. You really get the feeling they care about the hobby and their products, and not just in it to sell inventory. I would recommend Aqua-mart to anybody looking for clean, disease free items to put in their tank. Thank you for being so awesome! read more

Jason and his staff are very helpful and amazing. They will order whatever fish you want and they will make it happen. Very knowledgeable and great selection. Would not go anywhere else. Never have received a sick or diseased fish from aqua mart! Can't say that about other pet stores! read more

I've had nothing but positive experiences with Aqua Mart. The owner has always taken the time to answer questions about what is my first attempt at a fresh water aquarium. I can recall several occasions in which the staff there actually suggested less expensive fixes than what I was prepared to spend after doing research on line. Diverse inventory of both fresh and salt water. I'd recommend them for sure. read more

The first time I went to this fish store it was slightly off putting, though upon walking in the staff is so informed and they really seemed like they wanted to help me. They've helped me figure out issues I've had with my tanks for years now, I rely on them for every issue I've had and gotten all my fish there with no problems! I don't really understand the bad reviews this place has gotten, probably have only visited once with a closed mind! You can tell they love their store and fish, and really value customer service! I also use them to check my tank water once a month, always willing and helpful! read more

I have Ben a customer for over 15 years. Jason has amazing knowledge and always knows what to do in order to fix a problem. The fish are always healthy and beautiful. I have 2 saltwater aquariums that he does service on every month and they stay beautiful! read more

Aqua Mart has quite a variety in store and in stock. If Jason (Owner) doesn't have it in stock, he WILL order it in for you asap. Always a pleasure stopping by the shop. Sometimes I buy something, sometimes I just look. Either way, Jason is always friendly and happy to help. read more

I enjoy going to Aqua Mart. Jason is so knowledgeable about fish. He will let you know what fish don't get along, what to feed them, Test your tank water, and much more. He does a great job cleaning my tank monthly. I highly recommend Aqua mart for all your fresh or salt water fish needs. He also has the cutest little turtles. Thank you Jason!!!! read more

Best customer service. Extreamly helpful and will clean your own tank as well! Highly recommend! Thanks Jason!

This place is amazing! I have several African cichlid tanks and anytime I need something it's always available here especially when it comes to tanganyikans. I wouldn't go anywhere else to purchase my aquarium needs; the owner is very knowledgeable about fresh and salt water fish, you will not be disappointed thanks again!!!! read more

First visit, pulling in, parking lot looks bad.. walk in... decent display tanks, lots of fish options.. helpful staff.. I like helping small local businesses.. but I asked for two cherry shrimp and one grass shrimp... that's all I wanted, got one cherry shrimp but charged for 3.. no biggie it added 5 dollars to my bill and I walked out without what I asked for... I won't be going back.. the place seemed very dirty also..you never know how large one small customer can become if treated right, if you don't listen to the needs of your customer you will not find that out.. I could go back and make it right but I don't have time for that! Get it right the first time! read more

RUDE, arrogant and condescending. Everything is a pissing contest with this guy. Whatever you do he does it better. Refuses to give good advise (for ick his recommendation was to buy 15 pounds of live rock @ $7/lb, not to medicate the fish @ $8/bottle for medicine--I bought the medicine and the fish is doing fine). Claims he doesn't believe in quarantine tanks yet ALL his fish tanks are treated with copper (ie. a quarantine tank). The store is small and smells like mold. Limited inventory. Koi fish are in tiny cubicles where there isn't even enough room for them to turn around. Will be going to fishy bizness in Merritt Island from now on. read more

Not only do they have the worst customer service ever, the store looks like it could fall down at any given moment, everything is covered in dust at least an inch thick. I ordered a product, waited 3 weeks with no response. Called to check on the arrival of the product and was told the wrong item came in. (Wonder how long it had been sitting there). Was told the original product was reordered and I could wait on it or just take the one they sent. Waited another 3 weeks, called again and was informed it was never reordered. He actually blamed me, saying I should have called back sooner! I really wanted to give my business to a local store owner, guess I'll be going to one of the big stores or buying online. I wonder how this place stays in business. read more

My wife and I travel over an hour to Aqua Mart. We always have great customer service and he always gives you good advice, he has never led us down the wrong path. When I wanted new lights he hooked us up in no time at all, they don't try and sell you something that you don't need in your tank. We love going to Aqua Mart!!! Can't wait till go for our next visit. read more

the wife and I have spent hundreds of dollars in this store. we recently bought two fish one was a fox face having poisonous fins. the young girl bagged both fish in the same bag. after getting the fish home the fox face was the only thing alive. they were closed Monday and I returned Tuesday and explained. I was told if I didn't bring the dead fish they would not replace it. this guy is rude and his store is nasty. there are dried up dead fish between the aquarium tanks. it smells of black mold. read more