Have an appliance issue? These are the guys you call. Collin came out to our house when our Asko…read moredryer stopped working. He was able to diagnose the issue and fix it fairly quickly. Our dryer was up and running in no time. But the thing that stood out was their guarantee and professionalism. The same dryer had an issue within 60 days and they came out and fixed it, quickly and easily without an extra diagnose fee. Major kudos and thanks to Collin.

I'll be honest- the service was great, but there was a lot of miscommunication on price and…read moretimeframe when we called. I did the online form after calling and not getting ahold of everyone. Someone called off the online form and told me it would be a couple days and that it would be X amount of money. Then someone returned my call and told me same day was possible and it would be X amount of money. Long story short someone was there that day to look at our dryer. We paid a service fee and then we paid another time for the item to be fixed. I was a little confused because I thought it would be taken off the total but I don't know. Overall it was fast service and the tech onsite was friendly and fixed our unit in no time. Super thankful that they were responsive, but internal communication could be better.

Called Kathy on Saturday morning after our fridge died on Friday night. She was awesome! My husband…read moreis pretty handy, and she was able to talk him through some troubleshooting he hadn't tried yet to diagnose the problem. Turned out to be the compressor, which would be around $1000+ to repair. For that price, we decided to just get a new fridge, and she was kind enough to recommend some brands to look for that she knows are reliable. Absolutely highly recommend!

We left information on her website on the weekend about the repairs we needed to our dishwasher…read more She called us the next day and explained that it was easy to replace the part, and how to do it. She offered to order the part for us to pickup, which would save us her service fee. Very pleasant and accommodating. We highly recommend Kathy

Justin did a great job I will have him back again for any repairs. On time explained everything…read more gave recommendations very straightforward.

Horrible communication and customer service. Wish I would have read reviews before hiring because…read morethere seem to be a lot of those same complaints! My husband and I purchased a GE range from Home Depot back in June. We learned at that time that it needed to be converted from natural gas to liquid propane and Home Depot told us they do not provide this service. I researched dozens of sites, plumbing companies and appliance specialist companies, and decided to try JUSTIN FROST from PRECISION APPLIANCE SERVICES. He came out 4 times during the month of July to install the conversion kit, but after his last visit, the burners were not burning correctly. I knew something wasn't right so Justin said he would call GE and get back to me. JUSTIN FROST NEVER RESPONDED so I called GE directly and they sent an appliance repair specialist to us. Unfortunately because someone else had already worked on it, they were not able to help us. They could not spend the time trying to figure out what JUSTIN FROST did wrong and then try to fix it. Even though the GE specialist was not able to help us, he did tell me what was wrong with the installation of the kit: (1) the orifices were installed on the wrong burners so some burn too hot and on other burners the flame does not change at all, even after turning the knob from high to low; (2) it takes 30 seconds+ plus for the burners to finally ignite, which is a safety hazard as gas is constantly leaking while trying to ignite, (3) the screws behind the knobs were all stripped. I called JUSTIN FROST to discuss the situation and he seemed very friendly at first and even scheduled an appointment to come back out to fix the conversion kit. Guess what? JUSTIN FROST never showed up! He never responded to any of my calls or texts and I learned that he blocked my number. We ended up with a ruined range that could potentially be leaking gas and no one to fix it. Needless to say, I have never been so disappointed with someone you trust in your home who leads you on telling you he can perform a service he obviously is not capable of. I strongly do NOT RECOMMEND JUSTIN FROST at PRECISION APPLIANCE SERVICES!! I called another appliance company and they told me that once the kit is installed incorrectly, it cannot be fixed and my only option is to buy another new range, which we did.

I can't say enough great things about this company. Fast, efficient and really friendly service…read more Jane was a rock star. I didn't need to wait 4 days to get my parents refrigerator fixed. She got here in under 30 minutes, and it only took her 30 minutes to fix the problems. Very price friendly also. I wish I could rate them over 5 stars. They are a must to have on your list for your repairs.

Refrigerator stopped working. Jane Hurley to the rescue! Repaired my fridge in less than 2 hours…read more Great customer service. Professional and knowledgeable.

My experience with Michael "Hank" Lytran was not positive. He provided and I paid him for a…read morediagnostic on my refrigerator. I purchased and installed a water valve, the part he recommended. It did not fix the problem - the ice maker still did not work. I contacted Michael three times asking for assistance to further address the problem. He did not follow up, nor did he reimburse for the service call. On a related note, I watched as Michael "tested" the water valve. After the fact and when I did my own research on how to test a water valve, I learned that Michael did it incorrectly - he did not place the multimeter leads on the appropriate terminals. When I did it correctly, I found out that my water valve was still functional. In other words, something else was the cause of the problem. I am most dissatisfied with Michael's failure to follow up with me. He writes about his business, "Honesty and customer satisfaction are my number one goal." He did not live up to this promise with me.

VERY prompt response to our request and was able to come out same day within a few hours and…read morepromptly diagnosed a failed igniter on our 20 year old Frigidaire gas oven. Very professional and courteous and careful.

Alex was very responsive. He came out to check out my washing machine within 2 hours of my…read morerequest. He gave me a fair quote and after getting the part he needed, he came over the next day to install and repair my washer. The final cost was even lower than his original quote! Alex did a great job of communicating with me. He even brought slippers to wear when he removed his shoes at the door. Best of all, he was very sweet to my pets and didn't want to leave until he got to say goodbye to my dog! . I would definitely call Alex again and would recommend his services to others!

Alex came at noon the day I called which I appreciated as others said not for another day or…read moreanother week. The clothes washer was not working for two days and needed to be fixed asap as the smell from the water was awful. Alex knew what needed to be replaced for the clothes washer, checked my dryer and refrigerator for a reasonable price. I would highly suggest using Alex Technician.

We had used them before to diagnose and fix our fridge, they did a good job so we called them again…read morewhen our washer stopped working. The technician came and recommended fixes, including potentially replacing the machine all together as a cost saving measure. We called back a day or two requesting a fix as soon as possible - we have children and laundry piles up, we needed to get this fixed quickly. The receptionist said they would call us back, never received a call back. Emailed and called again. No response. Another member of the family called twice, got the same front desk person, got the same promises, no response. Honestly a weird business practice to not call back someone who was willing to spend money with them and potentially be a repeat customer.

This is a disappointing local company. It took several trips to fix our issue, and the phone…read moreservice rarely seems to know where the team is or when they might arrive. In the end, after several attempts, it seems the appliance is repaired, but for the cost the lack ofcommunication, and the time commitment, I would not recommend them.