I brought my laptop to be looked at to be determined, if it's worth it even fixing it or replace it…read moreentirely. The technician David gave me his honest opinion of the pros and cons not at any charge. After concerting with him, I decided to go with rapair. While laptop being in the shop, he called me a few times to provide me the status of the repair as some complication with parts has come up. However, the laptop was fixed and now working as new. Cybertools of Puyallup has provided an outstanding customer service and 100% satisfaction. I will definitely come back, if any repairs will be demanded in the future.

From the owner: We provide IT Support Services, Cloud Computing Solutions, and Data Backup for businesses of all…read moresizes.

Mr. Glenn was prompt to arrive. Was kind enough to listen to the entire story to understand the…read moreissues. Attended to the details to protect evidence. Reset all the necessary equipment to ensure that it would operate safely and securely. This was all done quickly, patiently, and with clear explanations. This senior that has limited understanding of technology. we are so thankful for this kind attentive, and thorough service.

I, along with family and friends , have hired and retained My Computer Consulting, LLC, as our…read morecomputer expert in problem solving, fixing, repairing, purchasing new products and installing new programs and apps. Mark has been prompt and has done most of the work at our home on evenings and weekends depending on our schedule. I have found Mark to be honest and true to his word and has completed all repairs and installations in a timely matter. I would not hesitate to call him at any time and will continue our relationship with his company and recommend him to any one with any computer issues. Joe Alongi

Royce and his crew are amazing. Last weekend, my business email was HACKED! This occurred before I…read morewas going to start an email ad campaign for my new services. Everything associated with my business was associated with that email address. It would have cost thousands of dollars and many labor hours to make a change. Royce knew exactly what to do and handled it completely allowing me to move forward with confidence. I highly recommend his services. Dave - Business Owner

Royce is the best in the business! He will help you get your tech stuff (that's the official term)…read moreorganized and dialed in so it is serving your needs AND in this world of e-security will make sure your system is protected! I HIGHLY recommend Royce!

Mike came out yesterday afternoon to help me with my cell phone. I couldn't be happier with the…read moreresults.And my cat jasper really likes him too And for an animal lover like me, that means a lot. I'm going to need to replace my computer soon. And Mike will be my consult for sure.

Mike migrated two PCs for us, in our home, one of which was Windows 7 to Windows 11. I wasn't shy…read moreabout my total skepticism of his process, and Mike was reassuring within reason. He did both machines in less than a day and the transfer of programs was altogether seamless. I still am amazed at how smoothly it all went, and how my entire system copied over to the new machine with all the same context menus, file paths, and personal configurations like customized toolbars and procedures. This would have taken an eternity to do all from scratch by myself. The old components included a hard drive that failed, and Mike was able to recover and transfer the data to a new modern SSD. During another visit, Mike set up a new wireless mesh network for not just our house but our whole property. It was a massive improvement in network performance. We can even connect from our boat! Again, Mike saved us a ton of time and a lot of headaches. He did the setup and tweaking in one hour. He does not dally or pad his visits, and makes himself available for questions and followup, without ever acting impatient or put upon. His scheduler Bev is also very easy to reach and even returns calls and email messages after hours. I could have wound up with any computer tech but was completely lucky to get Mike Cole on the first try. I highly recommend Cole Computer Services and wouldn't think of hiring another company. (Mike, you are not allowed to move away!)

Nate was a great communicator from the start. He offered lots of useful insights even before he…read morearrived. Mounting a Samsung 65 inch Frame TV on a brick wall above a wood stove is not an easy task. The install went smoothly and for a reasonable price. Try him first if you need help.

Excellent! Was able to come same day and super quick, efficient and knowledgeable. Definitely…read morerecommend

This outfit is incompetent, dishonest, and arrogant. Despite four attempts, owner Darren Lin was…read moreunable to restore Microsoft Outlook to baseline functionality on my desktop computer in Bellevue WA. He assured me that expensive equipment purchases and data transfers would solve the problems, but they didn't. In fact, he caused new impediments and important emails were permanently lost. He attempted to charge for more time than he actually worked and didn't provide invoices. A+ Computer Tech refused to respond to inquiries from the Better Business Bureau, who grade this company an abysmal C+ https://www.bbb.org/us/wa/bellevue/profile/computer-repair/a-plus-computer-tech-inc-1296-22215329 [1/12/26]. I was forced to go to King County small claims court, where I was awarded a refund of over $700.

They are amazing. I've been going there for years and have usually had good results. There have…read morebeen a few stumbles here and there, but my issues have always been resolved.

I have gone to owner Brian's shop for years and will continue to and gladly share my tip that he is…read morean amazing computer repair man and runs an honest shop. I so appreciate his friendly greetings and his warm manner, very easy to talk to him. Having a trustworthy computer tech man is key in this age, I think. Absolutely 5 star service! Kristin Neufeld, Fircrest WA

I have received service from "Brian" numerous times. It seems like it is always an emergency for…read moreme. Brian has the expertise to correct the problem, usually very quickly. I trust him; he is very knowledgeable. I have remote in-service, where I can call in. If he is available during my call, Brian will remote into my computer with my permission. He fixes the problem and can answer my questions while remoted in. I appreciate that service. I have recommended several friends who use on-site Express.