Back again today with Eva. She communicates well to make…read moresure that I was completely comfortable. Rooms clean and quiet. Nice vibes all around. Skilled therapist that knows her trade. Best massage I've experienced in a very long time honestly. Will becoming here often. Thank you

My first time at Oud Spa. I had a 90 minutes Swedish massage with Leo today. At first, I was…read morehesitant having a male masseuse and he said, just try and tell me later. He is correct, to try and tell me. During the massage, he asked if the pressure is okay. It is perfect no adjustment needed for pressure. I will return to this place and Leo will be my dedicated masseuse person. The place is clean, clean bathroom, massage room, warm table, clean blanket, peaceful and perfect sound music for massage. The price is very reasonable and affordable. Definitely 5 Stars!! See you again! Thank you!

I love this place so much. I am especially happy with Nancy. She's an incredible therapist and…read morealways gives me the best massage. She has magic hands. The price is super reasonable and they're very clean and everyone is super nice. So happy I found this place. I almost didn't go Because I just felt unsure about getting massages, but this has been a life changer.

New owners lately . Went in for a 90 minute Swedish Massage…read more Lower back sciatica pain. Let front desk know what was needed . Most of the time was spent on my upper back and head and shoulders instead? No time spent on front of legs etc . My main issue is inability to communicate with therapist . She didn't understand any English . Not good enough to repeat the experience unfortunately.

No better place for me. Today it was incredibly quiet inside…read morewhich is a major plus for sure. Had a 90 minute Swedish and it was incredible. Yan is the very best anywhere. I don't go anywhere else. What else can I say. They treat you like family :)

Took my daughter today for her birthday, both our first time visiting Family Massage! I got a…read morepretty okay deal on Groupon which they happily accepted! The massage was great, the hot stones were exceptional! The warming oil plus stones made me jump from the heat lol but I got used to it right away. I was very relaxed the entire time. The rooms were clean and the staff were very friendly. The only thing I didn't care for was after we were done we got to the front, it was about 5 women standing there looking then the cashier held up the " we accept Thank yous" for a tip! I was thinking, I just spent 150.00 and I was going to give you a tip. But how about maybe wait for me to pull out money before eagerly begging!?!?! But I did go to my car to get cash and handed it to her, but I felt pressured to do so.

Johnny was amazing! He worked out all my shoulder tension and really focused on the areas I needed…read moreextra attention. I left feeling like I was on another planet! Thanks so much, Johnny! Great service.

I've been to Holiday Spa before and have always understood what it is -- not a luxury spa, but a…read moreplace that can work when you're just looking for an affordable massage. Because of that, I felt comfortable referring a family member to give it a try a couple of weeks ago. Unfortunately, her experience was disappointing and honestly concerning. While her massage itself was already less than stellar, the situation at the end was what really crossed the line. She tipped her masseuse, Nancy, $10 -- which she felt was appropriate based on the service she received. Instead of accepting it, Nancy became visibly upset and began demanding more money, creating a very uncomfortable and unprofessional scene. My family member tried to calmly explain her reasoning, but Nancy continued to insist, and the situation escalated to the point where additional money was given just to diffuse the confrontation. Tipping should always be based on the quality of service and given voluntarily. It should never be demanded or coerced. That kind of behavior is unacceptable and reflects poorly on the business as a whole. I'm sharing this not to attack, but to highlight an experience that needs attention. No customer should feel pressured or uncomfortable when leaving a business.

She is so gentle and kind , thoughtful about how your body , should look and feel to you , great…read more Atmosphere, very professional , timely and patient. Afterwards I always have amazing results.

So, Amy contacted me and expressed she had never been treated in the manner I treated her; which…read morewas confusing. She stated she would offer to refund me the difference of what I paid her and whatever I thought the massage was worth. I thanked her and named a price. I sent a request for the refunded amount in VenMo. That was 4 days ago. I have not received a refund, nor have I heard from Amy. Instead I received a random message in Yelp from Amy telling me to write as many reviews as I like. This was odd and I flagged the content of the message exchange in Yelp so they can facilitate whatever was occurring between Amy and I. I then copied and pasted my reply to Amy into VenMo, hoping Amy would see it and acknowledge her offer to refund me for part of the cost. I still have not received the refund Amy offered nor have I received any communication from her to clarify what she did intend to communicate or to proceed with a refund she offered. So, at this point I presume she never meant to refund me, like she stated.‍ Approximately an hour after posting this, Amy accused me of harassing her.‍ Proceed with caution if you decide to reserve her services. First and last time for me.

From scheduling my appointment to the end of my 90-minute session, everything was exceptional. I've…read morehad many massages over the past 40 years, and this was truly one of the best. A great massage engages all the senses, and every detail contributed to the experience--from the inviting room and soft lighting to the soothing scent and music. Her understanding of muscles and how the body responds to pressure was evident throughout. She knew how to release tension and gradually work deeper, always using just the right amount of pressure. Her hands were strong and skilled, so she rarely needed to rely on her elbows. The pace was perfect--unhurried and relaxing. I've had massages where the movements felt rushed or the therapist adjusted the pressure only to drift back to their own preference. Here, the pressure stayed consistently right for me. She also struck the perfect balance with conversation, allowing me to relax quietly and feel comfortable throughout. There's a difference between repeating one year of experience 25 times and spending 25 years continually developing your skills. Her work reflects the latter. I couldn't recommend her more highly.

She has no knowledge what so ever in Lymphatic POST OPERATIVE Massage !…read moreBe careful with finding scammers like this ONE!!!!!! Do not recommend for Post Operative !!!! A Big LIE!!! and Pretty Much stole $150 bucks by doing nothing!!!!! Disgusted.........

Updating my review from 11 years ago - still 5 stars! Today I had one of the best massages I've had…read morein a very long time. Summer really knew what she was doing, hitting all the right spots. I feel great now - this was soooo therapeutic! Will definitely be back soon. Thank you so much.

The lady was nice, BUT…read more For the whole hour I felt like I couldn't relax. I felt like I was in a "fight or flight" mode. Survival mode. Felt like at any point, she could hurt me. Pressure was either too soft (non existent) or too hard in the wrong areas (like the bones). I was getting cramps throughout the session because wrong pressure was applied to the wrong areas. She doesn't know where the pressure points were nor try to identify them let alone how the movements should be. And she was clumsy. I didn't like how fast she was going as if she was rushing to get through it. Moving from random areas to random areas. Stretches didn't feel good. Hot stones didn't feel relaxing. When she was massing my neck, she pressed down so hard on my necklaces that my necklaces were scraping my skin. Just rough and clumsy. Massage session should feel smooth and flowing not kinks and awkward. I came out with more pain than when I first came in. 10 mins into the message, I felt like I wanted to tell the front desk to change person. Regret I didn't ask. $60 for the one hour massage and extra $20 for tips. When I left, the front desk lady didn't ask about my experience. Not a smart way to improve customer experience/retention. I would give her my honest answer. Will I return? Probably not. Pretty disappointed.

Staff was really sweet and my husband and I really enjoyed our massages! Can't wait to go back!!read more

I called to get a massage, we discussed time. I got there she asked how long of a massage I would…read morelike , since first time there I decided 45 min. They hv you pay upfront .. no problem. I'm about 20 min in feeling great, the manager comes in disrupting my massage, speaking to the lady doing my massage in another language. Next thing I know my massage lady tells me I'm only getting a half hour because there scheduled her another massage. Very disappointed. Very unprofessional, would not recommend to anymore unfortunately. Update~ I called and told them how unhappy I was about the situation, they refunded me my payment. The massage was nice, just make if you try them.. to tell them you want a uninterrupted session. ( not that we should have to)

Been going here for awhile now and by far it's the best in the Bay Area. From the start, the…read moreamenities, decor, facility and staff are all 5 's. Gotta give a big shout out to the best massage therapist Michelle. After just a couple visits with her, she knew exactly what I needed and always recommends to-do's in between visits. She thorough and gets the job done. Thanx Michelle!!! If you're looking for that one place that goes the extra mile it's Sawa, you won't be disappointed.

Definitely one of the best vibes you can get in honestly the whole East Bay. The massage was cool,…read morealthough I'd probably try someone else next time. My biggest issue is the no same-day booking policy. I was told over the phone that even when they have openings, they don't allow same-day appointments because people sometimes don't show up. That honestly makes no sense to me because the spot is already sitting open. I probably would've been here 10 times by now if they allowed same-day bookings, but I've only been twice because of it. For me, a spa day is usually more of a spur-of-the-moment thing than something I plan days in advance. That being said, the atmosphere is good enough that I'll absolutely come back whenever I can actually plan ahead. To each their own!

She's intuitive and knows her stuff! I didn't have to tell her anything, she just knows.read more

I had a prenatal massage with Melissa and I feel absolutely amazing! Being 30 weeks pregnant, my…read morebody has been feeling worn out, fatigued and sleep hasn't been comfortable or come very easy. As soon as I laid on her table, I was warm and comfortable. She worked out so many knots and tired areas. She even identified a few very tight areas that I wasn't even aware had been bothering me. She was not afraid to get in there as deep and firm as she could and I feel so relaxed and loose! I have a feeling I'm going to sleep amazing tonight and can't wait to go back in a few weeks!