I hardly ever leave reviews online, but I really really do not recommend starting a contract with…read morethis gym. I did everything by the book, cancelled my membership when I was supposed to, but was hit with a 85 Euro fee 1 year after I had cancelled my membership, for a "service fee" for the year, which was not communicated to me as I had moved address after I quit my membership.
I called to explain the situation, and how I received no letters or any form of communication to pay this fee, but I was still happy to pay the original fee of 29,90. But their customer service was absolutely terrible, and are forcing me to pay 85 euros simply for the fact that I changed my address AFTER I had quit my contract and not told them. The contract included my mobile phone number, which hasn't changed for about 10 years, and they did not feel that it was necessary at any point to contact me via phone or any other form of contact. Nor did they mention any extra fees or charges when I went to cancel my contract. They left me thinking that I had paid off everything I needed to, until they played a very sneaky, unfair move to draw even more money from me.
I had quit my contract and had no intention of returning to the gym, paid off all the debts they had told me about initially and so left NOTHING outstanding when I left. Only to be hit with a 85 euro charge more than 1 year after I quit the gym. This is absolutely terrible terrible communication and service from this gym and I highly recommend you pick another gym to start your membership with.