I had a water system with Reverse Osmosis system installed about two years ago. From day one the…read morefaucet draining into the drain constantly trickled. They came out to "fix" it and installed an adapter (see photo) in the line. The tech said I need to disconnect the line every once in awhile and clean the hose. I recently called them and was told the charges are $125 just to show up which included 15 minutes of "service" plus $3 for fuel. After that was $22.50 for every 15 minutes plus charge for any parts. They a tech would call me that afternoon or the following day. They've said that same thing in the past when I called them. Never heard from them again. I paid thousands of dollars to have a clean water system. You can see in the pictures the product and service you get if you do business with this company. If Yelp had negative stars, this company would have them.

I had a under the sink water filtration system . Culligan RC EZ-3. The original filter worked fine…read more After 1 year I replaced the filter. The new filter began to leak. Not much, but enough that would cause damage if not detected in time. I found Culligan customer support phone number and made several calls. No answer or the wait time was ridiculous. So I emailed them. A week went by no response. I sent a second email. A week went by no response. I sent a third email and got a question about my address and that they would notify my local distributor. Several more weeks have gone by, No response. My review, Product in its original condition worked fine, easy to install. provided great filtered drinking water in many areas where water may have be contaminated. For this I would have given Culligan filter system a 4 out of 5 stars. Customer service I give 1 out of 5 stars. And to top it off I will have to buy a new filtration system so I didn't save a dime here. Nor will I ever use Culligan services again. Obviously I am not important to them as a customer.

They skipped almost two months of service during the corporate merger and when I called to cancel…read morethey promised to pick up my rented dispenser and four unused bottles of water on four separate occasions. To date it has been several months and I am still waiting. Their service is horrible!!!

First off, the receptionist seems to be confused as to what she is doing there and what you might…read morepossibly be doing there any time you enter this place. It's best to not have any questions because she won't be able to answer them. Or if she can, you'll wait a year to hear the answer. The only positive about this place is that they did the test. Had to call for results after the time window they gave expired (and then some). Then over a month later I received a call from Clear Creek, advising me that my water was contaminated and that they could help to remedy the situation. Perhaps that would have been more valuable when they actually did the test and not over a month later. Hopefully no one is waiting this long to actually fix their water.

do not hire mark at clear creek in christiansburg, va. as a plumber, he is a total disaster who…read moredoes not know his stuff. beware: mark at clear creek he is the only certified rinnai tankless water heater installer in this area. he installed a system for me in 2007 improperly: 1. he told me my propane tanks (the size that he recommended) were not large enough to provide enough gas pressure after he installed the system. 2. a new plumber with expertise in rinnai tankless water heaters just told me: your unit has not been working right for 8 years because the installer (mark at clear creek) used a regulator designed for a bbq grill not a hot water heater. i plan to file a complaint against mark because he is a licensed plumber in virginia who makes elementary mistakes and is dishonest about them afterwards. hire anyone with expertise in rinnai tankless water heaters other than mark. his certificate of expertise from rinnai is not worth the paper it is printed on.