I needed a rather large colony of yellow jackets dealt with last summer and Bee Spider Free was…read morerecommended by my sister in law. They were quick to call me back and came the next day. After 24 hours there were no more bees. Their pricing is a little higher than some but the service provided made the extra cost secondary. Glad to say the little buzzers are not back a year later.

ZERO STARS**Do NOT use*** This has been a full time job trying to get a quote from this business…read more That should have been my first red flag. I confirmed that I would like them to come spray my house and they said they couldn't tell me what day the next week they would come but they could take my credit card information and call me to schedule the next week (second red flag). I waited till Wednesday the next week and ended up having to call them again. She claims I wasn't confirmed for the service and that they couldn't come out for another week. She also stated she never took my credit card information. All false. The owner of the company is clueless and when asked about my credit card information continued to make up lies and then hang up the phone on me. My neighbor was trying to have this company do the same service and the exact same events happened with them. I will not be recommending this company to anyone.

We were so thankful to find Tom from Upstate NY Wildlife Control!…read more Tom is dependable and knowledgeable. He was able to identify the entry points of the squirrels and seal them up and offer additional info regarding trees and shrubs that need to be cut back. Being that we live out of state, that was so helpful! Tom was prompt in getting out to the property and getting the job done. We highly recommend his services! Gail Cipiti

Literally the best! Called for the removal of a bat we found in the basement, he came out literally…read morewithin the hour and got it take care of for us! Took him about 2 minutes and he was in and out! Quickest service ever, kind gentlemen, wonderful service!

Would highly recommend Greg . The only company that actually gets the job done! Keep it up!read more

Greg has an outstanding business and a stellar reputation. Always personal, professional, and…read moreprompt, his expertise and persistence yield great results with problems eradicated. He answers or returns calls in a very timely manner, explains his process, and addresses any questions or concerns. I highly recommend Greg for the exceptional service that he provides and for being a terrific person.

We had Gannon come do pre-season treatment for bees and ants at our house…read more We had yellow jackets build a nest in our soffits over the course of the summer. I think they found a way in that wasn't treated as part of the pre-season preventative treatment. Unfortunately the nest got quite large because we didn't notice quickly and was in a tough to access spot. We contacted Gannon and they sent someone out, at no cost to us, covered by their guarantee. Gannon had to make a few trips to our place to get it under control -- all covered. Big thanks to Gannon for going the extra mile in making sure things were taken care of! I would recommend their service to others.

I prepaid for my bees, wasps and ants service for 2026, as of today they didn't complete the serve…read more cus did not return my calls . How can I get my refund for the service I paid for

Super helpful! Have bees coming in my house non-stop lately and Bob quickly answered the phone,…read moretook a look at the picture I sent, and was able to tell me what to do right away and gave advice to keep it from happening again in the spring! Extremely knowledgeable and helpful and was patient with all my curious questions!

We saw the sign from outside the neighborhood and decided to drive by. Coincidentally Bob had also…read morepulled into his driveway. He greeted us and told us all about his honey, bees, and how it is made. He told us about the colors and the flavor profiles. He was absolutely kind and amazing! Would definitely stop by again.

We called Bob to address a skunk that has made its home on/near our home…read more He took the time to weigh the pros and cons of the options so I could make an informed decision that I felt good about. Bob is not just knowledgeable but clearly enjoys sharing his knowledge. I highly recommend Bob's services!

Very efficient, neat, high quality work at trapping, clean-up, and home-proofing against raccoon…read moreand small wildlife invasions. Bob is a master craftsman and very professional. After getting scammed by another critter service for a full week (who left their traps outside, never attempted to resolve the true problem in our attic, and then without a word, never returned), it was a pleasure to work with someone who is both professional and pleasant. He analyzed our problem carefully during the initial phone call and then within 6 days, had fully resolved our raccoon infestation and the resulting mess. He just didn't return our home to the same condition, but went beyond that to present solutions that made our home better. Highly-recommended.

Having never called a similar type of company, I checked with three... This company was incredibly…read moreprofessional beginning with Ms. Jackie. She was fantastic and able to describe what her company could & would do to eradicate the nest of yellow-jackets& wasps that had taken up residence up inside of my soffit and roof rafters. Jackie quoted me a solid price for full service and did NOT try and upsell my situation. They could have responded as an emergency, but I declined and 1.5 days later Service Tech Josh arrived after calling me and providing an exact time of arrival. When Josh arrived, he was prepared, clean, neat, orderly and with a professional, fully stocked service truck. Josh took time to " listen" to the specifics of my issue and was soon changing into his full suit of armor to fight these pesky yellow-jackets. Josh got up into the areas required without causing ANY damage and destroyed this nest of well over 300-500 yellow jackets. Josh showed no fear and took these pest on a SEAL TEAM 6... When done, Josh cleaned up everything and digitally handled all billing. Please note: billing was 1/2 of what was quoted me for the same work by two other local companies. They also did NOT try to upsell me on a quarterly home visit etc. This company did what they promised at the price I was quoted. In my humble opinion: Critter Ridders is the best at what they do in CNY. Paul Clapper, Syracuse, NY

Mike and Mark are wonderful. I call them every Spring in May to spray my house for bees, wasps,…read moreyellow jackets, etc. This year and every year they search the vents to see if the pests are hiding out there. They found a nest under the cable box this year. Now I am secure for this season. My other neighbors use other companies but they just come and spray. They don't investigate the problems and they spray in the windiest conditions. I never have to worry about Mike and Mark and the weather. They spray when the weather conditions are appropriate. Thanks guys for your outstanding work.

3154310525 That's their working number! I had a very bad spider problem in my home and I'm deadly…read moreafraid of spiders. I called them and they were very nice and quick to respond. They were able to fit me in within the next couple days. They were extremely friendly and very funny. They were quick with spraying around the inside of my house and the outside. They use safe organic products that are safe around kids and animals. After the service was done I never saw another spider. 10/10 service and I would recommend them to ANYONE! They do any kind of bugs including bees. They also do rodents. Very trustworthy brothers! If you have a bug problem give them a call!