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    Appliance Service Experts

    2.0 (1 review)

    Services - Appliance Service Experts

    Appliance repair

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    2 years ago

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    J&J Electric and Appliances Repair

    J&J Electric and Appliances Repair

    (12 reviews)

    I hired this company to fix my washer and their technician shows exactly on time…read moreHe diagnosed the problem and told me about it and fix it in less than one hour He charge me very reasonable price for the time and the part I really appreciate their work and support small business owners Great job

    I called J&J because of all the 5 star reviews - and was unfortunately taken advantage of. I…read moredescribed the problem to Mike before he came. I sent him text messages and pictures of the washer so there was no confusion. I told him that I've already diagnosed it myself and there was faulty wiring at the back. He called me back and said it was no problem and that he could fix it. He showed up, spent a few minutes pretending he was doing something at the control board, and then confirmed the same diagnosis, then told me to call an electrician and tried to charge me $90 just for that. When I reminded him that the whole reason I hired him was because I thought he was an electrician and he told me he could fix it, he suddenly offered to complete the job -- for $260+tax ($300 total). He spent a few minutes at the back of the washer with some OxGuard and a pair of pliers. When I asked him what he actually did (multiple times), he refused to explain and continue to say he's been in the business for 40 years. For $300, I expect some explanation. After he left the washer got stuck on "wash" mode that was never there before. Called him back and he called it a 'completely separate issue' (meaning he was going to charge me if he came back). I went in myself and found a yellow wire disconnected from the control board right where he was playing around earlier. Ended up diagnosing and fixing his mistake on my own. $300 for OxiGuard and pliers, a new problem created, and zero accountability. Posting this as a warning to others. Save your money and call someone else!

    Appliance Service Experts - homeappliancerepair - Updated May 2026

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