Rafael arrived prompt and diagnosed problem and obtained part quickly. Communication great and…read morerepair completed quickly and neatly

Rafael saved my Thanksgiving dinner. I discovered on a Sunday, while browning breadcrumbs for my…read morestuffing, that my oven temperature was not correct. I looked on the Internet and found Appliance USA Pro. I was able to book an appointment for Monday morning to have my stove repaired. Rafael showed up on time Monday morning, diagnosed the problem, and came back today to make the repair. Rafael showed up on time Monday morning, diagnosed the problem, and came back today to make the repair. Working with Appliance USA Pro was a good experience from start to finish. I was happily surprised by the quality of the service we received.

Mike has been a great resource for us and has proven to be extremely responsive to anyone who we've…read morereferred to him. He told us that early in his career he counseled his clients to never purchase extended warranties because appliances were well made and surely wouldn't fail during the warranty period. Now, many years later he counsels clients to always purchase the warranties. Most manufacturing is no longer by American companies and the workmanship is not what it used to be. Call Mike at 407-782-7605

Mike is wonderful to work with - honest and helpful. Used him for years and always been happyread more

Manny was polite, professional and extremely helpful. I was lucky to get a last minute appointment…read moreto fix my fridge which died overnight. His quick response and knowledgeable understanding saved a lot of food.

I sent out a message this morning and Emmanuel sent me a message and said he would be available…read morebetween 6pm-10pm. He arrived just before 6:30pm. Diagnosed the problem w/our Dryer within 20min & let us know we needed a new Thermostat & Heating Element. He finished the work in less than 30min and our Dryer is running Great! Emmanuel was Extremely Nice, Very Knowledgeable, and I would Highly Recommend Sanon! Thank you Emmanuel!

I had a problem with my refrigerator and dishwasher. The gentleman told me when he would be here…read moreand was on time. He opened up my refrigerator and freezer and zip/zap and the freezer was fix. He told me the dishwasher was not the problem but it was the disposal. He would be back the next day with a new disposal. It didn't take him half hour and everything works perfectly. I will ask for some Business cards and started handing them out to neighbors. Yes I w never go to anyone else. B

My old dryer has a good 10 years of use, and it was not drying as continuously as it needed to so I…read morewould need to run it 3 times to dry clothes and heaven help me when the thick bed sheets needed drying. I made my appointment online, I received a quick response from Andrew, who then checked the dryer, found the issue, and ordered the part. A few days later, he returned with the needed piece to repair the dryer, and it has been working perfectly. Andrew was very punctual and professional, and the service provided was A+.

We Need a garbage disposal installed. Fast and proficient in the task. Performed the requested…read moreservice and was a great value for the money. Would use them again. Still working and no issues.

Recently our dryer stopped heating out of nowhere. Our warranty unfortunately had not been renewed,…read morewe completely overlooked that so we were unable to use Whirlpool to fix it. We have only ever used them so we had no idea where to look. My wife enlisted Yelp to help us. She put in some request for quotes and received a few back pretty quickly. We had never used that but it was very helpful. Quality Masters was the first to respond and then also took time to message back and forth with her. The other companies were not as friendly and responsive. We also read their Yelp reviews, which we all good, so we figured we would use them. We were able to make the appointment for the next day and were able to do it all through text. It was very simple for us! There was a moment of uncertainty but they were extremely professional and friendly. I was going to be home while my wife was at work, so on the day of our appointment, they were running early. They called asking if early would be ok, so our appointment was moved up. I cannot remember his name, but the technician that came was very knowledgeable and professional. He pinpointed the issue immediately. He discovered our dryer was clogged with lint and the coils were bad. It makes sense since we had never had our vents cleaned. He was able to replace the coils, as well as sucking out as much lint as he could with his tools. Unfortunately, they do not clean vents like that but again, he could help us out with some of it. He also made suggestions as to what else needed to be done, really with just getting the vents cleaned. They also take your payment online either with credit card, for a small fee, or Zelle or Venmo. The invoice will be emailed to you and allow you to pay that way. Personally, we do not prefer to pay for services with Zelle so we used a credit card. It was very simple. I thought overall the price they charged for the coils and cleaning, was very reasonable. It did not cost us much at all. I would definitely use them again, should we need something fixed.

I'm writing a 5-star review for a company I didn't actually do business with…read more A few weeks ago, I had what seemed like an emergency service need for my refrigerator. And, of course, it occurred on a Sunday afternoon. Knowing that the company handling my warranty would not be available for at least a few days, I searched out to companies that were available 24/7. Orlando Appliance Repair was one of those companies. Upon calling, the customer service rep put me in touch with their field-rep, Igor. I described the problem and he planned to show withing two hours or less ... on a Sunday afternoon! My refrigerator came back online and I contacted Igor to make him aware and cancel my appointment. He understood and just simply cancelled my appointment without fuss or cost. If a company can be this prompt and respective to new clients calling on a Sunday afternoon that they would end up not be getting business from that day, I can only believe that their actual work would be first-rate and I would not hesitate to connect with Orlando Appliance Repair for any related needs in the future.

Igor helped me fix a broken clutch on my washer. He came within an hour of speaking to him. He was…read morevery nice and professional. The part he needed was overnighted and he came back the next day to install it. He made sure the washer was working before he left. I would recommend him to anyone needing a pro for your needs!

Evan was awesome....! He came in, made friends with our dishwasher and then diagnosed its problem…read morewithin the first minute. Evan then proceeded to put on a Cirque du Soleil performance as he contorted to get underneath the dishwasher to fix the issue. His Chiropractor must love him! Couldn't recommend him more highly and his cost was very reasonable...Don't tell him that or he might raise his prices!

What a blessing Evan of Big Mike's Appliance Repair is! My water dispenser quit working, and Evan…read morewas able to diagnose the issue and repair it. I don't think I've ever had a repair take so little time to resolve. Evan is professional, personable, timely and obviously knowledgeable about his profession. Although no one wants to pay for repairs, I have to say Evan's fee was reasonable. I would definitely recommend Evan and Big Mike's Appliance Repair.

This is THE place to buy appliances. The staff are very very knowledgeable on what they sell. My…read moresalesman walked me through multiple makes and models, the pros and cons of each, and what he recommended. And believe it or not, he recommended more towards the entry level than all the bells and whistles. Pricing is good too. They've got a lifelong customer in me now for sure!

This place is amazing! They always go above and beyond. I've been going to them for years and they…read morewill continue to be my number one choice!