After reading the reviews I contacted Victor and provided him the details for my built-in microwave. He responded within an hour, schedule a convenient, same-day service appointment, showed up as promised, on time and fixed the problem within an hour. He explained what the issue was and the cost was more than reasonable. Excellent service! Prompt, knowledgeable, polite...great prices. I will certainly use Viktor again in the future for any home repairs. read more

Highly recommend Great communication, great service, and honest fix. Thanks Victor. read more

I have required the services of the Appliance Doctor several times over the years for various appliances, most recently a clothes dryer that stopped heating. I have consistently found Viktor to be quite responsive, extremely thorough in his work, highly respectful of my property and my family, and reasonably priced. These days, when I have a large appliance problem, there's no decision to wrestle with -- I immediately contact the Appliance Doctor. read more

Refrigerator Repair - needed to have water filter removed. It was stuck and we could not get it out. We used Appliance doctor before and they did a good job on our refrigerator. Reasonable pricing too. This time my husband left 3 messages over a 2 week time and I left one after that. No return call. When you call there is no message recording stating it was Appliance Doctor. We verified the phone number so we knew we had the correct number. Very disappointed in this company and will not contact them again. read more

Excellent response, very good price, NO SURPRISES! Very professional, friendly. I highly recommend.

Viktor- aka Appliance Doctor- is the absolute best at appliance repair. He is courteous, professional , and extremely knowledgeable in what he does. Very prompt and very thorough.After having used Appliance Dr for a couple of jobs I wouldn't dream of calling anyone else. Did I mention his rates are very reasonable ? read more

I needed a range repaired, and contacted several companies. Viktor was very fast to respond. He let me know the part I would have needed wasn't available for my old range, and even included a picture of the catalog that showed no parts at all were available any more for that model. I asked for an estimate to install a new range, and again, he answered quickly. He gave me a good quote without, as others wanted to do, insisting on sending someone out to do a $50 inspection (which would go to the cost of the install) before they could even give me a rough quote. read more

Thank you Viktor for your promptness, and great service. My washing machine stopped working at the beginning of this week, I wasn't sure what the problem was, and was worried that it would take a lot of money to fix it. I set my appt with Viktor, he arrived on time, did a diagnostic, had the part that was needed, fixed it, and the total was a reasonable price. He was very professional, and got the job done within a good amount of time. If you need appliance service I would definitely recommend him. read more

My washer would not drain water so I called Appliance Doctor and they were out to my residence and quickly diagnosed the issue. They ordered a new part for the washer and as soon as it was delivered they came back to install it. Price was very reasonable as well. Definitely recommend these guys read more

Requested a microwave repair at my rental home in Charlotte, NC. The person in the office was very kind but appeared Busy - preoccupied to answer specific questions. There was lot of background noise - phone interference - made it difficult to converse on the phone. I didn't hear from the technician the day of the repair. I called two days later to inquire about the invoice- bill? There was some confusion in the office to locate my rental property address and services provided. After a series of calls , the office was able to email the invoice. I was surprised to see that the labor cost was $124. Especially, when I was told initially it would be less. I have no complaints about the work to date but there was a series of confusions - missteps and a surprise invoice for the labor costs $$$. Wound't recommend to my fellow landlord association members. It was disappointing. read more

Messaged them early in the morning and they were able to get me set up with an appointment a few hours later. They were a little late arriving but was able to diagnose the problem and came back in an hour to fix our washer and get it up and running! Even through there was a delay in arriving at the appointment they did a great job getting the problem fixed right away and we didn't have to spend money to buy a new washer!!! Viktor was also very kind while he was in our home and took the care and concern to make sure we were taken care of. read more

I had a problem with the refrigerator leaking and needed someone to fix. I found appliance Doctor, and sent an email. Within 10 min I had a call. We made the appointment for the same day. The tech texted me, he was on the way. He arrived within the time he said, and within our arrangement for appointment. He was very professional, explained what was needed, gave me the cost and went to work. He cleaned beging himself, fixed the problem. And left!! I was satisfied, I will use him again and have texted his business card to friends already!! I would highly recommend using Appliance Doctor!!!!!! read more

I requested a quote from local repair shops on Monday evening, I got an answer from two local businesses - Appliance Doctor won the bid! They were here 8:30 am as they said they would be and the whole project took an hour to complete! I am so satisfied with how they handled my whole request from beginning to end and the price was very reasonable. I would definitely call them again! read more

Victor from the Appliance Doctor, sent a text msg 30min ahead of time to verify if I was ready for his arrival at 10am. Victor was on time, he found the problem in a few seconds and knew what the issue was quickly. The price was GREAT! Only took a short time to make the necessary repairs. Incredibly nice guy. I must say, if you overlook the Appliance Doctor, you will be extremely sorry. If you have any appliance issues, I HIGHLY recommend the Appliance Doctor. read more

Did not fix my refrigerator. Do not use. Said ice maker would work it did not. Please call me if you have any questions

I have been looking for years for honest, trustworthy and fair appliance repair company. I found this company, through Yelp. Viktor and his company are better than the company I had used before for years. While he was already at my home, I decided to have him clean all my appliances. He serviced and cleaned 4 major appliances for me, and did the most thorough job, and was not concerned about short cutting his work due to time. I have decided to begin to have him on annual basis to perform routine maintenance! read more

Viktor is a clean, unscary guy. No problem letting him into my house or trusting him to do the work. He came over same-day, texted beforehand, undid my dishwasher and found the problem very quickly. He never let-on or blamed me whatsoever, but I suspect I could have avoided the issue by performing any kind of routine filter cleaning. Thanks Viktor for not pointing that out! That was kind of you! read more

My double thermador convection ovens (9 years old) have been having issues in recent years, and those issues are always pricey. The latest problem was the ovens locked up after using the self-clean function & the control board would not allow us to re-set. Viktor from Appliance Doctor came out and was able to quickly fix the problem, reset the oven and adjust the temperature so that it was no longer cooking things hotter than the setting; in addition, he adjusted a door on our freezer that was lopsided. Viktor was punctual, efficient, and professional. Total cost: $99.95 Will use Appliance Doctor again! read more

Viktor was able to perform a same day service request (Saturday) for my kegerator that stopped working in which we were hosting a party later that evening. Thanks for prompt courteous service! read more