I just wanted to recognize a super awesome employee by the name of Paul who works in auto radio. I…read morepurchased a Kenwood car stereo for my Jeep late last year Jeep installs aren't easy but he did a great job! I think it was before Christmas last year and today I stop in to buy a new iPhone cable. As I walk into the store I bump into Paul he recognizes me and helps me pick out the correct cable That's pretty good customer service

The only show in town and these people still can't get it together, talked to about 4 different…read morepeople just to buy a tv. No competition make for very bad customer service.

Wayne got back to my request immediately. He showed up same day. He was kind and professional. This…read moreguy rocks. Call Wayne for sure. 100.

Wayne was very prompt knowledgeable worked with me. Figure this situation out and gave me an honest…read moreestimate. Five stars for Wayne thank you very much.

This store opened on Memorial Day 2024. The owner Cherry was extremely welcoming and very…read moreinformative of the items and told us that they would be getting more items in . They will be branching out with more bedding and furniture. Prices are good and shipments come in every week. They have gaming Nintendo switch and other items. Go by Check them out and say hi to Cherry!

As long a you are paying cash out right, it might be worth it. If you need to lease any amount, go…read moresomewhere else. We paid $1000 down on an item and had to finance $800, whoever did the lease paperwork financed $2199 and Cheaper than Retail pocketed the $1000 without putting it towards our total. We are now spending $3100 on a dent and scratch appliance that retails at $2500 brand new and we were sold for "$1800". If you try to talk to them about it, the owner who barely speaks English, will just talk in circles until you give up. Not worth the headache or the appliance!

I had a difficult issue with my whirlpool refrigerator. It would work on than off for several days…read moreat a time. The service rep worked with me to best schedule a time when the unit wasn't working. I cancelled and rescheduled the repair several time until finally they could come out when the unit wasn't working. Dave the technician spent an hour on the phone with whirlpool trouble shooting the problem until they were sure of the issue. Repair made and unit is running great

Ten (10) years ago I called All Major Appliance to look at my three year old refrigerator/freezer…read more As it turned out, I had accidentally placed the control settings improperly. Tony came to my home, diagnosed my problem and only charged me $40. Anyone else could have taken unfair advantage of me; he didn't. Now, In May of 2025, the same Samsung Refrigerator (13 yo) was flooding water onto my kitchen floor. I called AMA and Tony came out, worked for 1 1/2 hours, resolved the problem and charged me a VERY fair price. I received good service and I give AMA my highest recommendation. By the way, as it turns out, Mr. Tony is the owner of the company. Dave S. Germantown, TN

The hospitality, selection of gifts, and the calm feeling as I walked in the door made for a…read morebeautiful shopping experience. Thank you for the amazing gifts for my beautiful wife!

Ordered a potted plant online. Cancelled my original ordered item and delivered something different…read moreand charged me $15 for delivery. The store manager was no help and gave us the wrong number to the delivery company. I would not have ordered it delivery had it been in stock at the local store. Their website is still incorrect, and says 11 available for delivery and there isn't 1 avail in 100 mile radius. After years and $10k+ spent on appliances and remodels-its time to move on. Corporate phone number is no help.

I bought some items from Lowe's off of their Lowes.com website. There were seven items total and I…read morechose to do in-store pickup at their Southaven, MS Store. Four of the items were ready the next day. The other four were delayed. This order was made on March 22, 2025. The items delayed were actually delivered to the store on March 31, 2025. I was not notified of any delivery until Tuesday April 29, 2025 when someone from the store named David called me and left a message that he wanted to verified I received the items at my home. I had received nothing so I called back the next day and someone in receiving looked up by order and noted the items had been delivered to the store as expected and she will contact the fulfillment department to get them to find the items in their inventory and told me that someone would call me back. Since I had not heard from anyone, yet my card was charged, I called back today. The phone rang for over five minutes before anyone answered it and when they did they just sat the phone on the counter. I heard not only the interactions with two customers in their customer service but I hear them laughing at one of the customers and talking about him to another customer after the man left. I hung up because no one was bothering to even speak with me. Called back and their computerized phone answering service again sent me to receiving like it did the day before when I asked for the fulfillment department. After waiting on hold there for a very short amount of time the lady in receiving transferred me elsewhere but the person who answered didn't give a name or a department, but it was customer service. I again asked for the fulfillment department and she said hold on and hung up on me. When I called back again and kept entering zeros until their computer would send me to customer service again the lady told me she put me on hold because Heather who I needed to speak with was pulling an order so she could put me on hold again or get my information and Heather would call me back. I remind that Heather or someone in fulfillment calling me back never happened before and it is why I was on the phone again. This lady was brusque and argumentative and I told her I didn't want to set on hold any longer and I didn't want someone to "call me back" again. I said if she couldn't get someone to help me I was just going to come up there and cancel my order. She asked if I was threatening her. And then asked if I was threatening the Store. All of that because I said I was going to cancel my order that they couldn't competently provide. She then put me on hold. As a resolve I found I could cancel the order on-line and I had the charge for the items they never provided removed from my card. I'm not sure if the customer service is this abysmal at other Lowe's stores but Southaven, MS store needs some help with learning how to deal with people.

4 days for delivery/delivered the wrong dryer. Should have…read morelooked at the reviews before I let my brother come here to get his washer & dryer. I'm involved because I'm the one that's paying for them, a house warming gift since my brother didn't have a set. He lives in Tupelo MS and drove all the way to Memphis TN to get what he thought was a great deal. He drove up on Monday 8/26/2019. It took about 3 hours to get the paperwork and purchase made with a promise to deliver the washer & dryer on Wednesday 8/28/2019. Received a text to confirm the Wednesday delivery and it was confirmed. They never showed up as promised and when contacted Conn's we didn't receive a reply until Thursday after contacting them again. Conn's replied that the delivery was never scheduled according to the rep that said they spoke to their manager and that was the answer that they received. Their manager allegedly notified corporate of the fail to schedule a delivery and failure to deliver as promised, but has now allegedly scheduled a delivery for Saturday 8/31/2019 Conn's delivery truck actually showed up unannounced on Friday morning 8/29/2019 with a washer & dryer. However, they delivered the wrong dryer, it wasn't the one we purchased. Now after calling again, we were told that we couldn't get the correct dryer until this incorrect dryer is returned back to the store/warehouse and my brother has to drive back to Memphis on Saturday to "reorder" a dryer and wait again for it to be delivered. Very unprofessional, lack of customer service, lack of customer appreciation, and lack of customer care. It appears that they just want your money and can careless to keep a loyal customer.

NEVER NEVER DO BUISSNESS HERE !!!! Never give them your money !!!! This is the worst customer…read moreservice I've ever experienced !!!! I sat home for 72 hours to get my delivery n when they came out the 3rd day they forgot to bring my order !!!!!! PLEASE DO NOT DO BUISSNESS HERE ITS NOT WORTH THE HASTLE OR THE HEADACHE

Somehow I was suckered into bringing an adorable little 5 year old boy for a Raphael costume,…read morecomplete with sais. We actually had a lot of fun walking around looking at costumes and decorations. While looking at costumes, I looked at a popular online website to compare prices, and Spirit Halloween's prices were just as good. Plus, we were supporting a local business paying local employees and helping stimulate our local economy. Now I just wish they would open up a Spirit Christmas, Spirit Easter and Spirit Independence Day too!

Servicer did not come to scheduled appointment and phone calls with them always included children…read moretalking in the background as if it were a daycare. Also, there was a lack of follow up and I had to continuously call them to get answers.

From the owner: At neohome appliance repair solution, we offer flexible offer flexible scheduling and same day…read moreservice, so you can get your appliances fixed quickly and easily, without having to take time off work or disrupt your daily routine we also offer online quotation and online booking.