Extremely unprofessional and disappointing experience…read more I reached out to this technician for a simple job, but before even completing any work, they made a number of false assumptions--claiming we pay poorly, comparing us to overseas home warranty companies, and refusing to follow basic communication procedures. They also took offense to being asked not to discuss job details directly with tenants, which is standard in property management. Instead of discussing the actual job or offering a professional response, they sent a long, disrespectful message full of assumptions and accusations. This attitude reflects a clear lack of experience in working with vendors, property managers, or structured workflows. If you're looking for someone reliable, communicative, and focused on the work--not drama--I'd suggest looking elsewhere.

What a GREAT prompt service call. In no time he was telling me my dryer was fixable. Highly…read morerecommend,!!

I called beavercreek appliance to fix my fisher and paykel washer. The clerk took my call promptly…read moreand was very communicative. Heads up: You have service call fee, which is standard nowadays. They came on time and the two men were polite and thorough. I needed a part replacement and again, clerk called before ordering to inform me the cost and then when the part came in (took ~ 1 week to come in) for scheduling. The same two men came back and took care of my washer. It's working like a charm. I've done 10 loads and no issues. There's a 30 day warranty JIC Great work!

Great service! Have used these guys for several years, never…read moreleft a review. They show up when they say they will, give you an idea what it will cost before they do any work, and will tell you if they can't fix it! Hope they stay around!

WOW! We had an emergency service call when our Frig went out in the late afternoon. They responded…read moreas soon as possible and by late that evening we had a working frig again. Very nice and very professional. I would recommend them to anyone!

From the owner: Is your appliance on the fritz or do you have an emergency appliance situation? Don't worry, Sky…read moreBright has got you covered! With 18 years of experience, our family-owned business has the knowledge and experience to get the job done right! Call or text to start your estimate today!

Neal my technician was very professional, courteous, knowledgeable and efficient. Very neat and did…read morea great job.

The tech gave me a notification when he would be here. He was professional and did his job. The…read morebiggest complaint I would have is cost. He was here for 15 minutes, should me a few zipper parts and bounty sheet that was jammed and causing the noise of the drum. No replacement parts or anything, $266. While did a nice job, has to be a cheaper option next time.

This location is a NOT a legit business. DO NOT contact them for help. As you can see by other…read morereviews they take your money and they never fix your appliance. They also DO NOT have a physical location, that should be your first indicator that it isn't real. I never looked at yelp reviews and went straight to google reviews were a bunch of fake accounts have bumped up their rating. It turns out, this location has been doing this scam for years. They charge you up front for everything, tell you that the part is on "back order" and they will contact you when it comes in. You'll never guess, but the part never comes in. I tried contacting them 5 different times through email and phone calls and get ignored or get told "we'll send your inquiry to the local business to contact you" but they never do. I should have known they were not legit when I signed up for a noon-4 spot and the tech arrived at 8am. The scam is run by their owner, Dana Smith. I've begun contacting organizations to have this place audited for fraud and shut down.

Always top notch!! Good people who care and take pride in what they do! Highly recommend!read more

Showed up exactly at time frame given and called me ten minutes prior to let me know he was on the…read moreway. Tyler was very professional and was in and out in 10 minutes. Washer is fixed and running great. Thank you so much!

Happy to have found a reliable appliance repair business when my fridge was no longer cooling…read more Going off of online reviews only, I found this family owned business. The dad answered the phone and was polite and professional and quickly set up an appt. His son Matt (also very polite and professional and one of two sons in the business) came out for the service call, diagnosed the issue and was promptly back out to replace damaged part after the new part came in. It's hard to know who to call when an appliance fails, but I would definitely call this business again!

They did a good job. They stuck to their quote. They were very timely. I got nothing but good…read morethings to say for repair place that does that. Next time something breaks, and things always break, I know who to call first.

Charges more than Logan Master for a cash only service call and then has YOU order the parts. If…read moreit's not the right part, you are stuck with it. He could not read the error codes on the washer correctly and the parts he THOUGHT it needed were not cheap and now I am stuck with them. He was merely grasping at straws and honestly had no idea. Even asked if I could give him a few extra dollars because he made 4 trips out due to not knowing what was wrong. Washer was looked at by Logan Master this morning, a correct diagnosis was made and the parts and labor will be ordered and warrantied by them. Washer is a basic model Amana, 4 years old. Deserves 0 stars, but had to post 1 to get this review posted.

Tom is a personable and knowledgeable technician. Honest and flexible. Have used him several times…read morewith no issues.

Dude came on time, was reasonably friendly, wore a mask, fixed my dishwasher, and got out. Can't…read moreask for more than that from a plumber. He charged $85 for a repair involving the hose. He takes credit cards for a small fee.

Ted came out to the house to diagnose a problem with our Amana refrigerator we had bought off…read moresomeone on Marketplace and he was very thorough and was great with communicating! He has been so helpful and went above and beyond to help me understand what was wrong in Layman's terms because I have no idea what anything is of course and so often company's don't explain things and it's nerve racking. But Ted really makes it known the issue and is straightforward! he got here in a day after I called and it was really just a wonderful experience all around! definitely will 100 percent be recommending Ted Query Appliance Service to all my friends and family! Thank you so much again Ted!!