The repair was on time and quick. The person on the phone was rude and sounded she was bothered…read morewhen they had to come back within 24 hours.

They came out for a warranty repair. They capped off water lines, said they would come back to…read morerepair when approved. I paid them the money, never once heard back from them. Heard from the warranty place that it was approved and asked if this company came back to repair. This place did not return call, did not return to repair as stated, did not refund money PAID TO THEM FOR THE REPAIRS THEY DID NOT COMPLETE AND THEY HAD THE OPPORTUNITY. DO NOT TRUST THIS COMPANY. Office staff was very rude, the gentleman that came out was nice and professional but did not return to repair issue which I do not feel was on him rather the office staff he reports to that failed to provide the customer service and ensure our repair was completed as PAID FOR.

Don't take the appointment time seriously. I made two appointments with four hour blocks. Both…read moretimes, I wasted a day staying home for nothing! The first time was understandable, because a technician failed to show up for work. The problem was that they didn't bother to call to let us know, so that we would not be stuck at home waiting for an appointment they had no intention of keeping. The second time, however, was unbelievable. I mentioned to the technician that I wished they had told me they were running late, so I could plan accordingly. The technician did not like that--his response was simply "Do you want to fix it or not?" I responded "Of course I do you not understand my point? Incredibly, that irritated him because his only response was" I'm out of here." Then he left! That is way beyond poor customer service. He must have some sort of mental issues.

On time and professional quality service and great value and came early to meet your needsread more

Very nice people. Some of the technicians are great and some don't seem to know what is going on…read morewith the appliance. Prices are reasonable.

We made an appointment to have our refrigerator fixed. (We did not get to choose our time - it was…read morewhen they were in the area). He arrived 45 minutes after we were told he was in the way and would be there in less than 20 minutes. He didn't even stay long enough to find out what was wrong. He just said well it could be this or it could be that. Then charged us $107. I would never use them or recommend to anyone.

Do not go here. The owner says she is Christian. What does that matter when they treat you like…read morecrap. I then called in to speak with the owner and realized she was the one that stated I needed to go with the original servicer of my refrigerator. She didn't ask why I had them out or what happened with Jerry's appliance repair. It was conveinence because I work 55+ hours per week and they happen to fit that window. I told her that she needs to ask more questions before turning away business. She didn't seem to care. I have been in the appliance and electronics business for 16 years. Do not go here. Fyi this is the first time I have ever rated a company. That is how bad this business is.

A-A Appliance fixed my refrigerator but the water line broke after pushing the refrigerator back in…read moreits place. Water leaked for 3 days turned into an insurance claim for me, about $10-12k in damages. Hardwood floor, baseboard, drywall and all ruined and some cabinet damage. Even though I have a case to put the burden all on him, after multiple attempts asking Terry to just pay half of my deductible and not involve his insurance, he never responded to me. I will update this and hope to say he stepped up and did the right thing but currently I would not recommend them. Owning up to all the possible things that could go wrong when repairing other people's things is counting the cost of having and running an honest business. Update: I did hear back from Terry and we are still negotiating how to settle this between us. Unfortunately the original fix to the refrigerator is not fixed. He offered to refund me what I paid. This is doing the right thing and a step in the right direction to share my deductible expenses. An update on the kitchen fix too. Phase 1 water mitigation was $5,000. Phase 2 repairs to the kitchen is $18,000. 5/22 Update: I haven't gotten the $375 back from the fix that didn't work for my repair. Terry told me 8 days ago he would refund me but I still don't have my money back. I really wish all this could've been worked out between us and my comments here would've reflected a better experience. After research and the simple facts of exactly what happened there is overwhelming evidence of his liability and how this will end up. It's unfortunate because a lot of this could've been avoided.

Amazing repair. Fixed our washer in 30 mins. We use AAA Appliance all the time. Cost was very…read morereasonable.

Corey and his team were great. They responded quickly and saw to our call even though it was the…read moreend of day Friday. They quickly repaired the dryer and, in concern for our safety said we should not run it u til someone cleaned out the vent. His concern for our safety was comforting. They were efficient and did a nice job of making sure the space was clean when they were done!

Best in the business very professional on time and reasonable pricing they was in and out and fixed…read moreeverything that was goin on with the appliances that we were having issues with.

We have used Turner Appliance to maintain and repair an old Viking gas range that is probably past…read moreits prime, but very expensive to replace. There are very few companies that will service an old range. Steve, the technician, has been very skilled, courteous and knowledgeable. Turner has kept our range running and provided good service at a fair price. Recommended.

I have only good things to say about Turner technician who serviced my 4.5 year old Electrolux…read moredryer, rather, my complaint is about the OUTRAGEOUS markup on the parts that were installed--about 244% on a heating element and 310% on a heat sensor. (It was about 2.5 weeks before I had a working dryer.) After paying a $95 diagnostic fee and a $120 labor fee, for about 30 minutes of work, this seems like pure greed to me. Next time, I will be looking for a smaller repair company with presumably less greed and lower overhead.

My Whirlpool dishwasher stopped working. It's funny.....You never know how much you rely on it…read moreuntil it stops working. I called Capitan Appliance after reading the great reviews left by other customers. Joe was the technician that responded and within a very short time my dishwasher was fixed. Joe was my hero that day. The repair cost was much less than replacing a $1,000 appliance. I really appreciate it when I get great service and I highly recommend you give them a try. I will definitely call Capitan Appliance for all my appliance repair issues.

Wonderful experience! Our microwave (an expensive GE profile) stopped heating. Joe from Capitan…read moremade it out the next day to diagnose. While we needed to order the parts, he came back and put them in. I would have loved it if the diagnostic fee was put toward the total fee like other companies do, but it wasn't a deal breaker. We needed a working unit and the turn around time, communication and made this worth it to us. We will definitely use Capitan again if we have issues with any of our appliances.