Highly competent friendly service. Time was taken to explain options in an understandable way.read more

I called them to fix my Samsung dryer. When I scheduled the appointment I told them it wasn't…read moreheating up. After gathering all the information they could we set up an appointment. What impressed me most was that the tech had the part with him fast and easy no second visit needed. I had a great experience.

We were extremely pleased with their service. Our ice maker had gone out in the refrigerator…read more They were here two days after our call. The repairman was on time and professional. We highly recommend them!

I needed a repair done on my dryer. I called Big Sky Appliance because of the positive reviews on…read moreYelp. He was able to come within 24 hours of making the call, arrived exactly when he said he would. He was polite, professional and quick. He made my needed repairs and was very reasonable with his charges. I would 100% recommend him to anyone and will be using him again!!

He has repaired several appliances for me. He is always punctual and professional. Best of all, my…read moreappliances are fixed for a reasonable price

Absolutely recommend! Keith was responsive, timely and helpful. Easy to work with and professional.read more

Kindness, self-sacrifice, and unparalleled customer service!!! Randall is the next evolution of the…read more"customer 1st" concept of business. I would need to take two pages to fill you in on how far and beyond his efforts were for me and my families needs, but for this little blurb, I will simply tell you that if you choose to go to anyone else other than Randall and Revive Appliance Repair, you do so at your own risk. Randall....thank you for being there in a time when my family needed help the most! God Bless! Dan Hansen

Absolutely will spread the word on this company..response..work ..and professionalism is unmatched…read more!!!I rate Randall A+++++

I was in need of a replacement burner for my stovetop. Hard to find sometimes and I had bought the…read morewrong adapter type in town. They were able to look up from the numbers on stove and order a replacement! Only took 2-3 days to come in, and Viola!! My stove works again.

Don't do business with these guys! I bought a used washer off of CL and decided to have it looked…read moreat because the machine vibrated a little more than usual during the spin cycle and the washer tub tilted slightly to one side. Even though I am a woman, I have experience making small appliance repairs, but in this instance, I thought it would be best to have an "expert" take a look this time. When I first brought the washer in to REC, the repairman advised me the front washer's legs and clutch needed to be replaced and one of the plastic skid plates had fallen/worn off. And since the machine was a bit dirty inside the tub (calcium deposits and laundry soap scum), he said he would clean it all up too! He quoted me $50/for looking at it, $50/for a clutch, $45/labor and no charge for the skid plate and cleaning; for a total of $145. Two days later I received a call from a second REC repairman stating he was taking over the job and wanted to know what I needed done to the machine. I went over repairman #1's recommendations with him, but also let him know I really didn't think the clutch was bad. He agreed, and said he would make sure there weren't other issues causing the vibration. Four days later I drove over to pick up the washer. The manager informed me there was a third repairman working on my machine and that it wasn't ready to be picked up. I didn't think much of it and said to call me when it was ready. As I started to leave, the third repairman appeared and said the machine was fixed and ready to go. He said the only repair needed was the skid plate replacement. He charged me $50 for looking at it, $45/labor, and $20/for the skid plate; totaling $115. After paying, I questioned repairman #3 about the vibration and why he didn't replace the legs, he stated emphatically:"All machines with agitators vibrate and there's nothing you can do about it!"..."and we don't have any replacement legs." What the what? An appliance repair shop that doesn't carry common parts??? In response to his arrogance, I stated "the machine vibrated much more than normal; like it shook the entire house." Impatiently, he retorted; "listen, these types of machines vibrate and there's nothin' you can do about it!" Then, I asked if he at least had a spare leg pin for the front leg since it was missing. He looked around the shop, but couldn't locate one. Instead he improvised and inserted a cotter pin and said that should do it. When I questioned him about the safety and longevity of using a cotter pin, he became frustrated and looked at me like I was some dumb women who didn't know what she was talking about. Then I asked if he cleaned the inside of the machine. He said, "ya, of course I did"..but he was untruthful because the filth was visible. As you can guess, I felt cheated and insulted. After loading the machine, I quickly made my exit...NEVER to return. FYI the skid plates are actually called washer base pads or wear pads, which Sears sells for $14 for a set of three and the legs cost $5.00 for a set of two; including the pins. Update: I forgot to add they lost the washing machine fill hoses and didn't offer to replace.

I have been taking my machines into him for quite awhile. They work afterward but this is after…read morebeing sent out of there feeling like a peasant for not owning one of their more expensive machines. To be clear, I have inherited 3 machines from a grandmother, grandmother-in-law and my own mom. Have purchased a basic Singer, Heavy Duty Singer and my husband bought me a machine when my mom's was giving me issues. Another machine is about as welcome as a hole in the head. And my mom's is a work horse with loads of accessories. She just busts needles like no tomorrow. This is your offering to the Sears monster to sew what silly frock you seem to think you want. ;)

From the owner: Sewing Center West is a sewing machine dealer and repair shop located in Billings, Montana. We…read moreoffer both new and used machines. We are a locally owned & operated shop, and have been in business for over 50 years. Our knowledgeable staff will assist you with all your sewing needs. Authorized dealers for Pfaff, Babylock, Janome, Artisan (industrial machine). Come in today for a free estimate!

I called Larry to come and fix a toilet that the in the tank parts were not working. He put a whole…read morenew parts in and my toilet now flushes good and water doesn't run. It even saves water. He did this job with professinalism and gave lots of advice and tips. He is the man to call to see if he can fix your appliances. He is Excellent and fast!! I reccomend him all the time.

Excellent appliance location, but best of all is the staff who are honest and genuinely helpful!…read moreThey assisted me with superb advice and options - including an option that worked for me, but did not result in a sale for them. Such trust is rare, and should be applauded. I would take their advice and guidance, and feel confident about any appliance purchase or service.

This company was terrible to work with. The service repair individual was not real clean clothing…read morewise, did not have any covid 19 protection, ie face mask, protective shoe coverings, etc. The office manager, Tom, was extremely rude, disrespectful, and condescending. Went so far as to call my mother a liar. I would never work with this company again.

Randy himself made two trips out to repair a leak in dishwasher and billed for both trips…read more Dishwasher still leaking...