we had a stackable GE washer whose pump was clogged and broke, they came out the next day diagnosed…read morethey issue and fixed it in a super fast turn around at a incredibly reasonable rate I highly recommend these folks for any appliance repair in Grays Harbor County

He returned my call promptly, which I appreciate. He had not heard of my washer brand, Haier, the…read moreparent company of GE Appliances, but investigated after I sent him the serial number, etc. He called right back, which again, I appreciate, to tell me he doesn't work on combination washer/dryers.

I called Bob to see what brand appliances he serviced before I bought a new dishwasher. He…read morediscussed the issues with my Fisher Paykel, an expensive dishwasher which was only five years old and researched the error codes for me. At this point now it is working. Very kind of him to do that on his own time. If I end up needing service he will definitely be the one I call.

I recently purchased my home and the dishwasher started malfunctioning. Was referred to Bob by…read moreseveral other happy customers and I was not disappointed! Bob returned my call right away, booked estimate appointment to see what problem was, showed up ahead of time and advised of the problem. I thought I had to get a whole new unit but he was able to order a new motor and 2 weeks later showed up right on time and installed it. All this wonderful service for half the cost of a new unit not including delivery and installation and removal of the old one. And best of all...super kind and professional, very down to earth. I will always call on Bob for any appliance need. Thanks Bob!

awesome price they came out, installed everything and even…read moretook my old set away for free. appt on uwith delivery and very conscientious about not scratching anything spilled water from the drain pipes. Assistant working crew was very knowledgeable

Have Bought multiple machines from them and have always worked flawlessly. The couple of times the…read moredryer I bought did have a issue and called them and they where out their the same day. Good to see a company stand behind their word. The other reviews here must be some Karen's because I've never had a issue with them since they took over B&B

On August 23, 2019 I purchased what I thought would be a nice freezer for $250.00. We took it home…read moreand it worked for maybe a week. Alec's sent someone over to our house to fix the freezer twice, each time the freezer would no freeze. The second time they were out to fix the freezer, the son stated that they do not have another freezer comparable to the one we purchased. He also guaranteed that what he was doing to the freezer would fix it. I called Alec to let him know that I wanted them to come pick up the freezer and be reimbursed the $250.00. Alec said they had another freezer that he was going to exchange, I thought okay. I took bread out of my kitchen freezer which was frozen, by the time I got home from work the bread was thawed. I called Alec's back and let them know and that I wanted them to come pick the freezer up and be reimbursed my $250.00. Alec stated he would pick it up on Monday October 28, 2019. I called them back on Monday to see when they would be at the house and Alec stated that he could not pick it up that day but would pick it up Tuesday. He also told me about they have had theft there and the police were involved, I told him I was sorry to hear about this. I called Tuesday to see what time they would be at the house to pick up the freezer so I could let me son in-law know and he stated he could not pick it up until tomorrow which would be Wednesday Oct. 30. I asked Alec about the reimbursement and he stated that he would have $250.00 cash with him when he would be picking the freezer up on Tuesday. Alex called me today Wednesday October 30, 2019 at 10:00 AM and stated that he would be at the house in a couple minutes. I let me son in-law know and he waited for him to show. My son in-law texted me at noon and stated that no one showed up. I called Alec's again and the son answered stating that his father was at the house and waited for 20 minutes and no one came to the door. I let the son know that my son in-law was at the house the whole time waiting for him and no one came. The son was very rude and would not let me talk, every time I tried to say something he would talk louder and rude. The son stated that they hired someone to go with his dad to pick up the freezer, which I'm pretty sure was a lie. He finally hung up on me. I will never go to his place of business again, unfortunately this was an expensive lesson learned for me on the dishonesty and rude business. Be cautious and make sure you take someone with you that can check out the appliance to make sure it will for sure work if you want to purchase something from this business.

Okay, this is via the hubs, who cannot stop RAVING about Alec's Appliances since Jeremy fixed our…read moredryer. Our dryer is about 10-15 years old (who keeps track?) and never gave us a problem until the other night, when it started making this horrible noise we could hear all the way upstairs from the basement. We weren't sure if this heralded the death of the dryer, but as it was still heating up we thought we'd give repairing it a shot. How often do you get an appliance repaired? We hit the phonebook and had no idea who to trust, but a phone call revealed that they'd stop at the house and look for $45, which is not an unreasonable price to determine if we'd have to go buy a whole new dryer. Anyway, Jeremy was there when they said he'd be there (actually he was early), which is a major plus, and within 10 minutes he had diagnosed the problem, fixed it, and headed off another pending issue with lint buildup and funny-moving glides, whatever those are. Labor is not included in the service charge, which might be a negative if your appliance actually needs to just be taken in for repairs, but if it's a quick fix, it's worth it. In all, we got great service at a reasonable (about $100) price, and probably another 10 years out of our dryer. Alec's also does all manner of other appliances (washers, dishwashers, but not toasters and blenders and that sort of thing), and we'll be calling them if anything goes wrong with another appliance.

Just had SSA come out to diagnose an issue with my refrigerator. My wife initially called SSA to…read moreinquire about an issue we had with one of the external middle drawers and thought, based upon that call with Bear where, "he talked her off the ledge," and explained that we needed to have a part ordered and installed. Well, when the service tech, Derek, arrived just a couple of days later, he quickly observed that there were other problems with the defrosters and that it was only a meter of time before the refer was going to crap out. I appreciated the fact that repairs were going to cost about the same as purchasing a new refer and that SSA would be a good place to shop. Derek was gracious enough to take measurements and communicate them with Bear and Scotty (owner) and suggested I come in to check out their selection of American made products. Well, Bear was not only great with my wife on the phone he was amazing at the shop discussing options. This business is a local outfit with strong ties to the community. There staff are like family in that many are related and there is certainly a feeling of 'family' at the store and with our interactions with the staff. Highly recommend you visit this business if shopping for or seeking service on any appliance.

Maytag washing machine broke the agitator gearbox. It sounded like marbles grinding. I took a…read morepicture of the model number in the machine, and I went to South Sound Appliance fully expecting that I would buy a new machine when I told the man his name was Scotty my problem. He knew exactly what was wrong and he said I think I have the parts you need here. He went in the back and got pictures and printed me a schematic and told me how to replace the part it was only $25. I took it home with me and washing machine myself in about 45 minutes. any other appliance place tried to sell me a new machine that's why I say this appliance place is the best and they have great knowledge and great I won't deal with any other appliance store highly recommend Terry Cubbin. Five star plus!

Assemble outdoor swing. I have already booked another appointment. Dalton is professional,…read morefriendly, reliable and reasonable. Book him while you can before his schedule is too full. Has a variety of skills and experience.. I have lots of projects for him.

I contacted 3 different handyman services to look at replacing subfloor and flooring from water…read moredamage. After meeting with Dalton at Washington Revival LLC, I knew immediately he was who I wanted. Dalton has a kind and generous nature. He is professional and great at communication! Dalton kept me updated throughout the process. The work was completed on time and on budget. He understood my financial restrictions and always kept that in mind. If you are looking for a handyman, look no further. I think you will be as impressed with Dalton and his work as I have been. Dalton, it has been a pleasure working with you! Thank you!!!

The chest freezer in the garage was building up a massive amount of thick frost on the walls. The…read moreguy came out, found a tear in the lid gasket letting outside air in, and replaced the whole seal. It's sealing perfectly now.

From the owner: Sunset Hill Appliance Repair has been Seattle's trusted appliance repair specialist since 2006,…read moreproviding expert service to homeowners and businesses throughout the greater metropolitan area. For over 17 years, our dedicated team of certified technicians has completed more than 15,000 successful repairs on all major appliance brands, including refrigerators, washers, dryers, ovens, dishwashers, and garbage disposals. Under the skilled leadership of manager Ann Herring, we maintain a 98% customer satisfaction rating and pride ourselves on same-day service availability for emergency repairs. Our comprehensive appliance repair services extend across all Seattle neighborhoods, from Ballard to Capitol Hill, ensuring prompt, professional solutions when your essential home appliances malfunction. Our commitment to the Seattle community extends beyond exceptional appliance repair work. We actively support local initiatives, partnering with neighborhood food banks by offering discounted repairs on their commercial refrigeration units and donating our time to repair appliances for low-income families through community outreach programs. This dedication to giving back has earned us recognition as a trusted local business deeply invested in our neighbors' wellbeing.